Download after the purchase of a physical copy

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• No download after the purchase of Muse

  Yesterday, I bought a year ago for Muse and got 2 emails from paypal confirming the payment, one Adobe that says "We´ve has received your payment.

  Fine. But when I click 'Download' just nothing happens...

  It says "Adobe Muse is download" (pictured below) but there isn´t a download.

  When I check my Applications in the dnuee, I see that the trial is over and I can buy it now... second pic)

  Any help?

  

  Hi Alexandra,.

  The status of the subscription is active.

  Try to connect creative cloud and login, if this does not resolve that question please check the file hosts for all entries of Adobe.

  Please refer to the FAQ here for more information: Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Akshay

• My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer.  Everything was going well until I tried to launch LR6.  It was two weeks ago and a search for many pages of the Adobe Web site. 

  My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer.  Everything was going well until I tried to launch LR6.  It was two weeks ago and a search for many pages of the Adobe Web site.  I think I've exhausted all the remedies listed without success codes error A12E5 to questions cloud creative, Manager of Application and error 1: Configuration problems.  I'm ready to reformat my computer and try again with Time Machine.  Help would be greatly appreciated before I waste more time on this task. Any further suggestions?

  Migration of Mac with Time Machine WILL NOT WORK with the Adobe program activations due to hidden registration files

  Sign out of your account... Uninstall... to run vacuuming...

  -non-Cloud programs, to disable the service before uninstalling

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

• Someone at - it problems experienced installation PS 14 items on their Mac?  I managed to download the program after the purchase, but he continues to fail during installation.

  Someone at - it problems experienced installation PS 14 items on their Mac?  I managed to download the program after the purchase, but he continues to fail during installation.

  Frustrating.  I spent hours with 4-5 customer representatives Adobe tries to 'fix' my problem.  Finally, I just ask for a refund.  I was told 5 to 7 days until the refund appears on my cc.  I was considering buying the disc, but with your comment, I think I'll look for something else.

• After the purchase, how much time have we download the application?

  After the purchase, how much time have we download the application?

  Hi Peggy,

  Download the product can be done immediately, however if you bought the subscription, you must wait to activate the product until the payment goes through, and the same goes for a perpetual license product once the payment goes through you will receive your serial number to activate the product.

  Kind regards

  Bani

• After the purchase of CS5, update online to CS6, I reimagee the hard drive. How to return to CS6?

  After the purchase of CS5 converted (boxed), CS6 update online, I had to reimage my hard drive. How to return with CS6 5 without the physical copy?

  you need not install cs5 in order to install your cs6 upgrade.

  After starting the installation of the cs6, you will be asked your cs6 serial number.  the installation program recognizes who is a serial number update and search your system for your cs5.  failing to find that it will ask for your serial number cs5.  After the introduction, the installation will pronounce.

  If you wanted to install cs5 and cs6, you can:

  If you follow the 7 steps you can directly download a free trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  and activate it with your serial number.

  If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.

  the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

  failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.

• I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I sol

  I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I solve this problem

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  [moved from the download, installation, commissioning creative cloud download &install]

• Apple rejected the App "after the purchase of the subscription, the latest edition does not become available.

  Hello

  If anyone can help me with this:

  So to let you know the problem: Apple rejected the App "after the purchase of the subscription, the latest edition does not become available.

  1 my dps account is set correctly with the shared secret (iTunes)

  2 my app dev seems to work fine

  3 my application in are set correctly with good reverse url com.xxxx.xxx.fr1

  3 membership in app is defined as the other is

  4 I also have a free folio (witch works correctly in the dev app, download etc.)

  5 I mark the cases "do the last number aviable after purshasing subcription in my adobe Panel Manager.

  A I forgot to do something?

  Thanks for your help

  Laurent

  Laurent,

  You should contact Support Gold for assistance with this. You can find contact information at http://digitalpublishing.acrobat.com/, look in the middle of the page down.

  Neil

• Legal to use "For DISTRIBUTION only with a NEW or HP Compaq PC" CD sent AFTER the purchase of the REFURBISHED computers?

  Several months after the purchase of a refurbished laptop factory small business HP,
  I came across some problems that I have contacted HP.

  HP sent me (with no extra charge) a set of 2 CDs, both marked
  "For DISTRIBUTION only with a NEW HP or Compaq PC" (underlining)
  and protected by HP (with portions by Microsoft).

  The 2 CD of this set of CD XP Pro DR/OS were:
  Operating system CD
  Application and Driver Recovery DVD

  Since:
  1. the PC was a PC refurbished, rather than another.
  2. the CD set was sent AFTER my purchase, rather than be distributed with it.
      
  I was always a little uneasy on this subject, but had never asked about it before.

  Is it legal to use these CD with my PC HP refurbished?

  Thank you.

  -RJ, USA

  The key words here are "HP refurbished factory."

  That's why since you received the media to "HP" its legal. Recovery media is automatically sent to end users like you to a number of PC makers, with HP being one of many.

  J W Stuart: http://www.pagestart.com

• After the purchase of creative cloud subscription, how many devices can I put?

  After the purchase of creative cloud subscription, how many devices can I put?

  License FAQ: Can I install Creative Cloud on several computers?

• Hello, I can not activate photoshop lightroom cc and after the purchase of adobe in installments I do?

  Hello, I can not activate photoshop lightroom cc and after the purchase of adobe in installments I do?

  Hey stefanog60680004,

  I see that you have the subscription for: -.

  Piano Fotografia Creative Cloud (rinnovo all year)

  Mac/Win, all the available languages

  Please Sign Out and sign in again using your Adobe see identification code also the steps mentioned in this document https://helpx.adobe.com/creative-cloud/kb/activation-connectivity-errors-creative-cloud.ht ml.

  Kind regards

  Nicos

• Creating cloud apps, saying 'Buy now' 3 days remaining after the purchase of 2 licenses

  My creative Cloud (Photoshop CC etc) applications say 'Buy now' 3 days left... after the purchase of 2 licenses for our company. I now have 3 days left the trial. We managed to install a license on a PC but not the other. I try to install the license 2nd on an iMac, please help!

  janines2001,

  If it please try to disconnect from the creative cloud and reconnect. Please check:

  • https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Let us know if that helps.

• After the purchase, cannot display projects published on the web

  I used the trial version to make some tutorials. I was publishing on the Web/Flash.
  Everything worked fine on the spot and after ftping the files to my web server.
  
  After the purchase of 2.0, I can view is no longer my projects after ftping to my Web server.
  Everything works fine locally, but I get a blank in IE, Firefox and Netscape when
  you try to view my web server.
  
  I get an 'error on page' of IE. When I discovered the error it is 'Object expected' on line 15.
  When I look at line 15 of the source is:
  
  writeDocument ("< object classid =" clsid:d27cdb6e-ae6d-11cf-96b8-444553540000")
  

  Hi tgone23 and welcome to our community

  What you describe seems exactly the behavior that I see if I remove the standard.js file that is part of a set of Captivate 2 file. Are you sure that you have included this file when you FTP'd the schmear to your server? Might be useful to check double for sure.

  See you soon... Rick

• I want to buy Windows 7 Professional. I want to download. After the purchase, do the opertunity to download the 32-bit and 64-bit systems?

  The 64-bit and 32-bit available for download after purchase?

  Yes, if you buy Windows 7 via the Microsoft Store, you will have the option to download both versions. http://www.homeserverblogger.com

• Photoshop invites to indicate the serial number after the purchase of subscription of photography

  Hello, recently I got subscription photography. After the signed cloud photoshop wonder a serial number.

  I had a conversation with a representative of adobe, who advised me to contact technical support, he said that the side Adobe I have no registered subscription (even though I have one in my profile and I have an order id).

  On the contact page, it has been said that management is too important, so I'm here...

  My products can display only the things that were saved, which you can't do because PS - CC requires a serial number, so maybe it is normal that nothing is listed, there, again.

  Check the evidence of your subscription, here, in the section orders:

  https://www.Adobe.com/account/account-orders.html

  For mine, I see a subscription purchase confirmation and the list of transactions monthly, similar to what is shown in two parts on creative.adobe.com.

  If none is at this link www.adobe.com then there may be a problem buying due to payment order repairman not Adobe, and you can find relief with someone like the Beverly who seems to solve problems of purchase/credit popular, after they display on this forum; However, your topic forum post, referring to the serial number of problems, by not buying not problems, offers a technical support solution, so it can be overlooked by someone like Beverly.

  If something is listed for your purchase on www.adobe.com , the issue could be a problem with licenses or the app Manager CC data stored on your local computer, whatever done PS - CC think he needs a serial number, and probably a technical support person to connect remotely and hack something to get PS - CC to understand you are allowed.  Logging usually outside and in the CC Manager is enough to have the Manager CC rescan and figure things, but usually happens in cases where a serial number is not required for the app Manager CC does not see that the PS is allowed.

  Another idea is that perhaps the type of purchase, you did through DigitalRiver has a sort of serial number associated with that would be included in a letter of confirmation of the order, to verify all e-mails or digital recipes that you received during the order process to see if a serial number is listed.

  Finally, where do you have the PS - CC version you have installed?  If it wasn't in the either a button in the application of CC-Manager or an icon on the creative.adobe.com pages, then it may be the wrong version, and the fix would be to uninstall what you have and download and install the version CC-Manager/creation, and it might be useful to do, anyway, even if you don't think that you have installed the correct version in case something does not quite work in the first installation.  I don't know if your European location would cause the wrong version to download.