No download after the purchase of Muse
Yesterday, I bought a year ago for Muse and got 2 emails from paypal confirming the payment, one Adobe that says "We´ve has received your payment.
Fine. But when I click 'Download' just nothing happens...
It says "Adobe Muse is download" (pictured below) but there isn´t a download.
When I check my Applications in the dnuee, I see that the trial is over and I can buy it now... second pic)
Any help?
Hi Alexandra,.
The status of the subscription is active.
Try to connect creative cloud and login, if this does not resolve that question please check the file hosts for all entries of Adobe.
Please refer to the FAQ here for more information: Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
Kind regards
Akshay
Tags: Adobe Muse
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