Download Indesign CS6 etc. through creative cloud problem
I was wondering if someone could help me.
I have a creative cloud account and have downloaded previous pieces of software, including Indesign CS6. I had problems to launch with Indesign (on OS Lion Mountian) has thus removed the package via app zapper. Now in the creative files and download applications section, I am unable to download apps. Does anyone else have this problem? Unfortunately, in the Adobe Application Manager, it see as installed Indesign.
The other problem is that I just noticed my Adobe Application Manager seems more to be installed. It seems that Adobe Download Assistant crushed it? Perhaps?
Thanks a lot for any help
Anna
Hi Anna,.
Really, we apologize for all the inconvinience that you have faced.
There seems to be remaining data remains in different places on your system that does not allow applications to reinstall on the pc.
I would say please follow the cleaning steps manual & run the cleanup tool of CS Adobe given in the below knowledge base document:
http://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
At the same time if these steps does not resolve your problems you can contact Adobe support by following the link below:
http://helpx.Adobe.com/contact/
Thank you
Florian
Tags: Adobe
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