Download page does not open in lightroom 5.7

I use lightroom 5.7 on my PC for almost 2 years and all of a sudden it will not download pictures from my camera, or a disk.  All other functions seem to work but when I click the button forward or when I click on the pictures to download from the dropdown below, that nothing is happening.  It does not open the download page.

Try to reset preferences: reset the lightroom preference file - updated | Lightroom Forums

Tags: Photoshop Lightroom

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