Download Photoshop with creative cloud...
I'm trying to download Photoshop CS6 with creative cloud, after buying the version full creative Cloud. However, when he takes me to Adobe Manager it says Photoshop is "up-to-date" and does not allow me to click on the option 'install' like the others. I downloaded and did a 30 day trial on Photoshop CS6 before, so don't know if this has affected the installation. I'm also not sure if I'm well connected with the creative cloud, after the purchase of creative cloud Tuesday, April 2. Like when I go to the order status it states that it is shipped and with the option 'Download', which takes me to the Adobe Manager, where I then faced with the above problem.
Please tell us how I can solve this problem and download / install the full version of Photoshop CS6 on my Mac.
Thank you
Rachael
Hi Rachael Davies,
Please follow the KB: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html .
Kind regards
Romit Sinha
Tags: Adobe
Similar Questions
-
Try to download PhotoShop on creative cloud but it remains at 0%
I just downloaded the free trail of creative cloud but when I go to download PhotoShop on Creative cloud it does not download it remains at 0%
Can someone help me get installed PhotoShop?
This seems due to the firewall settings or proxy, please check the same.
Reference:
Kind regards
Ashutosh
-
Setup Photoshop with creative cloud error
Hello
I'm having issues installing Photoshop CC 2015 with the creative cloud app. Other applications installed fine, but for some reason any Photoshop always ends with an error message. I tried to uninstall and reinstall using the CC Adobe cleaner, but I always get the same result.
Here is the log:
Exit Code: 7
Please see specific errors below for troubleshooting.
For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21} -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{793C2BF7-A4FE-4608-91C9-9282C5801C21}\_1868_00db96228bbcbec706592f82b4daa8a6" to "C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\DynamicLinkMediaServer\mc_demux_mxf.dll" Error 32 Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird.. (Translation: "error 32 the process can't access the file because it's being used by another process") Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 877) -------------------------------------------------------------------------------------I hope someone can help me with this, I need Photoshop running on this laptop as soon as possible.
You can contact adobe support using a Web browser that accepts cookies and allows pop up windows, click here and as soon as it is available, click "still need help," https://helpx.adobe.com/contact.html
-
Download apps with creative cloud problems
Hi, im from the Colombia, I don't know if theres a few problems with the creative cloud, but im trying to download adobe first, but applications in the creative cloud does not load.
I waited like an hour, and still 'loading' but nothing happens. I'm really grateful if someone can help me. Thank you!
Restart your computer and try again to install the first.
-
Download Lightrooom with creative cloud desktop application and it does not work
I'm using the Creative Cloud Desktop App to download the package for 9.99/month Lightroom and Photoshop. IM connected to the application but instead show him or the other programs to download in the Apps section, it just keeps showing the loading bar.
Please check the steps mentioned in: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesn ' t - open.html
Move the discussion to download, installation, commissioning
-
Cannot download Photoshop CC - Creative cloud I'm updated!
I get very frustrated with my Photoshop CC.
I'm trying to update Photoshop and Bridge - Adobe CC won't let me!
Adobe CC told me that all of my programs, including Photoshop CC and CC bridge are Up To Date.
This is not true! (I have Ps version 14.1.1x32 and version 6.0.1.6x64 bridge)
In my home Adobe CC tab, I said that I have updated PhotoshopCC and bridge CC 154 days, yet it tells me that I've updated CC with Lightroom and Adobe Creative Cloud 19 hours.
I want to enjoy the new features like the Perspective Warp and trees model scripted, but I can't because CC won't let me update.
What can I do?
Run the cleanup tool and try again.
Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
Mylenium
-
Initially downloaded photoshop through creative cloud but now it says my trial ran out?
My payment still works and it opens on my another computer very well, but Photoshop on my laptop says that the trial is in place. Can someone tell me what should I do to get it working again?
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
-
Dear Adobe Forum,
I have a Photoshop & Lightroom creative cloud subscription I pay $9.99 per month. Download Adobe Photoshop on a second computer without having to pay a more money? How to make spans of humans, I get with my monthly subscription of $9.99?
Thank you
Eugene Louie
408-202-3820.
You can install it on as many computers as you want, but you can't have two assets at some point and only one user at a time... CC allows disconnect you other computers remotely, which is a big advantage!
-
Hello, I agree with creative cloud and log, but I can't download the full version just the test version? Why? Someone help me please.
Hi Bruno.
Please check the link and try:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Let me know if this helped!
See you soon!
Chirag
-
I downloaded and installed creative cloud with an email address, and when I open it, it says that I need to check an old different email address that no longer exists. What should I do
Follow the procedure below:
N ° 1)
Launch the Task Manager and end all Adobe related tasks such as Creative cloud, CoreSync, AAMUpdater... etc.
Step 2)
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
It will open the Appdata folder.
Then navigate to local > Adobe > OOBE. Open the OOBE folder and delete the file " Opm.db".
Once you had deleted the Opm.db file, run Adobe Creative Cloud application and check.
-
I try to download apps from creative cloud on my HP xw8200 workstation with windows XP PRO. A message appears saying that my OS is no longer supported. Where can I download the software compatible for XP?
Hello
Creating cloud is no longer compatible with Windows XP.
Refer to the system for creative cloud and different applications requirements:- system requirements | Cloud Creative
-
I want to buy the first pro and Photoshop. How does it interact with creative cloud? How much will cost me to buy all 3?
Hello
Please visit:-Creative Cloud price and membership plans | Adobe Creative Cloud
First pro and Photoshop are a part of the creative cloud, but you can buy them separately as well.
Photoshop and Lightroom for $9.99 / month
Add any unique application just for $19.99 / month
And all the creative cloud just for $49.99 / month.
This includes applications such as:-officeAdobe Creative Cloud | Adobe Creative Cloud
-
Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to the internet through Ethernet, I checked my connections through various steps recommended buy Adobe to see if my connection is correct and he is!, so why I can't complete the download process. I feel frustrated because I have clients awaiting results of my work that I can do right now. I have read all the information on the Adobe pages but nothing shows that can help solve my problem also the way things are described sometimes seem complicated and exotic as; not everything I understand particularly when it comes to some technical descriptions or abbreviations. I would be grateful someone help and advice on this topic. Thank you Nina
Hi Nina,
This link might help: cloud creative activation and troubleshooting of sign-in
Kind regards
Sheena
-
I have download and install creative cloud with no problems. In the window of creative cloud cannot display the APPS page (while other 'Home', 'Community' can be seen. This is why I can't select the application to be updated. Thanks for your help
Please refer to the threads below where the issue has been addressed:
-
I tried to download trial version of photoshop on creative cloud. 42% the download stops and the program starts to extract the files, BUT when it's done, he says failed to install. When I click on more information ot says: fatal error: payload "Microsoft C++ Redistributation Pack 2010 (Code output: 34)." Can someone help me please?
See link below:
Maybe you are looking for
-
Empty page on a Mac for Skype connection
I'm a white blue sign in page - no way to connect. What should I do? On a Mac?
-
Unable to hear sound during playback of music Web site Sampler
Hello I am unable to hear any sound when trying to listen to samples of music on Amazon (for example) and also to other sites. I activated the firewall to all players of the internet, which is launch and start playing, but there is no sound. The volu
-
Pavilion 10: Hall 10 will not even turn on
Bought this computer 5 months ago and was great! Last week, he told me that it had not started correctly, so need to fix something. I restarted and then it got stuck in a safe continuous precession. He finally told me that if I removed everything an
-
Satellite A200-AH7 - will not power on, only power LED blinks
Hello I have this laptop where all of a sudden it turned off and does not turn upward. All that happens is this flashing electric blue. I tried to remove the battery and just go out of the adapter. I tested the cards that I have two and both seem fin
-
Webcam VX-700 does not connect on the Yahoo chat
The Microsoft VX - 700 webcam works fine on MSN chat, but refuses to work on Yahoo. Is there anyway I can get this stuff to work on both when I use either of these chat clients?I tend to use both while also but don't really want two cams.