Download via ftp problem

Hello

I am trying to download a 'coming soon' page for a customer, riding too one existing site, she (build in Muse). I tried the download with no public_html folder nothing helps. Downloading the files and I don't get any errors, but its existing site is still there. When I asked the designer of the current site for help, she responded with this, and I have no idea where to start!

"index.html is not visible, because there is a redirect in .htaccess to container.php in your FTP program, you need to enable the visibility of hidden files."

Does that mean something to someone?

FYI: when downloading via ftp to my server on Bluehost (for other clients) I have no problem.

Thank you!

I'm no expert here, but I suggest to go through this .htaccess tutorial info just in case you are hesitant to ask your colleague for more precision.

Tags: Adobe Muse

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