drive hard short dst failed

Hello! my system is hp pavillion-g6-2312ax and my system got hanged in the middle of my calculation. as usual when it crashes, I'll wait for it to get back, but this time it took a lot of time so I stopped it by pressing stop forcely.

When you restart it again hung after that the hp logo will... and yet once rebooted. but time tis, he showed auto repair.

Please help me I tried to move to the hp diagnostic equipment but shows the failure of hard drive test

I will detail the problem here... AND MY SYSTEM IS STILL UNDER WARRANTY

HP Pavilion g6-2312ax

operating system- windows 8

DST HARD DRIVE FAILURE SHORT TEST

SMART spent

failure ID IS (ABSTRACT DST FAILURE)

OLVBJO-6JW71R-MFPWWJ-60VE03

FAILURE TO TEST SYSTEM ID IS

OLVBJ0-6JW71Q-MFPWWJ-61VE03

MAKE SURE THAT WHAT IS THE PROLBLEM

Hello

Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  It is also compatible with the issue of 'freeze' you mention.

As your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: Notebooks

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    Pcktfullofdrms, welcome to the forum.

    It certainly seems that your hard drive has failed.  I hope you made a backup of your personal data and you did the recovery disks.

    Here's a guide for you help restore the system after replacing the drive.  Read it before buying the new drive.  It will help you to ensure that your experience is positive.  The guide is for Win 7.  If you have another OS, you can search for the same guide.  If you decide to add an SSD, it must be at least 120 GB.

    Please, click on "Thumbs Up +" if I helped you and click "Accept as Solution" If your problem is resolved.

  • Drive hard short DST failed with the ID 9U0K9R-66X77D-QFPK1G-60QL03 failure

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    Hello

    Recently, my computer froze completely, and I stopped him with a long press on the power button. When I turned it back on, Windows would not start. It would not start for a very long time and finally the hard drive would become inactive. I open the BIOS diagnostics and ran a test of the system. I got the following error message:

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    Kpenguin wrote:

    Hello

    Recently, my computer froze completely, and I stopped him with a long press on the power button. When I turned it back on, Windows would not start. It would not start for a very long time and finally the hard drive would become inactive. I open the BIOS diagnostics and ran a test of the system. I got the following error message:

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