Laptop HP dv7 Envy: drive hard short dst check failed

Hello

Today, I rebooted my computer because of the fingerprint does not.  When I turned it back I got the HP logo and it saying preparation repair, then it goes to a white screen.  I did a diagnostic test and got this: check DST short of hard drive: failed.  Failure ID: RLKXTT-6KF7JW-QFPJW1 - 60S 203 product ID: C2N70UA #ABA

The hard drive has failed and needs to be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.

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Similar Questions

  • laptop Pavilion 15 PCn205TX: drive hard short DST check failed

    The problem is that my computer takes really long to start about 1 to 2 hours (yes I was sick for hours)

    Diagnosics result told that check DST short of disk hard failed and gave the failure ID

    6E1W7W-76R81Q-MFPWWK-60QU03

    Hello

    Error code 24 characters confirm a failure of the short test (DST) disk Self and would indicate that hard is defective and must be replaced.  This is also consistent with the slow startup problem you describe.

    If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

    Kind regards

    DP - K

  • drive hard short dst check failed

    I get a number of failure; M 94, 664 - 6H575U - MFGK1A - 60V803

    mthrn8tr wrote:

    I get a number of failure; M 94, 664 - 6H575U - MFGK1A - 60V803

    Error code 24 characters for short drive Self Test (DST) would indicate that the hard disk is defective/HAS FAILED and must be replaced.  This is also consistent with the startup problem you describe.

    If your laptop is still under warranty, contact HP with the ID of the failure and to make arrangements for the replaced disk - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    I hope you made a backup of your personal data and you did the recovery disks.

    If you do not have your recovery discs, you can order a replacement set using the link below.

    Order HP recovery disks.

    If you have a problem with this link, order them directly from HP.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Thank you

    Visruth

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  • Drive hard short DST check failed, HP Pavilion 15-e072sa

    Hello

    I left my laptop (HP Pavilion 15-e072sa / ID E4Q88EA #ABU) inactive for a few hours and when I came back to it, I realized it had frozen (a very unusual behavior for my laptop). I then tried to restart manually by using the switch button, however it are just. The display shows the HP logo and screen loading 8 windows "turning points" or, Alternatively, "prepare the automatic repair" sign for about 2 minutes, then writing disappears, but nothing else happens. I followed the steps recommended in the troubleshooting HP and ran a quick test activated by pressing F2 at startup of the system. The results are as follows:

    SMART HDD control: past

    verification of DST short of hard disk: failure

    Failure ID: RQF95H-6Q676H-MFPWXG - 60T 203

    I have no idea what that means the code above, but I would like to know if it is fixable without losing the data stored on my laptop. I have a few professional important files there, that I really need to retrieve. Your suggestions will be highly appreciated.

    Kind regards

    Mingus

    This is NOT official HP customer service and I, like most other people on this forum do not work for HP. It is a forum for users of peer-to-peer supported for class for the HP consumer products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Response of an employee of HP represents his own opinion and not that of HP.

    Sorry, that I copied a previous post, I had made and impossible to remove the party requesting the HP part model / number and also the standard error. Once again, the same information and resolution apply to your situation.

    A failure of the DST indicates usually that the hard drive has failed or is about to fail and will have to replaced. After replacing the hard drive, please use the support of HP recovery, you created earlier to return the computer to a factory State.

    If you create your HP recovery media when you first set up your computer, please contact the official support of HP in your region / country, via the HP portal to support all over the world, to see if the HP recovery support is available for your computer.

    With respect to the data on the disk failed, remove the disc and put it in the USB 2.5 enclosure "SATA and connect it to a working computer. If the drive is still accessible, you can copy your work to another computer.

    If you have any other questions, feel free to ask.

    Please click the 'Thumbs Up' white LAURELS to show your appreciation

  • drive hard short DST has failed-need new computer help

    HP Pavilion m6

    64-bit Windows

    Failure, ID-mOKS6f 667 - 65 L-XD7X1G-60V603

    Drive hard short DST failed when I did the start of F1 tests...

    This computer less then 3 weeks... need to get this working again... that are the options I have?

    Brand new out of the box, bought from Best Buy - end of June.

    No changes have been made, was online: attempt to use Google Voice, could not scream... everything froze, did a re-startup-no hard other choice-error on the screen came after I did the test...

    Intend to do more tests to see what else is bad. The HD has really missed on a new computer - it's horrible if true. Need another one as soon a possible.

    Hello

    I try to contact HP in the United States and see if they can help.

    Kind regards

    DP - K

  • Hard Drive short DST check failed

    FAILURE ID: 9TXMAW-7RH88Q-XD7WMF-60RN03

    Whenever the hard drive test short DST fails indicating that the hard drive has failed and which needs to be replaced to solve the problem

    This problem could be due to an Application or a driver conflict, virus issues, corruptions of files due to incompatible applications, incorrect judgments, update failures due to conflicts, mounted sudden power so portable, sudden falls etc...

    HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store

    Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive

    Please try the troubleshooting below indicated once the steps:

    Step 01. Remove the battery and unplug the power adapter AC.

    Step 02. Press and hold the power button for more than 30 seconds

    Step 03. Plug the AC power adapter / (leave the battery for now)

    Step 04. Press the power button and check if the unit is operating normally

    If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop

    If the problem persists again please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)

    Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the faulty HDD through SATA USB adapter with another PC or a PC even after replacing the drive HARD and reinstall the operating system and try to copy / retrieve files. You can also check out the link below for additional help

    http://www.WikiHow.com/recover-data-from-the-hard-drive-of-a-dead-laptop

    Please click on the link in order to identify, prevent, diagnose, and recover failures Drive on HP Portable Hard Drives & Solid State Drives:

    http://h10032.www1.HP.com/CTG/manual/c02876562.PDF

    You can check your warranty here to check the status and click here to order a new hard drive

    Hope this helps, for other queries in response to the post and feel free to join us again

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    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you

    GBL84

    I'm not an employee of HP

  • Short DST check failed

    My laptop is HP g002ax, and it opens to a black screen in normal mode after showing the symbol of hp. I did an update of the bios is a few days. So I tried to roll back the bios, but it did not help. I conducted tests of the system and found that the short dst check has failed. Then I opened the windows in safe mode and took a backup of my important data. I think that if it opens in safe mode, it must be due to some corrupt software, not hardware. What should I do? I tried to uninstall the GPU drivers, but that has not helped as well. I recently ran out of warranty and I don't want now replacements. Is there a way it can be rectified. Help, please! System restore or reset Windows? Please get me a solution.

    I have not said no replacement please. And it was really some corrupt software. Reset solved the problem Windows player. in any case thanks for trying to help. Bravo

  • HP ENVY m6 - 1188ca Notebook PC: HP ENVY m6 - Hard Drive short DST check FAILED

    Hi there, I get the following start-up error message.

    HP ENVY m6 - 1188ca Notebook PC

    Short hard drive DST Check: FAILURE

    FAILURE ID: GU71BT-6AA892-XD7X1F-60RK03

    Restoration of the system, cooling system, auto repair, no recovery option seems to work. I get to the screen only and cannot get into Windows.

    Is this a problem of material strictly for some? What are my options and next steps? Laptop went from warranty.

    Thanks in advance for any answers.

    Last UPDATED October 19, 2016 - I now get this screen when the laptop is turned on.

    New laptops are much more fast and pleasant. If your budget by all means, treat yourself. You could fix your old for around $ 100 may - $50 - $60 for a hard drive and about $40 for a recovery media.

  • laptop HP 2000: drive hard short dst failed

    Can someone help me understand what that means? I have a laptop HP 2000. Windows 8.

    Test drive: 1
    SMART hard drive check: PAST
    Hard drive short DST: FAILURE

    Failure ID: 64M7SX-6GT7Q1-XD6X1F-60RS03
    Product ID: C2M21UA #ABA

    Hard drive 1

    DST: no way, the hard drive has failed and needs to be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.

  • Drive hard short DST failed with the ID 9U0K9R-66X77D-QFPK1G-60QL03 failure

    My computer was working fine last night, then today everything worked slower and things started to freeze sometimes. I have inirialemenr thought it was just Google Chrome because it seemed well until that open, but then everything was slower, so I restarted the computer and ran the diagnosis of boot and the short DST hard drive failed to give me the ID of the failure of 9U0K9R-66X77D-QFPK1G-60QL03. Does that mean that my hard drive is failing and I need to replace?
    My computer is a HP Pavilion dv6-7010US entertainment with product ID B5S11UA #ABA PC

    Yes, DST failure message indicates hard drive has failed or is failing and must be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.

  • drive hard short dst failed

    Hello! my system is hp pavillion-g6-2312ax and my system got hanged in the middle of my calculation. as usual when it crashes, I'll wait for it to get back, but this time it took a lot of time so I stopped it by pressing stop forcely.

    When you restart it again hung after that the hp logo will... and yet once rebooted. but time tis, he showed auto repair.

    Please help me I tried to move to the hp diagnostic equipment but shows the failure of hard drive test

    I will detail the problem here... AND MY SYSTEM IS STILL UNDER WARRANTY

    HP Pavilion g6-2312ax

    operating system- windows 8

    DST HARD DRIVE FAILURE SHORT TEST

    SMART spent

    failure ID IS (ABSTRACT DST FAILURE)

    OLVBJO-6JW71R-MFPWWJ-60VE03
    

    FAILURE TO TEST SYSTEM ID IS

    OLVBJ0-6JW71Q-MFPWWJ-61VE03
    

    MAKE SURE THAT WHAT IS THE PROLBLEM

    Hello

    Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  It is also compatible with the issue of 'freeze' you mention.

    As your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

  • Drive hard short dst failed. Help!

    I write this from my phone bc of course my computer doesn't work, but I ran the test of said computer hard drive...

    Test Drive 1:
    HDD SMART Check: PAST
    Hard drive short DST: FAILURE

    Failure ID: 90E20X - 00075 A-WPTX1A-60V003
    Product ID: H4A14AA #ABL

    Hard drive 1

    My warranty is over at the end of February so I need to hear if my fears are justified, and I need a new HD that someone please share your wisdom.

    Pcktfullofdrms, welcome to the forum.

    It certainly seems that your hard drive has failed.  I hope you made a backup of your personal data and you did the recovery disks.

    Here's a guide for you help restore the system after replacing the drive.  Read it before buying the new drive.  It will help you to ensure that your experience is positive.  The guide is for Win 7.  If you have another OS, you can search for the same guide.  If you decide to add an SSD, it must be at least 120 GB.

    Please, click on "Thumbs Up +" if I helped you and click "Accept as Solution" If your problem is resolved.

  • HP PAVILION TOUCHSMART 14-F023: Hard Drive short DST check failed

    Hi, I am unable to start my PC. After I did the audit of the system, I get the following error

    Hard Drive runs DST Check: failure

    Failure ID: 930ATQ-6PA833-MFPWXF - T 60, 103

    PRODUCT ID: E0K23UA #ABA

    My warranty expired in September 2015. What replacement disj, I can buy. Please notify.

    Yes, Amazon has a lot of laptop SATA hard drives.

    Example:

    http://www.Amazon.com/Blue-Mobile-hard-disk-drive/DP/B00C9TEBJQ

  • TouchSmart 15-d053cl: disk hard short DST Test failed

    Hello

    Recently, my computer froze completely, and I stopped him with a long press on the power button. When I turned it back on, Windows would not start. It would not start for a very long time and finally the hard drive would become inactive. I open the BIOS diagnostics and ran a test of the system. I got the following error message:

    Test of DST short hard disk failed

    Error code: RLLFTT - 7717 ST-MFKR6J - 60S 003

    Product ID: F5Y25UA #ABA

    Does this mean that my hard drive is defective? Since I've been able to boot into Windows, but it runs a lot slower. Do I need to worry? I ran Chkdsk, but he finds no errors. My files are still in place and I am able to access very well. What should I do about it?

    Thank you!

    KP

    Kpenguin wrote:

    Hello

    Recently, my computer froze completely, and I stopped him with a long press on the power button. When I turned it back on, Windows would not start. It would not start for a very long time and finally the hard drive would become inactive. I open the BIOS diagnostics and ran a test of the system. I got the following error message:

    Test of DST short hard disk failed

    Error code: RLLFTT - 7717 ST-MFKR6J - 60S 003

    Product ID: F5Y25UA #ABA

    Does this mean that my hard drive is defective? Since I've been able to boot into Windows, but it runs a lot slower. Do I need to worry? I ran Chkdsk, but he finds no errors. My files are still in place and I am able to access very well. What should I do about it?

    Thank you!

    KP

    Your hard drive is defective and must be replaced.  You can continue to use your system as-is, but it will continue to get slower and, possibly, you will have problems to start as you have done before.  It is recommended that you back up of your data (photos, documents, etc.) on external media (flash drive) and then replace the hard disk.  After replacing the drive hard, you have to reinstall the Windows operating system using the HP recovery media.

    It is not very difficult not expensive to replace the hard drive, so we can walk you through it.  If you are in warranty, you can contact HP for replacement parts.  If you are out of warranty, then you need to buy a replacement hard drive and the HP recovery media.

  • Drive hard short DST failed the test at startup

    I use a Compaq Notebook PC CQ58 and were not able to boot from the tenth day of may I'm in Windows 8.
    I tried to understand what was wrong and used F2 for boot test. My "short hard drive DST' has no amd I don't know how to solve this problem, can someone

    Hi Hank,

    F2 to start test is a feature on HP computers to check if there are problems with the hardware components of the computer. DST short for hard disk error means that there is a problem with the hard drive and must be replaced.

    If the computer is under warranty, you can contact HP Support and get this replaced and if the computer is not under warranty, you can buy a new hard drive for this computer and get this fixed number.

    If you need additional information, you can come back.

    Concerning

    MathewT

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