TouchSmart 15-d053cl: disk hard short DST Test failed

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• Could not start, laptop computer, disk hard short DTS test failed

  I am currently not able to start my laptop properly. I have a HP Pavillion G6.

  When I start it, it stays on the screen with the HP logo and a black background for awhile and eventually get to a black screen with the cursor visible and mobile, but unable to do anything else.

  I tried to press F11 at startup to restore the factory settings, the system recognizes the key but leads straight to a black screen that I left it for several hours, but nothing happens.

  I have gone on the menu of system diagnostics and run a quick test that revealed the Hard Drive DST short, Check failed.

  Will I need a new hard drive? Or is it possible to fix it?

  If I need a new, where can I get one from?

  Thanks for any help

  Hello

  The short drive Self Test (DST) failure would indicate that hard is defective and must be replaced.  This is also consistent with recovery and startup problems you describe.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, please let me know - include the full model number and your notebook series g6 Nr - see here for an explanation.

  Kind regards

  DP - K

• drive hard short DST has failed-need new computer help

  HP Pavilion m6

  64-bit Windows

  Failure, ID-mOKS6f 667 - 65 L-XD7X1G-60V603

  Drive hard short DST failed when I did the start of F1 tests...

  This computer less then 3 weeks... need to get this working again... that are the options I have?

  Brand new out of the box, bought from Best Buy - end of June.

  No changes have been made, was online: attempt to use Google Voice, could not scream... everything froze, did a re-startup-no hard other choice-error on the screen came after I did the test...

  Intend to do more tests to see what else is bad. The HD has really missed on a new computer - it's horrible if true. Need another one as soon a possible.

  Hello

  I try to contact HP in the United States and see if they can help.

  Kind regards

  DP - K

• Pavilion g6-2218nr short hard drive DST test Failed

  I have a HP Pavilion laptop g6-2218nr that will not start.  When you run the marketing diagnostic test and the hard drive diagnostic test, both tests showed the hard drive DST short FAILED.

  The failure code is:

  GUQDU4-6B872D-MFPX1F - 60Q 103

  Product ID:

  C2N56UA #ABA

  The laptop is unfortunately no longer under warranty.  Should the hard drive be replaced?  Can you recommend a replacement?  Are there instructions available?

  Thank you!

  Hello

  The error code indicates that the hard drive is faulty and will need to be replaced - a brief guide to do it yourself is detailed below.

  Your laptop is considered as coming with a 320 GB hard drive, but you can install just as easily a 500 GB or 750 GB HARD drive if you want a little more space - readers at the following links are examples that would be perfect for your laptop.

  Hard drive 500 GB

  750 GB hard drive.

  The procedure to replace the hard drive begins on Page 52 of your & Maintenance Guide.

  Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive - this is described in the document of HP here.

  If you do not have your recovery discs, you can order a replacement set using the link below.

  Order HP recovery disks.

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Best regards

  DP - K

• laptop Pavilion 15 PCn205TX: drive hard short DST check failed

  The problem is that my computer takes really long to start about 1 to 2 hours (yes I was sick for hours)

  Diagnosics result told that check DST short of disk hard failed and gave the failure ID

  6E1W7W-76R81Q-MFPWWK-60QU03

  Hello

  Error code 24 characters confirm a failure of the short test (DST) disk Self and would indicate that hard is defective and must be replaced.  This is also consistent with the slow startup problem you describe.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• Compaq presario v6000 v6409tu disk hard bios self-test fail

  Hello

  Windows xp no my pc compaq v6000 not starting and bluescreen showed a couple of times. I ran the BIOS (phoenix) disk hard diagnosis and the test failed. When I opened my HDD I noticed green rust as deposits into the connector on the hard drive. After cleaning with a brush, computer loaded XP successfully. But an hour later, while I was surfing in mozilla suddenly the mouse pointer started late and showed computer blue screen saying that windows has been closed down to prevent damage.

  I would be grateful if someone can tell me if it's a software problem or hard drive error. If I need to replace my hard drive, what are my options, for example. rpm, capacity, provider? Thank you.

  The only way you could have rusted copper into the connector on the hard drive is if liquid got in there so I am reluctant to try to speculate how much damage has been done. I remove the hard drive and connect it to the outside to another computer and run chkdsk on it to see if the drive itself is bad. As long as there is a problem on the part of connector and the interface with the motherboard cannot really trust the onboard hard drive Diagnostics. You could also get an own another new hard drive adapter.

  http://www.eBay.com/ITM/new-Compaq-Presario-C700-F500-F700-V6000-SATA-laptop-hard-drive-connector-/161297513053?PT=US_Drive_Bay_Caddies & Hash = item258e14ba5d

  If it does not turn on the hard drive is bad, you can replace it with any laptop SATA drive no more than 9.5 mm thick.

  http://www.Newegg.com/product/product.aspx?item=N82E16822145587

  Above is a good thing. It is slim (7mm) but it will still go into the caddy and connect to the motherboard with the connecting piece. If the hard drive itself is always good, and you replace the connector piece but he always bluescreens, so I would not spend money on a new hard drive. I would say that there was damage to the motherboard.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• drive hard short dst check failed

  I get a number of failure; M 94, 664 - 6H575U - MFGK1A - 60V803

  mthrn8tr wrote:
  

  I get a number of failure; M 94, 664 - 6H575U - MFGK1A - 60V803

  Error code 24 characters for short drive Self Test (DST) would indicate that the hard disk is defective/HAS FAILED and must be replaced.  This is also consistent with the startup problem you describe.

  If your laptop is still under warranty, contact HP with the ID of the failure and to make arrangements for the replaced disk - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  I hope you made a backup of your personal data and you did the recovery disks.

  If you do not have your recovery discs, you can order a replacement set using the link below.

  Order HP recovery disks.

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Thank you

  Visruth

  * CLICK ON "ACCEPT AS SOLUTION" TO HELP OTHERS WITH THE SAME PROBLEM *.

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• Drive hard short DST check failed, HP Pavilion 15-e072sa

  Hello

  I left my laptop (HP Pavilion 15-e072sa / ID E4Q88EA #ABU) inactive for a few hours and when I came back to it, I realized it had frozen (a very unusual behavior for my laptop). I then tried to restart manually by using the switch button, however it are just. The display shows the HP logo and screen loading 8 windows "turning points" or, Alternatively, "prepare the automatic repair" sign for about 2 minutes, then writing disappears, but nothing else happens. I followed the steps recommended in the troubleshooting HP and ran a quick test activated by pressing F2 at startup of the system. The results are as follows:

  SMART HDD control: past

  verification of DST short of hard disk: failure

  Failure ID: RQF95H-6Q676H-MFPWXG - 60T 203

  I have no idea what that means the code above, but I would like to know if it is fixable without losing the data stored on my laptop. I have a few professional important files there, that I really need to retrieve. Your suggestions will be highly appreciated.

  Kind regards

  Mingus

  This is NOT official HP customer service and I, like most other people on this forum do not work for HP. It is a forum for users of peer-to-peer supported for class for the HP consumer products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Response of an employee of HP represents his own opinion and not that of HP.

  Sorry, that I copied a previous post, I had made and impossible to remove the party requesting the HP part model / number and also the standard error. Once again, the same information and resolution apply to your situation.

  A failure of the DST indicates usually that the hard drive has failed or is about to fail and will have to replaced. After replacing the hard drive, please use the support of HP recovery, you created earlier to return the computer to a factory State.

  If you create your HP recovery media when you first set up your computer, please contact the official support of HP in your region / country, via the HP portal to support all over the world, to see if the HP recovery support is available for your computer.

  With respect to the data on the disk failed, remove the disc and put it in the USB 2.5 enclosure "SATA and connect it to a working computer. If the drive is still accessible, you can copy your work to another computer.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• Laptop HP dv7 Envy: drive hard short dst check failed

  Hello

  Today, I rebooted my computer because of the fingerprint does not.  When I turned it back I got the HP logo and it saying preparation repair, then it goes to a white screen.  I did a diagnostic test and got this: check DST short of hard drive: failed.  Failure ID: RLKXTT-6KF7JW-QFPJW1 - 60S 203 product ID: C2N70UA #ABA

  The hard drive has failed and needs to be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.

• 4540 proBook s: drive hard long DST test failed

  Product name: ProBook s 4540

  Operating system: Windows 7 Enterprise

  Problem: after Windows starts, I get a blue screen.

  Blue screen error: 0X0000007E

  Test: test result wide hard drive: SMART Check passed, Long DST failed

  Failure ID: 90FDX9 - Q 66, 804 - QFPK1F - 618V03

  Hello, is there anyone who can help me with this error? I searched hollow, the forums and the web, but could not find the same error ID.

  This error is indicative of a failing hard drive. It is not something that is fixable.

  Solve that error requires a physical replacement of the hard disk with a new and reinstallation of the operating system.

  Is your laptop stil under warranty?  Under warranty, a replacement cost to you hard drive is covered.

  Check the status of your warranty here.

• Short DST Test failed

  My Compaq Presario CQ62-23 1NR specifications has been freezing and locking up.

  The tools of diagnosis HP just told me that the Quick Test of the DST failed and directed me to this website.

  The failure ID is PLP9B3-55271 X-XD003G-60WC03

  This laptop is out of warranty.

  What are my options?

  Hello

  Your laptop is listed as coming with a 320 GB hard drive, but since there is no real difference in cost, you can just as easily install a 500 GB or750Gb HARD drive if you want a little more than space - readers at the following links are examples that would be perfect for your laptop.

  Hard drive 500 GB

  750 GB hard drive.

  The procedure to replace the hard drive begins on Page 57 of your & Maintenance Guide.

  Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive - this is described in the document of HP here.

  If you do not have your recovery discs, you can order a replacement set using the link below.

  Order HP recovery disks.

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Best regards

  DP - K

• HP ENVY spectrum XT Ultrabook: Drive failed in the short DST test

  My laptop HP ENVY spectrum XT Ultrabook fails to load Windows. I ran diagnostics and got an error. Said HP diagnostic tools drive failed the short DST test with id RPLEX3-67T7HU-XD7X1F-60SL03 of the failure. Does this mean I need to replace my hard drive? Product ID of my laptop is B5P12LA #ABM and I have Win7-64 installed on it.

  Thank you

  Alexis.

  Here is the Manual:

  Manual

  Your laptop uses only SSDS. Page 35.

  Yes that means you have to replace the disk.

  Post back with any questions

• Pavilion p6330f PC: SMART Test: SMART short Self Test FAILED

  I had so many problems with this computer. Whenever I have turn it off then go turn back will go to Recovery Manager. I did run the computer health check and did the basic test and Test drive both hard say Test INTELLIGENT: SMART short Self Test FAILED. What does that mean?!

  Hello

  It simply means: the HARD drive is about to die. Please save all your data if you could and be prepared to replace the HARD drive. Is your machine still under warranty? If so, please contact HP for replacement

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Kind regards.

• XPS12 SMART short self-test fail WHD16 LY6

  "When you run the Dell ' Checkup" utility on the SSD drive, the drive will fail with:

  SMART short self-test fails WHD16 LY6

  The remaining tests are ignored. The suggestion is to update the firmware. However, my drive is:

  LITEONIT LMT-256M6M 256GB mSATA

  and I can only find firmware on the Dell site for both LITEONIT SSD 256 GB drives, or precisely what mine are. (Only LITEONIT LCS-256M6S 2.5 256 GB and LITEONIT LMT-256M3M MSATA 256Go are listed).

  I have the latest drivers for the disk (9Q23_Storage_Driver_X6KKJ_WN_11.5.0.1207_A01. (EXE)

  Are there available firmware, and if so where is it please? Otherwise, what is the next step?

  Thank you.

  Thanks, EJN - F12 diagnostics appear clean. I guess that I'm worried about this then.

• Hardware diagnostics: "SMART short Self Test - failed" and "targeted read Test Failed.

  Original title: "SMART short Self Test - failed" and "targeted read Test Failed", all the patches?

  When using PC checkup of Dell I get the following errors; during the analysis of the material. "SMART short self-test - failed" and "targeted read Test Failed", all the patches?

  Hello Duane,

  Teke section of the Web site that speaks of similar problem.

  http://forums.techguy.org/hardware/906455-smart-short-self-test-fail.html

  The problem is with the hardware and you can get in touch with Dell computers.