Driver code error 39

I have a Dell laptop, Studio. CD/DVD drive not working longers. It accepts discs but will not work them (eject disks too). It seems that the drive is no longer recognized by the operating system. The device name is HL-DT-ST DVDRWBD CA10N ATA Device. The device status is: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39). I tried the CD to reinstall drivers but it will not read in car.  Then I updated the Dell drivers but it was not fixed. Not terribly good sense with this stuff.

Thanks for any help!

Hello

Try the microsoft 'fix - it' for your problem below

http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

and read this information too

http://support.Microsoft.com/kb/982116/en-us

Tags: Windows

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    If you are in a fault light but rewarding you can do yourself if you can read your product key of Vista on the PC of 25 characters.

    You just download the 3 files you need on the link below and read all the instructions to create a Setup bootable DVD disk using imageburn.

    Do not take into account the part of the text in the first screen shot about "extract the files in the folder of Vista."

    The files were extracted already in this folder when you ran the X14.exe file by reading the text on top of the first screenshot.

    The other thing I noticed is on the 4th page, where it shows Developer ID Microsoft Corporation. I had to type Microsoft Corporation in me, and then other codes already filled in.

    When I went to compile the ISO file, ImageBurn gave a message on a WIM file, file and ISO, and if I wanted to burn it in a different format.

    I selected no, make the ISO file.

    It was not so hard to do. I burned both the disk of 64-bit and 32-bit disk in case I ever need them.

    I tested both of them one my hp dc7100 CMT desktop PC, worked flawlessly.

    When you enter the product key, he knows which version of Vista you have.

    http://en.community.Dell.com/support-forums/software-OS/w/microsoft_os/3317.2-3-Microsoft-Windows-v...

    After you install Vista successfully, you can then install the drivers for your PC and driver page support.

    Paul

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