Driver DVD-Ram on Qosmio G20 error

Hi all
I "inherited" a G20 of my boss and the CD/DVD drive does not work. I tried to uninstall/install but get the message that the device driver could not be loaded. the driver is corrupted or missing (code 39).
Any suggestions? Thank you.

Hello

Reasons for this error include a driver that is not present; a binary file is damaged; a file I/O problem or a driver that makes reference to an entry point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

On the tab General properties of the device, click Troubleshoot to start the Troubleshooting Wizard.

Tags: Toshiba

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