Driver DVDRAM GT80N problems - 19 of the Code

Hello

I have a laptop HP 650 with windows 8. The dvd drive does not recognize CDs or DVDs more. In properties, it says: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19). "I tried to delete the upper and lowers, but only Stoops was there so I deleted it. Then I restarted and it still does not work. Does anyone have suggestions or driver download?

Thank you

Joe

Can you open the Device Manager and click on the CD/DVD drive and select "Uninstall" > OK

To uninstall and restart the computer and let Windows redetect and reinstall the drive.

Tags: Windows

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