Driver for HP Photosmart C6380 all-in-one printer
He can't get the softaware driver to install on windows 8.1. Error message file cannot be found. Found the solution to change wxtensions .dat file in the Windows folder. But the scan did not find any hpoins*.dat or hpwins.*
All of the suggestions.
Hello vcer,.
Welcome to the Forums of HP Support!
Sorry to hear about installation on Windows 8.1 for your C6380 problems, this document you got information about the file extension is usually the fix.
I found that many new computer Windows 8.1 come pre-loaded with McAfee, is the Anit-Virus on your computer? If so, disable it, and then try to install the software. I had good results with this step in the past.
If it's not installed anti-virus software, what is?
Thanks for posting your question here.
Tags: HP Printers
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http://support.Microsoft.com/mats/hardware_device_problems/Method 2:
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By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
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