DRM permission disappear

I got a laptop HP C727 running Vista. At about 43 digital films downloaded on it. Never gave me a problem.

I decided that I needed a laptop again, stronger so I bought a HP dv7-6c95dx and upgraded windows home 7 to Windows 7 Professional. I started to re - install all my old films. It necessary to contact each studio separately to acquire new authorization codes. Once received, I installed movies digital download as well as the new authorization code. Check each film separately to ensure they work. No problem, they did it. I then start installing newer movies with authorization codes. So far so good. Everything worked as it should with the exception of several not appearing is not in the Media Player library.

A few days later, we were on a trip and I decided to watch a movie. No one would work. Everyone I had installed now asking the authorization code. And of course, the codes are no longer valid.

What is going on? It took almost a month just to get my old movie back installed, new codes, etc.

How does the DRM goes? No new programs have been installed.

Help, please

Gregory Beech

Hello

This problem occurs because the DRM store on the computer is not valid or is corrupted. This problem may occur for one of the following reasons:

  • The processor of the computer has been changed.
  • The computer motherboard has been changed.
  • A base of input/output (BIOS) system parameter that affects the computer hardware has been changed. For example, hyperthreading has been disabled.
  • The hard disk on which the media content has been downloaded has been moved a computer to another computer.
  • An application, such as the RegClean utility, changed the parameters of DRM in a way that caused the corruption.
  • Microsoft Windows has been reinstalled on the computer.

Note DRMs, such as Microsoft Windows Product Activation, maintain an internal hardware ID. This ID is based on the hardware configuration that existed during the installation of Windows or installing Windows Media Player 11. If you change the processor of the computer or other devices, the hardware in the DRM system ID does not match the new computer configuration. When this occurs, DRM determines that a user has tried to move the content protected to a different computer. This behavior can also occur if the storage protected by DRM in the Windows registry has been changed.

Do not worry! Let's try the following and check:

Method 1:

Step 1:

You can run the Windows Media Player Library convenience store & check if you are able to rip CDs.

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter

Step 2:

Open the troubleshooting Windows Media Player settings Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

Method 2:

To resolve this issue, reset the DRM Bank on the computer. To do this, follow these steps:

(a) If Windows Media Player 12 is running, quit Windows Media Player 12.

(b) locate the DRM folder on the hard disk, and then rename the folder to DRMbackup DRM.

Note By default, this folder is located in the following location in Windows XP:

%SystemDrive%\Documents and Settings\All Users\DRM

By default, this folder is located in the following location in Windows Vista:

%SystemDrive%\ProgramData\Microsoft\Windows\DRM

(c) visit the following Microsoft Web site:

http://drmlicense.one.Microsoft.com/Indivsite/en/indivit.asp

(http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp)

(d) follow the instructions on the website to update the safety component of Windows Media Player 11. This procedure allows you to obtain new licenses for media content. You can also reset licenses for purchased content so that you can play that content on a computer.

Note On a Windows Vista-based computer, you must run Internet Explorer as an administrator before update you the safety component of Windows Media Player 11. To do this, follow these steps:

o click Startand then click all programs.

o click on Internet Explorer, and then click run as administrator.

If you are prompted for an administrator password or for confirmation, type your password, or click continue.

Note You must contact any third-party stores where you purchased music to reset the licenses for that music. If you copied CDs for protected Windows Media Audio files, the CD must be copied again.

If you need help on this or you need help on Windows keep us informed.

We will be happy to help you!

Tags: Windows

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    How do two new computers with win 7 pro can be connected to external drives that allow to view the files as they do with win xp and win 8 automatically?

    How can I access my files on the external hard disk and flash the mobile workstation book z?

    The specifications for the mobile workstation of zbook are:

    Operating system: Windows 7 Professional 64-bit Service Pack 1

    Microprocessor: Intel core i7-4800MQ CPU @ 2.7 GHz

    Moemory system: 16 GB of memory on 2 1600 MHz dimm

    Graphics device 1: Nvidia Quadro K3100M

    Graphics device 2: Intel HD 4600 graphics card

    Hard drive 1: SCSI Disk Device

    C: 683.42 (613,62 free go-go)

    D: 12.21 GB (1,3 GB free)

    E: 1.99 GB (1.97 GB free)

    The hard drive is a seagate 1 TB drive that works very well

    The flash drive is a 1 GB drive which works very well

    Here is the new mobile workstations HP Z book 17.

    Microsoft said that HP is responsible for the operation of win 7 in the first year for the operating systems pre-installed

    HP elite support doesn't know how to solve the problem with the USB ports on the two books of Z is not able to provide access to external hard drives or flash drives

    These two mobile workstations have problems of USB port with all the ports on each computer?

    These two mobile workstations have problems of windows 7 where the client has to learn how to use the registry to store external hard drives internal hard drives?

    What does do to be able to back up files on a disk external hard drive internal?

    Have to do to be able to use flash dirves with a 17 mobile workstation z book?

    This problem has been resolved.

    The book of Z 17 HP installed their software: HP Client Security.

    This software prevents the use of external hard drives and flash drives in its default settings.

    Each customer is on their own in discoverinv and the resolution of this problem.

    There is no warning.   He made no information on why a right click on a drive and checking the property do not work.

    The way in which this issue has been resolved was by a clean boot process in msconfig.

    When miscrosoft services were hidden items that remained were read.  Systematically, some were checked and unchecked, and the computer has rebooted to see if the problem was still in existence or if the problem has disappeared.

    Whenever the hard drive or flash drive has been verified.

    We were lucky that we checked to see if it was or not HP software at the beginning.  This problem was caused by the default client security HP who were to refuse all USB connections.

    This consumes a lot of time and was so frustrating.

    On the first book of HP Z 17 thin client HP security biometric authertication failed with a black screen.  The computer is about 15 days old.    All the dirvers for the HP notebook have been uploaded and then the software for biometric devices have been downloaded.  HP determined that it was a hardware failure of the biometric device, when drivers and software downloads together has not fixed the problem.  This computer had / has the same problem with not allowing communication with any external hard drive or flash drive.

    HP did wrong by not providing any information on the inside of this product the HP support assistant.

    Here's a consumer might encounter problems:

    The HP support assistant on Z book provides updates of drivers for windows, but the support phone number book mobile z is not listed.  There is a phone number, but it is a regular support, not z book mobile support or elite support.  Mobile Z book users are supposed to call the number fo elite press and the number is for a regular support on the wizard of book z mobile support.  Support assistant has cat support method and the HP chat support is not trained to book support z mobile.  There is a feature to contact the technical support and the transfer of data to the technician, and again, it goes to regular support who is not trained to support the mobile z book.  If you call the phone number provided some of the choices on the automated line includes desktop, laptop and office work.  If you choose Notepad you won't get z mobile workstation support.  If you choose work center you will get no support of z book mobile workstation.  Instead, you must have someone answer and then ask to be redirect to support elite.  On the first call, you never know that the support you are looking for is elite support until they give you this information on the next contact.

    After many hours spent barely pull on the problems of not being able to view files on an external hard drive or external dirve flash, I was able to change this HP software.  It now unfortunately produces a humming noise when parts of it are displayed.  This has not yet been set.

    It is the customer of HP security information:

    http://www.HP-ProtectTools.com/downloads/PDF/HP_ProtectTools__EnterpriseDeviceAccessManager_Whitepaper.PDF

    There was no information to reconfigure the software in the white paper.

    I was able to find a user guide.

    This guide was not and was not available through the HP support assistant:

    http://h10032.www1.HP.com/CTG/manual/c02292692.PDF

    Hope this helps all who are unable to view the files on their external hard drives and external flash drives.

    The thin client HP security prevents click right change of ownership and prevent changes, right-click in the security, etc..  Change of Director fails also as the client security administrator HP overides too.

    So end users must change the HP Thin Client Security so that it does not block access to files on external hard drives or flash drives.

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