Dungeon of Windows (not), the two Main Internet

No matter what I do, computer stops responding and does not know what the problem is.

I have:
defraged, scandisk and steps all the recommended... nothing works can do any assistance?

Hi SandeeMoulton,

(a) what were the changes to the system between the time where everything has worked, and when you noticed the problem?

I suggest you try the following steps:

Step 1: Disable the security software and test, follow the steps mentioned below

http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software


Note:
enable security software once everything is done.

If everything works fine, as expected, try to update the security software.

Step 2: Put the computer to clean and test start.

Follow step 1 in the link below,

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software

Important: n ' forget not the computer to start normal follow step 7 in the link.

If the problem persists,

Step 3: Follow the steps mentioned in the link below:

Error message when you log on to Windows Vista: "Windows Explorer has stopped working".

http://support.Microsoft.com/kb/937093

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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