dv4-2170us does not recognize the hp recovery discs

I had to replace the hard drive in a laptop dv4-2170us.  Order the HP recovery discs.  After the updated windows install would not work.  I called HP support and they sent a new recovery disks.  The new recovery discs are not recognized.  Get no boot found device, insert the disc and press any key.   I checked the HP site for new firmware and drivers for the dvd drive (HP DVDRAM GT30L) and he says they are up to date.  The version of the firmware is mP04.  I uninstalled the dvd drive in Device Manager and rebooted.  He installed the drive to dvd again and I still have the same problem.  I tried the recovery discs that were not recognzied in an another Dv4-2170us and they are recognized.  I don't understand why the first set of discs have been recognized and the replacement recovery disks are not.  Any help would be appreciated.

Problem solved!  I found there are 2 problems.  (1) there is a problem with the optical drive.  Another laptop of the same model and switched optical drives.  I could then read the second set of HP recovery disks.  The second and third sets sent HP recovery disks had a blue tinge on the data side.  I guess this type of disc is done with a kind of new process and the problem pc couldn't recognize them.  Problem (2) Windows Update doesn't work after recovery has been resolved by installing the driver Intel Rapid Storage Tech.  I found a post where someone had replaced their hard drive and had the same problem.  So if you have had a hard drive crash and replace, and then can not get windows update to work, try to install the driver of tech IRS.

While I can't complain about some of the HP support, they send me two sets of discs of recovery free and expressed them in the mail, I feel some of their support staff lack the technical knowledge, they should have.  I'm no Wizard of computer science but after finding several messages from people having the same problem I had and no one says that the IRS tech driver could be the cure, I feel that their technical support has been insufficient.

Hope this helps those of you with a similar problem.

I found the problem.  See edited message.  Part of the problem of the optical drive, but I'm not dirty it was.  As I said, it would recognize the original recovery disks sent.  They did not have a blue tint on the side of the disc.  After rotation of the optical drive, blue dyed discs have been recognized but remained the problem of windows update after recovery.  The first series of disks would have worked if I had installed the driver of tech IRS.

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