DV7-6169nr: A GREEN SCREEN at STARTUP - GOT RID OF THE GREEN, BUT HAVE NOW ROSES AREAS

Similar Questions

• updated mozilla 9.0.1, opening of firefox get 2 tabs being boring "what's new in firefox. Got rid of him yesterday, but today when you are connected to this topic reappeared

  I've updated to Firefox v 9.0.1 and found when opening Mozilla 2 tabs appear. I just want my coming home page. It is very annoying. The 2nd tab is that keeps you pleased and tells you what's new in firefox.

  Hi Cardy,

  You should look at this article on this specific issue and Preferences not savedarticle. It could be a problem of pref.js. It should give you all the information you need!

  If this does not work:

  1. Enter about: config in the address bar
  2. Click I'll be careful, I promise you if prompted
  3. In the filter field, type Startup
  4. Double click on startup.homepage_override_url
  5. Delete the text string, and then click OK
  6. Close Firefox and reopen the window to check that it worked.

  Hope this helps!

• When I right click on the icons to run where it shows the location of the opened file and run as administrator under that it says "start". Got rid of the virus, but cannot get rid of "start".

  When I right click on the icons to run where it shows the location of the opened file and run as administrator under that it says "start". I ran 6 different viruses, malware, rootkit, scans etc. everything looks clean, but 'start' is still there when I right click the executable files. How can I get rid of him? I tried the System File Checker tool, it didn't work. When I click on "Start" it is not now open applications.

  Do not know if it is any help.

  http://www.online-tech-tips.com/computer-tips/Windows-right-click-context-menu/

  Be careful when you change the registry so... Make sure that you have backups.

• I got rid of the Vista Security virus, now I can't open any .exe file and DOS commands do not the case.

  I used a program to blow this stupid fake virus Vista Security that's happened here. Subsequently, I can't open any .exe files. If I open a file saved in this format (for example, a Microsoft Word file recorded) will be open, but not all of the original programs themselves. I can't do a system restore because it's a .exe. The DOS commands, including the .com-style those don't work either! Help please!

  Hello

  Method 1:

  I suggest you follow the steps in the article below and check if it helps.

  When you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program

  http://support.Microsoft.com/kb/950505/

  Method 2:

  If the problem persists, you can try the upgrade on the spot and check if it helps:

  How to perform an upgrade on the spot on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

  http://support.Microsoft.com/kb/2255099

  Note: Make sure that you back up all data before you perform the upgrade on the spot.

• my windows vista starts normally until I have pass the user coice screene. After that, I see the cursor but everything is black. What should I do? Thank you very much!

  my windows vista starts normally until I have pass the user coice screene. After that, I see the cursor but everything is black. What should I do?

  It was probably caused by the removal of any file system as I was scaning the pc for malware and probably deleted some important file. only safe mode works now
  and I need my computer quite urgent for the University.
  Thank you very much!

  Hello

  No saving necessary data and re-installing Windows Vista might be the best option, but here
  are a few others.

  You can save your files by putting the drive in another computer as a 2nd disk (best) or external
  Drive USB enclosure and then backup to removable media such as CD, DVD or other USB drives.
  Of course a real store of the computer or the manufacturer of your system can help to recover the files.

  Or you can use a boot Ubuntu CD to back up data.

  Use Ubuntu Live CD to backup files from your Windows computer dead
  http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

  --------------------------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
  Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
  on devices and UNINSTALL - REBOOT.

  A method to try to get to the desktop (try in normal Windows Mode without failure) is CTRL +.
  ALT + DELETE - Manager tasks and tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - and then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is available by
  repeatedly tapping F8 as you start. CTRL + SHIFT + ESC also begins the Task Manager.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you don't have the disks your
  system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (making the system restore it)
  must be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Be sure to do a good backup or three.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (a line type or copy and paste one line at a time and hit enter - enter a bracket)
  or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)

  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• After got rid of the virus Fake system restore Windows, how can I restore my hidden files, folders and shortcuts?

  original title: restore the false system Windows Virus

  After got rid of the virus Fake system restore Windows, how can I restore my hidden files, folders and shortcuts?

  It is always sensible in this situation to achieve a malware check

  Start the computer in safe mode with network and download and install Malwarebytes (free version for individuals only), updated definitions and run in safe mode. Disable other security software while you do the analyses.

  http://www.Malwarebytes.org/

  Download and run SuperAntiSpyware (Free Edition)

  http://www.SUPERAntiSpyware.com/download.html

  Some malware is installing the entries of proxy server redirecting internet connections. If you encounter this problem step 2 see in the following link:

  http://www.myantispyware.com/2011/02/21/how-to-remove-Internet-Security-Essentials-virus/

• just has got rid of the virus and responsible for all the disks but given the wifi does not work

  WiFi doesn't work do not

  just has got rid of the virus and responsible for all the disks but given the wifi does not work

  Hello

  Check with the system manufacturer or the actual WiFi device manufacturer and ask in their forums (if any)
  for problems known.

  Actually, try updating your driver:

  Control Panel - network - write down of the brand and the model of the Wifi - double click top - tab of the driver - write
  version - click the driver update (cannot do something that MS is far behind the pilots of certification). Then
  Right click on the Wifi device and UNINSTALL - Reboot - it will refresh the driver stack.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  Download - SAVE - go where you put it - right click – RUN AS ADMIN.

  You can download several at once however restart after the installation of each of them.

  After watching the system manufacturer, you can check the manufacturer of the device an even newer version. (The
  manufacturer of system become your backup policies).

  Repeat for network (NIC) card and is a good time to get the other updated drivers as Vista like
  updated drivers.

  I would also turn off auto update for the drivers. If the updates Windows suggests a just HIDE as they
  are almost always old, and you can search drivers manually as needed.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Airport Extreme light shows green but have reset to get back online

  Hello everyone,

  I searched around for a few days and I found a few solutions I've tried, but none have worked yet.

  My Airport Extreme has worked perfectly since we bought it around last summer, to replace our old style airport extreme. A few days ago, we noticed that our internet was not working, but during the inspection, all looked like it should be (modem lights were fine and our AE had a green light). I unplugged the Airport Extreme and left for a few seconds, then plugged it, once she came back until he returned to the Green and the internet worked fine (on 3 iPhones, 1 mini iPad and 1 iMac we use). Unfortunately, he must do it every 2-3 hours now to continue using our wifi.

  So far I've made sure to firmware has been updated got rid of all special characters in our wifi name (saw it mentioned somewhere) and disconnected, both the router and the modem, let the modem first and then plugged router inside from there, essentially a complete reset of the system.

  Does anyone else have this problem or an idea on how to fix it, or what can go wrong?

  Thanks in advance!

  You may not be aware that most Internet Service providers are in various stages of implementation of a new kind of service called IPv6 in their systems, which is done to alleviate a shortage of public IP addresses that occurs now.

  Most suppliers of Internet services (ISP) have not really talked to clients changes they make on their systems. Among those who have, have made sure their customers should not notice any change in their service running.

  I think you can see where this could go, since the evidence says otherwise. We saw an impressive number of reports of losses, frequent and intermittent internet connections on the forum in recent months in particular.

  Coincidentally, the last few months is when most providers have made a number of changes to their systems. An ISP in particular is having problems because of their changes, and they are even gone so far as to inform users that their routers Apple... who worked on their service in the past... now, are not compatible with the new IPv6 service.

  Except if your ISP gave you very specific instructions on the configuration of your router to work with his new IPv6 service, you can have better luck by disabling the connection IPv6 on your AirPort base station, using the more traditional IPv4 connection that offers to your ISP.

  Important note... There is no guarantee that her temporarily disable the IPv6 connection on your AirPort base station will improve your connection problems, then it will be your decision if you want to try this.  You can call your ISP to ask them how their implementation of IPv6.

  After the back if you want more details on how to disable the IPv6 your AirPort base station.

• Just got rid of the virus Security essentials 2010 and now none of my network devices does not work error code 39

  Hey

  Just got rid of SE 2010 from my pc and now none of the network on my pc devices work continues to come up with the error code 39 and .dll is not found I tried re-installing the drivers and still no change please help also I can't uninstall it from the device or the other.

  XP forums:

  http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

  Link above is for XP Forums.

  There is a list of the different Forums XP to the link above to help you.

  You get the help you need there.

  Here is the Vista Forums.

  See you soon

  Mick Murphy - Microsoft partner

• Pavilion dv7-6b22ed qj376EA: white screen on startup / lock flashes 3 times HP Pavilion dv7 of uppercase letters

  Hello

  Hope someone can help out me.

  First of all, we have received INTELLIGENT warnings but we were still able to start Windows in safe mode (took about 15 minutes and the laptop was getting hot). We took out the HARD drive and connected it via USB to another PC. Could not read the content and need to format the drive... has NOT done that. We have kept the 'Original' HARD drive

  We bought a Samsung EVO 850 250 GB SSD for laptop... as replacement for the corrupt and to modernize the system. The main battery has been removed, the adapter is not plugged in for a few days. Today we received the new SSD and installed IT... but... the laptop don't boot! The screen remains blank. The F12 is the orange light and the CAPS LOCK flashes 3 times.

  We read several articles on the forums and tried several suggestions:

  -Changed the BIOS battery;

  -Several "resets hard":

  . remove the adapter and the main battery and pressed the button for 15 seconds;

  . Windows key, B and starting power;

  . by pressing F8 during startup;

  -build the original HARD drive back;

  -Remove the memory and tried all the banks in the locations;

  -connected to an external monitor.

  -boot via bootable USB drive.

  -clean the cooler fans (with a jet of compressed air);

  -tried another AC adapter;

  -tried without main battery;

  -tried to start without memory, no battery of the BIOS and no HARD drive installed.

  No matter what we tried... after trying all the suggestions of the screen remains empty and the LOCKING of UPPER continues to blink 3 times repeatedly.

  Anyone any idea what ik can try again? In my perception the BIOS does not load?

  Look forward to reading your suggestions! Thanks in advance

  Best regards

  BerDie13

  Thanks Malygris1...

  ... but I found this list of that's why I placed the memory banks in all possible combinations. And banks have even tried in another laptop and it works great... All week I anything with the laptop since last Sunday... plugged the adapter and you press the power button... a cursor blinked my eyes... then the HP logo... several... error messages but I saw something back to the screen telling me it was "wrong".

  Build in the SSD... did some bios checks (memory and disk). Everything was OK! So I installed W7 and found all the drivers... updating the software of the BIOS... everything works stable right now.

  In my perception, because the power has been turned off for a few days, the BIOS was not loaded at startup (or POST). After a week with a new BIOS battery and the main battery... system had enough power in the 'circuits and components' at startup...

  One last thing... that I cost a lot of time: under the main battery... you will find the model number. During the download and installation of the drivers for this model number, I had a lot of mistakes... Then I used the HP support tool to determine what model number, I was working on and what drivers to download. Tool gave me another number and model for this model, all the drivers were good. I wonder why the wrong number was printed on the box?

  This message can be closed. Thanks again Malygris1 for the reply.

• Black screen on startup after installation of the wireless router

  I recently installed a Netgear Wireless - G Router (WGR614) on my computer vista HP laptop and since then, I have experienced a few problems. One day my computer was working fine. I stopped it and when I went to leave the next day morning, the screen was black with a bunch of small lines. It would not load anything so I stop and tried again. It's the same thing. I turned on and close my count, and when I opened it upward a few minutes later the screen was beautiful. Then, I have lived the "Blue Screen of death" 3 times. I researched what the problem might be and thought that I might need to update a driver. I went to HP Health Check and there were a couple of updates on a wireless adapter and a card reader, so I installed the updates. I have not experienced the blue screen since then, but I still have problems with the black screen when starting upwards. If I leave the computer open the black screen turns to a white/blue color and nothing loads. But if I close it then after a minute or two everything is. This could be the cause?

  Hello

  Start with the wireless router is not the cause of the problems. It is a stand-alone device that simply provides a network connection for your system. Offhand, I would say that you experience a hardware failure, and perhaps the time is simply coincidence. Knowing what was the error message stop can help to indicate where the problem lies, but your description of the problem is quite indicative of a hardware problem. Solve it will probably require involving a technician (contact HP if it is still under warranty).

  Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

• My vista windows Defender does not work after got rid of the virus Windows diagnosis. What can I do?

  It gives me an error code and says that my windows defender is stopped. Is it because I have installed Microsoft Security Essentials to help eliminate the virus. What should I do? I tried unistalling it and reinstall but it won't let me not just uninstall first. In addition, the virus has a sound, it does at the start and he is always on my computer when I start my computer. This means that the files are still on my computer?

  Hello

  That's right

  MSE stops at the vista version of windows defender

  read this information on the Defender:

  ·                         If you use microsoft security essentials avg avira mcafee norton etc they disable the vista version of windows defender by default

  the basics of Microsoft security has its own version of windows defender

  and other anti-virus programs use their own particular type of application to scan for spyware and malware

  It of nothing to worry and is the default action, which is designed for them to do

  and if you need to change startup programs read this information on the other methods of doing it without using defender

  using msconfig read this tutorial;

  How to use MSCONFIG in Windows Vista

  Here's how to use MSCONFIG in Windows Vista to disable some unnecessary programs that load automatically at startup

  http://netsquirrel.com/Msconfig/msconfig_vista.html

  and also try this program;

  This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services more

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

  follow these steps to remove this malware that you think it's still there

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• System freeze about 5 minutes after startup. Can move the mouse, but can't do anything else.

  Computer Compaq laptop turned on updates of Windows, firewall Windows, AVG anti-virus, etc.
  He has suddenly frozen 8 months ago - would not respond other than to be able to move the mouse.
  Does not "left/right mouse click" or "Ctrl + Alt + Del" or "power button."
  After a long waiting, pulled out the battery/power supply.

  Restarted in safe mode, was able to run AVG, but froze again.
  Has helped me select the AVG window and move it autour, but nothing else.
  Was not able to click with the right button on the taskbar to make appear the Task Manager.
  Only way to reboot was to remove the battery/power supply.

  Same thing, it is is happening whenever I start.
  System access for about 5 minutes and then freezes.

  I am able to get into the system at the start restore.
  Have a lot of personal photos on the laptop.
  Please provide a solution so that I can extract the photos and then restore the phone to factory settings.

  Thank you.

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1 in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.

  There is no Vista free download legal available.

  http://www.Compaq.com/country/cpq_support.html

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  You can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their way of doing recovery disk/s.

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  See you soon.

  Mick Murphy - Microsoft partner

• Windows Defender need to manage the programs that run at startup and enable/disable the programs, but Security Essentials it is turned off. What should I do now?

  Windows Vista Edition Home Premium. Acer laptop. Windows Defender was already on the computer. Installed Security Essentials and it automatically disabled Defender. Problem: I need Windows Defender to manage start-up and turn programs programs (I don't?). I am NOT located with computers so simple to understand, step-by-step answers would be most appreciated. Thanks in advance...

  Hello

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Autoruns - free - see what programs are configured so that it starts automatically when
  your system boots and you connect. Autoruns also shows you the complete list of the registry
  and where applications can configure Auto-start for the files settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I can't open my creative cloud more. When I click the icon, there is nothing else but a white screen. It says CC at the top but below nothing but white. Help

  I restarted my computer, nothing has changed until yesterday, I do not understand why this has started to happen!

  Hi tonys23798664,

  First, close your office cc application.

  Then, rename the opm.db file by:

  Navigate to the OOBE folder.

  Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

  Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  and rename the file opm.db in opm_old.db, for example

  Finally, launch your cc desktop application.

  If that fails, refer to this link: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html.

  Kind regards

  Nicos