DVD/CD drive registry damaged - help!

Similar Questions

• LightScribe software does not recognize my DVD LightScribe drive. Can help any one? __

  LightScribe software does not recognize my DVD LightScribe drive. Can someone help?  I belive what happened after I enstalled Windows 7!

  Have you installed the latest http://www.lightscribe.com/downloadSection/windows/index.aspx?id=810 Lightscribe system software

• DVD ROM driver is damaged on Satellite A200

  I have an A2001AI with vista where the dvdrom driver is now missing or damaged can it be replaced and how much?

  Hello

  I assume that the reader is not visible, or you have received and yellow exclamation mark in Device Manager.

  So here is a solution;
  Remove the reader CURIOUS about Device Manager and restart the laptop.
  Then access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  . and restart again!

  I think this should help!

• Satellite S1800-750 - DVD ROM Drive doesn't recognize any CD or DVD

  Hello together,

  I have the following problem:

  In my DVD ROM drive are recognized any CD or DVD.

  But not fundamentally CD or DVD sometimes separate that sometimes the other!

  Where is that which can do here?

  Should I change the DVD ROM drive?

  Help me please!

  JMK!

  Hello JMK

  Can you please be more specific? You have this problem with the original media, self created or if you want to burn own media?

  As far as I know this unit is 4 years old and it is really possible that laser calibration don t work much more and it can happen that in short time you will not be able to use the DVD at all.

• Vista does not recognize my dvd ram drive, or a drive__Windows hard usb cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  Error message when you open Device Manager and clicking on the dvd player. Drive does not appear in the window 'computer '. Max_devices downloaded, but it couldn't fix the problem.

  Hello

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps and happy holidays!

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• DVD RW drive has an error code of registry 19. I can't use the drive and it is not visible as a drive.

  My lite - on dvdrw lh-20a1l ata device does not work.  Device Manager appears with the following text:

  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.

  I tried looking for solutions, uninstall driver and reboot, reinstall the software provided with the machine, running regecure software to clean the registry and nothing has solved the problem so far - you have ideas?

  19 code means there is a driver conflict such as two devices attempt to use the same
  resources.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check the cables
  both ends. Remove and replace, do not just tight. For laptops, you can often clean the
  power and data of the contacts with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system manufacturer
  and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD &)
  Burn DVDs and CDs and read DVDs). So it is not unusual for 1 or 2 operational parts while
  others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Help! DVD/CD drive does not!

  Help! I used the Microsoft Fix It, I went through community forums and followed the links here and there, I even followed of it: http://support.microsoft.com/default.aspx/kb/929461 that requires you to modify your registry! YET, without success!

  Yesterday, the Windows Vista update ran, everything was hunky dory and a-okay (or so I thought). After that I turned off the computer, ran some errands, the CD-ROM/DVD-rom drive does not work! When I try to run a program installed which requires a disc (like a video game) I get the message "unable to locate the CD-ROM: Please insert the right CD-ROM, select OK and restart the program" even if the disk is in the computer. When I try to insert media, AutoPlay will not... Well... running! I went to the COMPUTER file and found 2 things; underneith the tip where it know "Devices with removable storage" I found a D:\ RW Drive who said that the device was not found, and to the right a menu similer who told me to "Insert a disc" when I clicked on D:\ RW.

  I looked in the DEVICE MANAGER to take a peek at my drivers and find my CD-ROM/DVD-ROM driver and he told me that the unit was working properly - HOWEVER, when I run Microsoft Fix It he told me something different. He told me my filters of class are corrupt, filter of device drivers are corrupt, device is not working properly, drive is disabled, drive is not assigned a drive letter. Now it's all hunky dory but I don't speak computer, and I would like to DISABLE ONE and non-CORRUPT everything!

  I have already done a system restore and follow the link that requires you to enter in your registry and remove the filters. It's a gateway computer, I already spoke with gateway and they told me to do a factory restore (which I have not yet done because I would like to know if there is a way to fix this problem without uninstalling EVERYTHING on my computer).

  I really hope that this is not a lost cause. Help me to Microsoft, you're my only hope.

  Try this step for your DVD player problem:

  Delete the UpperFilters registry entry:

  Click Start, in the search box, type regedit, and then press ENTER.  Start the registry editor.

  1. in the registry editor, expand my computer, and then expand HKEY_LOCAL_MACHINE.

  2. expand SYSTEM, and then expand CurrentControlSet.

  3. expand Control and class.

  4. under class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.

  5. in the right pane (topic area), click UpperFilters.

  Entry UpperFilters.bak registry-year note may also appear.  To remove the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.

  6. on the Edit menu, click on delete.

  7. When you receive the following message appears, click Yes to confirm the deletion of the UpperFilters registry entry:
  Are you sure you want to delete this value?

  The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

  Note do not exit the registry editor. You must have this program for the next step.

  Delete the LowerFilters registry entry

  1. in the registry editor, expand my computer, and then expand HKEY_LOCAL_MACHINE.

  2. expand SYSTEM, and then expand CurrentControlSet.

  3. expand Control and class.

  4. under class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.

  5. in the right pane (topic area), click LowerFilters.

  A note LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.

  6. on the Edit menu, click on delete.

  7. When you receive the following message appears, click Yes to confirm the deletion of the LowerFilters registry entry:
  Are you sure you want to delete this value?

  The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

  8. exit the registry editor.

  Once you have you removed the damaged registry, you will need to reinstall the driver by following the instructions below.

  To reload the drivers for the CD-ROM/DVD-ROM/CD-R/W:

  1. Please right-click on computer and choose Properties.

  2. click on Device Manager on the left side of the window.

  3. click on the + sign next to CD/DVD PLAYERS

  4. the + sign will become a sign - and you can have a list of several drivers drop-down below. If so, each driver must be removed at once.

  To remove a driver simply hover the mouse over the driver, right click the mouse once and choose "Uninstall".

  5. continue to remove those drivers until it is no longer a topic for the CD/DVD PLAYERS.

  6. search for IDE/ATA/ATAPI controllers and repeat the same steps to delete all of them as you did for CD/DVD players.

  Note: When asked to restart, not until all are uninstalled

  7. the title of IDE/ATA/ATAPI Controller will not disappear and all controllers may not disappear after being uninstalled

  8. click on the X in the upper right corner of the window MANAGER of DEVICES.

  9 restart the system and let windows reload the correct drivers.

  10. check if the problem is solve.

• Someone help me please. DVD RW drive does not show up! Win7 32-bit (STARTER)

  I need an answer to this guy. Please, please help me! I can't live without a DVD player for ever!

  PROBLEM:
  Welp, I decieded I hate vista with a passion after getting this laptop to a friend in which I exchanged an electric scooter. So I inevitably found a way to get what I wanted which was Windows 7 (starter, 32-bit). Fortunately, I started to click around and smile that I got my first glimpse of windows 7. Long story short, I discovered that my DVD RW drive was not appear and all the resources that anyone could possibly find on the internet did not work for me. (Fixer, Panel options, registry changes) So I stood up, wiped my tears and decieded to turn to a site of questions and answers.
  CPU CARD:
  Acer aspire 5100
  Most of the default settings
  ALL the default material
  Anyone who responds to this will get a nice, sloppy, virtual me hug :D

  You can try a free program called CDGone.

  You can search on the Internet and download it.

  Read the instructions to learn how to run.

  It is not difficult, it's just different then most of the people are too used.

  If that does not resolve your problem, you may have defective DVD (unit) material.

  Bob

  Computer Clinik LLC

  No luck. Tried almost everything in the book. will try to get just the CardBus vista

• Windows XP - LG DVD - RAM drive does not read the DVD. It's playback CD only... I ran the fix microsoft program... but it did not help at all.

  Windows XP - LG DVD - RAM drive does not read the DVD. It's playback CD only... I ran the fix microsoft program... but it did not help at all.

  CD/DVD players use different lasers to read CD DVD vs.  Eventually, your DVD laser has grilled.  It might be time to replace your CD/DVD drive.

  HTH,

  JW

• does not recognize the flash drive. I get a code 28, pilot not available and the code 19 registry damaged. How to solve this problem?

  Original title: Pny flash drive problems

  I used my flash drives on my pc with xp as os without problem. I then took the same flash drive for my laptop with the windows operating system 7, I opened the files. Then I went to the computer with xp, and the pc does not recognize the flash drive. I get a code 28, pilot not available and the code 19 registry damaged. How to solve this problem?

  Hello

  Do you see these error codes in Device Manager?

  Plug the flash drive and run the Fixit of the article below and check out them.
  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  See also the section below, which might be useful in solving the problems of USB devices.
  Advanced troubleshooting tips for General USB for Windows XP problems
  http://support.Microsoft.com/kb/310575

• my dvd/cd drive is missing... help!

  I have a hp Pavilion 6500 laptop w / a cd/dvd lightscribe drive. The problem is that the computer no longer recognizes. I tried every patch and driver, download softerware I can think and nothing works. He always ends the same, "no disk drive not detected. Can someone please help me and let me know what to do?

  Check in the Device Manager, marks of yellow warning?

  Regarding each patch and driver, drivers for your laptop are taken from HP site and nowhere else. Cd drivers are part of the chipset drivers

• Error code 19 - CD/DVD-ROM problem. Please help and read the description first!

  I tried to load my games such as rollercoaster tycoon on my computer by inserting them into the disc drive. Nothing happens. I went to toautoplay and it had all the right settings I wanted. I changed several times and tried to re - insert the disc, but nothing has happened yet. I thought it was a problem of CD/DVD drive, so I went to 'Computer', right-click on Vista64 (C :) and selected 'properties'.) I clicked on the Hardware tab, and then on HL - DT - ST DVDRAM GS20N, my CD-ROM/DVD-ROM drive. I realized quickly that there was a problem, because the box said"device status: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged.» (Code 19) «. I looked at the code 19 on the support Web page and found a link to a Microsoft Fixit, Windows Powershell 1.0. I installed the program, he ran through and he said that he had fixed the problem. I inserted the game once more, but still nothing happens. I went to my CD-ROM/DVD-ROM drive once more and he said that the problem was not resolved. I don't know how to solve this problem. Help, please! (It is not just the CD I try to insert, because none of the many CD I tried to use will work). Should I try to restart my computer?

  Hi meluvcheese22,

  This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey.

  To resolve this problem, you can follow the methods below:

  Method 1:

  Important: The following instructions contain the steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information, view the article:How to back up and restore the registry in Windows:http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

  a. Click Start and then click all programs.

  b. click Accessories and then click Run.

  c. type regedit and then click OK.

  d. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

  e. in the navigation pane, search for, and then click the following registry subkey:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  f. in the right pane, click UpperFilters.

  Note: You may also see an UpperFilters.bak registry entry. You don't have to delete this entry. Click UpperFilters. If you do not see the UpperFilters registry entry, you may still have to delete the LowerFilters registry entry. To do this, go to step i.

  g. in the Edit menu, click on delete.

  h. When you are prompted to confirm the deletion, click Yes.

  i. in the right pane, click LowerFilters.

  j. in the Edit menu, click on delete.

  k. When you are prompted to confirm the deletion, click Yes.

  Exit Registry Editor.

  Mr., restart the computer.

  You can check the link below: your CD-ROM drive or DVD drive is missing or is not recognized by Windows or other programs:http://support.microsoft.com/kb/982116

  Method 2:

  a. Click Start, type devmgmt.msc and press to enter. The Device Manager window opens

  b. expand DVD/CD player and right click on the sub element and click on uninstall.

  c. restart your computer.

  d. open Device Manager, click Action,

  e. click on scan for hardware changes. Follow the instructions.

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• D/DVD-ROM drive cannot read the CD or DVD

  Hello

  I use Windows Vista on my laptop. Its quite some time that I did not use my DVD/CD drive. Today, I try to use but cannot read any CD or DVD. I was trying to solve the problem of updating the drive, but still cannot fix. Can I use Microsoft FIX IT microsoft support but the problem still there.

  Something to say: windows cannot start this hardware device because its configuration (in the registry) information is incomplete or damage (Code 19).

  Click on 'Search the soluton' to send data about this device to Microsoft and to see if there is a solution available.
  I did it but the result is COULD NOT LOAD DRIVER SOFTWARE.

  Please advise what should I do?

  Thank you!

  Hello

  It is very rare for the methods in the 1st answer above does not fix a Code 19.

  You might have a disk problem as the CD/DVD is actually 4 discs in 1 case (CD & DVD and CD burn and)
  DVD playback). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
  that the troubleshooter does not, and those who "could" be the cause.

  Check with your system manufacturer Maker and device for possible firmware updates and the good
  Your player registry entries.

  Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
  other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD-ROM drive settings of
  someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• After the upgrade to win 7, it no longer recognizes my dvd/rw drive

  My gateway does not recognize that I have the dvd player

  Hello

  As the system originally had a different version of Windows do you run Upgrade Advisor and
  see the compatibility for CD/DVD compatibility Center (and other devices according to the needs).

  Windows 7 Upgrade Advisor - Please run this now. http://www.Microsoft.com/Windows/Windows-7/get/Upgrade-Advisor.aspx

  Also check the Compatibility Center (for the main devices)
  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Check with the system manufacturer and the manufacturer of the device for more information about the drivers for Windows 7.
  (BIOS, chipset of low-level drivers and other main device drivers).

  Check with the drivers, documentation online and Support technique Gateway.

  Gateway drivers and downloads
  http://support.gateway.com/support/drivers/dlcenter.asp

  Technical support Gateway
  http://support.gateway.com/support/?cmpid=topNav

  Door Documents
  http://support.gateway.com/support/SUPINFO/index.asp?cmpid=topNav

  --------------------------------------------------------------------------------------------------------

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------

  Check these:

  The DVD player does not work after I installed Windows 7 - here are the different readers from Sony
  However the same issue could have an impact on your drive.

  http://support.Microsoft.com/kb/975270/

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116

  -------------------------------------------------------

  If the system can run Windows 7 AND there are drivers for the devices that these might help:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD DVD burn drive CDROM DVDROM BD Blu - ray not detected

  I have a toshiba P775 program-s7215 and my dvd player no longer works, it has not yet come when I go to start/my computer.  I ran the troubleshooting, and he says drive is not detected.  Can someone help me?

  Hello

  Check with Toshiba Support, their drivers and documentation online and ask
  forums about known problems.

  Toshiba - Forums
  http://laptopforums.Toshiba.com/

  Toshiba - Contacts
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

  Toshiba - drivers - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Toshiba - Support
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

  ========================================================

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">