D/DVD-ROM drive cannot read the CD or DVD

Similar Questions

• DVD - RAM drive cannot read the CD on my Satellite M40X

  I bought a satellite pro m40x. The dvdram drive can only read dvd but not cd ROMs and music CDs. I tried already with the original ones. I upgraded the bios but nothing changes. Thanks.Paolo.

  [Edited by: admin on 03-Sep-05 17:09]

  Hello

  It of very unusual. Try this: go to the properties of the drive DVD ram (right-click).
  Somewhere in the properties is a checkbox to enable digital CD PLAYBACK. Make sure this box is checked.

  In Autoplay make you a corresponding task is associated with music CD and not action.
  Load a music CD and then right-click on your CD-ROM drive. There should be a PLAY option.

  If the DVD player not working after this change, so I think that it s something wrong with the hardware.
  In my opinion, you should contact the service partner.

  Good luck

  Good bye

• DVD / CD ROM Drive - cannot load the drivers

  My DVD / CD ROM has stoppped working.  Replaced by a new, but get this error in Device Manager

  Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  New CD-ROM/CD-RW, or DVD-ROM, etc., usually never come from the factory with

  the parameters of the right stem. Take the device, look at the back, place the jumper pin plastic.

  set to slave or master, if possible, install it on another cable IDE, set another pin device

  According to the needs. XP will reinstall at startup.

  In addition, most of these devices is "firmware" updates, go to his web site from mfg & install it

  If it is available...

• I have an acer 5739G laptop there dvd - rw but the last month since I installed daemon tools and BD - ROM driver cannot read dvd rom rom. cd single I don't know what to do.

  I try to update the missing drivers, but still does not work

  I uninstall deamon Tools, reboot, then do the test again and if the drive is still problomatic, in Device Manager, uninstall the cd/dvd drive and reboot again

  And if the problems continue to update your drivers from Acer site, specific to your model and the version of win7 bit

• Disk drive cannot read the disc. The product is s5120f Pavilion Slimline. Windows 7 operating system

  I did the diagnostic tests, and the drive seems to work fine. I think I just need to clean the lens, as I've never cleaned. I need to know what kind of cleaning kit or drive to buy. I bought a cheap vacuum disc at Wal-Mart (Memorex) but it does not work in the PC disc drive - it has no brushes. A Utube video uses a 2-brush Phillips drive, but I want to confirm before buying another. Perhaps that the system 2-brush of cd/dvd lens cleaner SVC2330/27 Phillips? The recommendation is appreciated.

  Hello alhirt,

  I found a. He said that it is only a solution for lenses DVD-Bluray, but I heard that it is also a good solution for the computer lenses.

  If you already have one, good luck.

  Philips-SVC2340/10

  One year fabric warranty.

  I am pleased that help you

  samside1234

• HL-DT-ST DVD - RAM GSA - H55L [CD-ROM drive] cannot detect, read, play CDs or DVDs.

  Running Windows XP Home Edition SP3 (build 2600) with LG HL-DT-ST DVD - RAM GSA-H55L [CD-ROM drive]. Updated all drivers and ran all the diagnostics; still only detect, read, or play CD or DVD.  Installed and run program Microsoft ATS Fix It - has not fixed the problem. CARPET directed me to this site.

  I had the system 4 years and have used the drive to read and burn many CD / DVD, so he's worked in the past.  Thank you very much in advance for any help you can provide.  I appreciate your time and your consideration.  MS

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  Method 1.
  To diagnose and repair problems with your CD or DVD drive when trying to read or burn media automatically.
  Reference:
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems

  Method 2.
  The article below describes how to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps.
  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
  http://support.Microsoft.com/kb/321641/

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• The CD-ROM/DVD-ROM driver cannot be loaded by Windows and can be corrupted (Code 39).

  My DVD/CD driver drive HL-DT-ST DVDRAM GSA-T20N ATA Device cannot be loaded by Windows and can be corrupted (Code 39). How can I get the original device installed new driver if the CD/DVD drive does not work? It is available for download? Should it be first uninstalled and re - installed? A relative novice can handle?

  Hello

  Have you made changes on the computer before this problem?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Update the driver for the CD/DVD drive and check if that helps.

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 2:

  Run the fixit for the following Microsoft Fixit and if it helps.

  Your CD or DVD drive cannot read or write media:

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 3:

  Uninstall and reinstall the CD/DVD driver and check if it helps.

  Follow the steps to uninstall and re-install the drivers.

  a. click on start toreduce this includes this im and then click Control Panel.

  b. click system and Maintenance, click Systemand then click on Device Manager.
  Note If Control Panel is in Classic view, double-click System, and then click Device Manager.

  Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password, or click allow.

  c. in the Manager device, expand CD-ROM/DVD-ROM drives, right click on CD and DVD devices and then click Uninstall.

  d. When you are prompted to confirm that you want to remove the device, click OK.

  e. restart the computer.

  Hope the information is useful.

• Solutions to the problem of CD/DVD drive cannot read DVD discs

  This article will tell you 3 ways to solve the problem of the CD/DVD drive do not read the DVD disc. Please the process step by step.

  Solution1. Clean the DVD disc

  If your Player cannot detect the DVD disc, the first thing you need to do is to clean the DVD disc. Use a soft and dry cloth (not painted) to wipe the disc from the center of the disc to the edge. Please take care to not to use a paper to clean the disc with a circular motion, it will scratch the disc.

  After cleaning, inert the DVD on the drive to see if it works, if the reader can't read the disc, use a cloth of cotton wet with water or alcohol to clean the disc. After the disc dry, inert re the disc on the drive. If the reader can read, the operation is complete. If this isn't the case, please turn to the option2.

  Option2. Check the disc to see if it has been damaged

  Draw the DVD from the drive and check if there are some scratches or small cracks on the disc. If the disc is damaged, please try another DVD disc to see if the drive can read. If the drive cannot recognize the new disk, there could be a problem with the CD/DVD drive. Please turn to solution 3.

  Solution3. Clean or repair the CD/DVD drive

  When a CD/DVD drive has been used for a long time, its ability to play disc will only get worse. Then, the reader can not read some discs, or blocking your computer in the middle of the reading disc. This is usually due to the aging of certain parts of the disc, CD/DVD player dirty.

  Open the drive to check if the DVD reader accumulates dust and dirt, if so, the cold air from the hair dryer allows you to clean the inside of the DVD drive. Be sure to not blow on the optical sensor orally, or clean it with a cloth of cotton with water or alcohol. After cleaning, insert a DVD disc on the drive to see if it works. If still no, you need to call the s command customer service or take the reader to a computer repair shop.

  Post edited by: Newhampshireguy

  Thanks for sharing your experience with us!
  I think your assignment might be useful to others here in the community.

• Optiarc DVD RW AD - 7560A ATA DEVICE cannot read the PC DVD - ROM.

  I have sony vaio VGN-NR38S. It has a Optiarc DVD RW AD - 7560A ATA DEVICE.

  A few days ago I bought a DVD of driving test. I can't use this DVD in my laptop.

  I tried this DVD in other laptops and it works perfectly, but when I insert in my laptop, it says "Please insert the disk".»
  could someone help please.
  Thank you.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  =======================================

  As needed check with the Sony Support, their drivers and documentation online and ask in their forums
  on the problems known.

  Sony - Contacts
  http://eSupport.Sony.com/us/Perl/contact-land.pl

  Sony - drivers
  http://eSupport.Sony.com/Perl/select-System.pl

  Sony - Support
  http://eSupport.Sony.com/

  Sony - Forum
  https://Forum.sel.Sony.com/?XID=M:Showcase:eSupport

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• CDDVD rom will not read the dvd rom or DVD

  my cd/dvdwrighter reads only cd rom not my dvd rom or DVD

  Hello

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  This troubleshooting could not help if there is alignment and/or wear issues however it
  a shot.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• Satellite U300 - CD/DVD drive cannot read disks

  My CD/DVD drive does not work.

  It can be heard at work (or maybe working), but it cannot read the discs - music films or niether. The 'properties', says the disk is full, but can not read the contents. Neither is it give details of the content.

  If I run iTunes or Real Player, suffice to say it is a blank disc in the drive and told me to get ready to burn to a disc. But in his own info says that the disc is full! Windows XP sees the drive in 'Properties' and said that it is complete, but does not display the contents of the disc. Devices, said the drive (type HL-DT-STDVDRAM GSA-U10N) "working properly".

  I have turned off the HDD (software protection movement) protection because he stirs a warning whenever the unit darn picked. I tried to use the drive with it on and outside. My computer is 18 months old (I think), but this problem has existed for a year and gets more and more frustrating.

  Help please.

  Hello

  You can find enough son here in the forum about problem of CD/DVD disc then please use the search function of the forum first.

  I founded an interesting thread for you you need to check:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?MessageID=162032

• DVD ROM drive missing from the Explorer

  I installed nero burning rom on vista and then the dvd rom drive disappeared from the Explorer.  When I went into the Device Manager and checked my dvd rom for the solution properties, it says that the driver could not load and that Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19). How can I recover from this issue now? I don't want to reinstall vista or uninstall nero. But I want that this CD-ROM drive back in the Solution Explorer. What can I do or how I should do? I need a step by step procedure that can solve this problem.

  Try running the Fixit:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116

  You can also follow the instructions under "fix it myself", Windows 7 from Windows Vista.

  Important: The instructions, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows
  http://support.Microsoft.com/kb/322756

• My CD/DVD drive cannot read or write media.

  I get a message to insert a disc, but it is already in it.   When I reinsert the disc, I get the same message.

  Hello

  Looks like the drive has a problem, possibly a cleaning disc might help if he and the
  below are questionable solutions to what sounds like a hardware problem.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• My CD or DVD drive cannot read or write media

  Both my cd/dvd readers do not read the discs, they say just please insert disc when it is already inserted.

  Hi Metalmick,

  Method 1:

  Try running the fixit from the link provided below >

  
  Reference:

  
  Your CD or DVD drive cannot read or write media.
  http://support.Microsoft.com/GP/cd_dvd_drive_problems
    
  Method 2:
      
  I recommend you to uninstall and reinstall the drivers and see if it makes a difference, also check the firmware updates.
    
  You must be logged on as administrator to perform these steps.

     
  a. open the Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  b. in Device Manager, look for the CD/DVD and then double-click the device name.
  c. click on the driver tab and then click on uninstall the driver, and then follow the instructions.

    
  Reference:

    
  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• Windows cannot read the disk in drive c.

  I recently bought 5 blank DVDs to burn files, but when I put the disk, it showed no AutoPlay, even if I check suggestions asking me every time, but when I double click on the CD player, it says this message, "Windows cannot read the disk in drive c." can someone help me with this problem?

  Not all DVDs are the same, there are many different types and some DVD players may require a particular type

  If the DVD is blank has nothing to read, that it is not formatted/prepared

  With a dvd in the drive, in Solution Explorer, select a file, rt-click and select send to DVD, it works