DVD/cd player looking for disc when there is already one in place.

My dvd/cd drive is no longer bed or written records as it does not recognize that there is a disc in the drive.  I tried all types of discs and auto repair, nothing helps.  Self said there's a problem, they can not fix.  the Device Manager shows the drive works. Help!

Hi Malcolm Turner,

Thanks for posting your query in the Microsoft Community. According to the description of the problem, your dvd/cd drive is no longer bed or written records. Provide the following information for a better understanding of the issue:

·         Did you do changes on the computer before the show?

I'll help you with this problem. I suggest you follow these methods:

Method 1:

The CD drive or the DVD drive does not work as expected on a computer that is running Windows Vista

http://support.Microsoft.com/kb/929461

Method 2:

Your CD or DVD drive cannot read or write media

http://support.Microsoft.com/GP/cd_dvd_drive_problems

I hope this helps. Let us know if you need help with Windows related issues. We will be happy to help you.

Tags: Windows

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