DVD not working not not (Windows 7)
Hi AxelRay,
Normally, I would say that you are having problems with the Conference on disarmament is probably protected against copying. Some CD manufacturers can incorporate music CD copy protection specially so that they cannot be read by computer CD players. But if other CDs (in the series) are legible, it is unlikely...
If the CD can be read in a HiFi CD player but does not play in your computer portable CD player, I would say that it's the copy protection (it should be stated on the box however). If it is not enabled, you are within your right to a refund or an exchange for a CD without protection against copying
Thank you
Martin
Tags: Windows
Similar Questions
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My CD/DVD burner does not work after installing Windows 7.
Hello.
I recently installed Windows 7 on my laptop (about 2 weeks ago), initially delivered with Windows Vista.
The facility is perfectly, and I enjoyed the simplicity of the new operating system.
Everything was going well for about 2 weeks.
I was able to burn CDs and DVDs.
But today, when my father asked me to burn a CD for him, Windows Media Player 12 says that I had to connect a burner and restart Windows Media Player 12.
I restarted the program, which did not work.
I restarted my computer, that didn't work.
I uninstalled my CD/DVD burner drivers and reinstalled them back on and I thought that WMP12 had started working.
But when I put the blank disc inside my laptop and started the burn, my computer gave me a message there was an error in burning the disc, and I had to close WMP12.
When I got the farm, WMP12 and then tells me to connect a burner and restart the program.
After that, I looked for the drivers online set to level, or to the bottom of the slope to.
But none of them worked.
After that, I talked with a HP technician who told me that it is better to stick to the pre-installed operating system that comes with a computer and not downgrade or upgrade manually.
She also said that because my computer was made for Windows Vista, it was the compatible operating system for my internal hardware.
It gives me no drivers or anything to install.
I should have come to Microsoft first, because now I realize that HP has nothing to do with Windows 7.
If Microsoft, I ask you:
When you install Windows 7 on an original Windows Vista laptop and that your CD/DVD writer works for about a week, then it stops working...
What should I do next to fix this? :(
Please help ~!
-Kyo
Hey Kyo - San,
Given that the troubleshooter could not see the CD DVD drive, you can try to navigate to the following location in the registry editor and deleted the upper filter and lower filter keys and check if it helps you get the job of CD DVD player.
1. click on Startand then click all programs.
2. in the start menu search box type regeditand press ENTER. If you are prompted for an administrator password or a confirmation, type the password, or click allow.
3. in the navigation pane, locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
4. in the right pane, look for UpperFilters and UpperFilter key and select it.
Note You can also see an UpperFilters.bak registry entry. You don't have to delete this entry. Click UpperFilters . If you do not see the UpperFilters registry entry, you may still have to delete the LowerFilters registry entry.5. on the Edit menu, click delete.
6. When you are prompted to confirm the deletion, click Yes.
7. exit the registry editor.
8 restart the computer.
Note: Sometimes, this problem is due to two Windows that have been corrupted registry entries. To resolve this problem, you must use the registry editor to delete the corrupted registry entries.
However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.
For more information about how to back up and restore the registry, follow these steps in the KB Article: http://support.microsoft.com/kb/322756/
Access the link below to learn more about the CD-ROM drive or the DVD drive that does not work as expected on a computer.
http://support.Microsoft.com/kb/929461
Note: the article above is for Windows Vista and the same applies to Windows 7.
I hope this helps. Let us know the results.
Thank you and best regards,
Srinivas R
Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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CD/DVD NOT DETECTED AFTER UPGRADE TO WINDOWS 10 DRIVE
This morning (July 30), I've updated by computer for the operating system Windows 10. Since then, however, my CD/DVD drive is not detected or recognized.
The icon on my desktop has a big question mark on it. If I click who, I get the following error message:
The element 'E:\. ' that this shortcut refers to has been chnaged or moved, and this shortcut no longer works correctly.
I looked in the Device Manager for the CD/DVD player, and there is nothing there.
What happened and how to fix it?
I had the same problem. It worked to fix my Windows 10 Pro system. Note This mentions 32 bits, but it worked for my Windows 64-bit 10. This was taken from http://support.hp.com/us-en/document/c03280768
Resolution 5: Create a registry subkey
Note to use this method, you must be logged on to Windows as an administrator. If you need help, check that you are an administrator, go to http://support.microsoft.com/gp/admin
Important follow the steps described in this section carefully. Serious problems can occur if you modify the registry incorrectly. Before you edit, back up the registry to restore in case of problems.
To create the registry subkey, follow these steps:
Press the Windows logo key + R to open the run. (or right click on the windows down icon to the left)
Type regedit in the run box, and then press ENTER. If you are prompted for an administrator password or a confirmation, type the password, or click on allow
In the navigation pane, locate the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi
Right-click atapi, point to new, and then click key.
Type Controller0 and press ENTER.
Right-click Controller0, point to new, and then click DWORD(32-bit) value.
Type EnumDevice1 and press ENTER.
Right-click EnumDevice1, click on change...
Type 1 in the value data box, and then click OK.
Exit Registry Editor. -
CD/dvd not dΘmarre automatically after Windows update 10
Hello!
After the Windows 10 update of cd and dvd are not more recognized. There is no Autostart upward. Nothing happens when I enter a disk in my dvd-rw-station. That used to work well before windows 10. Install VLC MediaPlayer something does not work because the dvd / cd doesn't even start.
Who knows a simple solution to this problem?
Thank you very much!
iTunes or DVD burning software may be causing the problem. uninstall / update this software.
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DVD stopped working got external dvd but no not disks work runs for a few seconds then stops
has had to put the new hard drive in the computer. When I got back that DVD has worked for a while then stopped. Downloaded the software and drivers to try to fix the problem, but no luck. I tried an external but computer dvd for some reason any will not recognize the unit. I also have a legacy of clickfree backup, but now that my dvd works not the clickfree will not work. I have also reinstalled the dvd but that did not work. any ideas?
Hello
· What operating system do you use?
Follow these methods and check if that helps.
Method 1:
Run this Microsoft fixit t tool and check if it helps.
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/cd_dvd_drive_problems
Method 2:
I suggest you follow the troubleshooting steps form the article and check if it helps.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
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Original title: this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) in graphics AMD - 8151 HyperTransport (MC) AGP3.0 Tunnel
This device does not work properly because Windows cannot load the drivers required for this device. (Code 31) in the graphics AMD - 8151 HyperTransport (MC) AGP3.0 Tunnel, what do I do to fix this help please.
Jake
Hey Jake,
Follow these methods.
Method 1: Follow these steps:
(a) restart your computer if you have not already done so. There is always the possibility that the error Code 31 that you see was caused by a temporary problem with Device Manager. If so, a simple reboot can solve the Code 31.
(b) have you install a device or a change in the Device Manager, just as the Code 31 error appeared? If so, it is very possible that the modification caused the Code 31 error.
(c) cancel the change if you can restart the computer and then check again the error Code 31. Depending on the changes, some solutions may include:
Remove or reconfigure newly installed unit.
Restore a version prior to updating the driver.
Use system restore to undo the Device Manager recent related changes.
http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions
(d) to remove the registry values filters upper and lower. A common cause of errors in Code 31 is the corruption of two registry values in the class of the CD-ROM/DVD-ROM drive registry key.
Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link. http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry
Method 2: Update the latest graphic drivers.
Updated a hardware driver that is not working properly
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HP pavilion zv5000 will not cds or dvds. Operating system is Windows 7.
I was able to run Microsoft Office and download on my laptop, but now when I put another cd in the drive it will not work. My computer tells me to insert a cd, even if I already have. Thank you.
Hello
If you do not have restart then try the CD/DVD drive.
Check with HP, their drivers support and documentation online and ask in the Forums of HP for known issues.
Support HP & drivers
http://welcome.HP.com/country/us/en/support.htmlContact HP
http://welcome.HP.com/country/us/en/contact_us.htmlHP forums
http://h30434.www3.HP.com/PSG/===================================
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html==========================================================
After the foregoing:
References to Vista also apply to Windows 7.
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The DVD player does not work after installing Windows 7
http://support.Microsoft.com/kb/975270/The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry settings for your
CD/DVD drive someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays
all devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.html--------------------------------------------------------------------------------------------------------------
After all the foregoing:
You can try a repair install or an upgrade in Place.
You can use another DVD that aren't copy protected but you you need to own
Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
good backup or 3 (security in redundancy).On-site upgrade
http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htmThis tells you how to access the System Recovery Options and/or a Vista DVD
http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-consoleHow to perform a repair for Vista Installation
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.htmlI hope this helps.
Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.
-
Until a few days ago, this problem didn't exist - I know. My CD/DVD drive is no longer recognized in Windows Explorer, BIOS or Device Manager. It doesn't, however, appears briefly in Windows Explorer in the analysis of the security of the computer. It allows to open/close, etc. and when it is visible, I am able to open the drive and see the contents of the CD. Then it disappears again. The light flashes indicating that he works and I can hear it trying to read the CD. I uninstalled iTunes because I read somewhere that this may have been the issue - but that didn't work. I tried the system restore, registry cleaners, removal of upper/lower case filters from the registry, used the program Fixit found on the site Web of Microsofts etc and still no luck. Any ideas? The computer is a gateway SX2850 (?) with Windows 7 Home Premium installed.
Hello
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlThen run checkdisk (chkdsk).
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html==========================================================
After the foregoing:
References to Vista also apply to Windows 7.
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The DVD player does not work after installing Windows 7
http://support.Microsoft.com/kb/975270/The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry settings for your
CD/DVD drive someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays
all devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
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Could you give more details about those who are out of work?
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my apple keyboard does not work on my windows desktop 7
I can't get my apple keyboard to work on my Windows 7, help desk?
If you are running Windows 7 on a Mac with Boot Camp see:
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TT2
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Not found CD/DVD unit after installation of Windows 8 PRO
I can't play a dvd after you have installed Windows 8 PRO. The wrong researcher: material cannot start because the config damaged or incomplete information in the registry (code 19).
When you are looking for a new driver, told me that I have the last. I read on the Microsoft technical support who has a similar problem occurred on the Vista installation, but the solution should not be applied on this installation.
What else is to deal with this problem?
Hello
Did you Win8 upgrade or clean install?
Check it please http://eu.computers.toshiba-europe.com/innovation/generic/windows8-message and instructions.
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My drive hard seagate is not recognized on my laptop, I can see it in the legacy of the laptop but has an exclamation deside it, there a message when I tried to solve the problems, error was not fixed, the device status is "this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) »
Is anyone know how can I access my hard drive again?
Thank you
Hello
You has made changes to the system before the error appearing? Cancel the changes.
(1) in Device Manager > right click on the driver, and then select uninstall
Reboot and Windows will reload the driver
(2) remove the upper & lower filters that cause errors in Code 31
http://pcsupport.about.com/od/driverssupport/HT/UpperFilters-LowerFilters.htm
Access the manufacturer's Web site and search for updated driver
-
Original title - USB - IF xHCI USB Host Controller
This device does not work properly because Windows cannot load the drivers required for this device. (Code 31)
I have a permanent error on my computer and when I run the troubleshooter I get the above message. It says Windows cannot load the driver.
Hello
USB devices remove all you can - restart the computer - is still there, the error? If it isn't
It is related to one of the add-in devices that you removed. If she is still there, then, the question is
either a device internal who can not remove or physically with the USB bus itself.
If it was not there, add devices at a time until it is displayed - keep in mind that it is
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3. check with the support of system manufacturer (manufacturer of motherboard for customized systems), their
online documentation and drivers, diagnostics and ask questions in their forums on all known
questions. Update the Bios and chipset or other USB drivers.=====================================
If necessary, we will use these additional troubleshooting methods:
How to fix Code 31 errors
http://pcsupport.about.com/od/findbyerrormessage/a/code-31-error.htmI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
I installed Windows XP on my new computer (with Windows 7 PRO), but my USB does not work on Windows XP. It works fine on Windows 7.
Hello
And much more: (XP mode requires professional, Ultimate or Enterprise).
Get all the benefits of Windows 7 and continue to take advantage of your investments and more
business and productivity programs that require a PC running Windows XP.Note: Windows XP Mode requires a download.
http://www.Microsoft.com/Windows/Windows-7/features/Windows-XP-mode.aspxWindows XP mode
http://www.Microsoft.com/Windows/Virtual-PC/Download.aspxWindows XP Mode is supported through Technet
TechNet - Forums - Windows 7 virtualization
http://social.technet.Microsoft.com/forums/en/w7itprovirt/threadsI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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original title: Halo 2 for windows vista
Halo 2 for windows vista does not work on my windows 7. Saiys it cannot start the direct customer. It will not work in single user either...
Hello
Plase make sure you have the latest version of the GFWL Client installed:
http://www.Microsoft.com/games/en-us/live/pages/livemarketplace.aspx
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