DVD on new Inspiron 2330 problems

I have an Inspiron 2330 new all-in-one and the DVD does not work. Problem reported in device & printers and seems to be a problem of driver software (Code 19 problem with registry) says to reinstall the driver but autofix program did this but problem still exists. Other reported problems are

  • problems with PnP devices - but no solution offered
  • Windows Update configured to not install updates - which is strange, because Windows Update is installing updates?

Any suggestions?

PS: DELL Support does not recognize my serial number does not help them

Hi Hellison,

Please see the thread here, where I helped someone else to solve this same problem.

PnP should be disabled, so I wouldn't worry about it.

Windows Update, of course, you can decide for yourself what you want to do. I prefer to be notified but choose when I want the updates installed.

Tags: Dell Drives

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