DVD plays don't properly since Windows 7 install.

Installed Windows 7 (full installation, no upgrade).  Will not pick up a DVD playing for most of the time.  When the DVD is picked up and play, it is very choppy.  ATi Radeon 2400 HD - updated drivers.

DVD worked fine on Vista.

Hello Nessiet,

Thank you for your message.  This phenomenon occurs with every DVD or just one?  You can display data on other drives, such as CD?  If so, there is the possibility that the DVD as Your ' e that you are trying to view is scratched or damaged.  Please let us know so that we can better help you get this issue resolved.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • SIRIUS Internet Radio Media Player not working not properly because Windows update installed on my PC

    My Sirius internet Player multimedia radio is not working properly because Windows updates are installed on my pc. updates KB971486 KB974455 KB974571 KB975467 KB975517 KB974155 KB976525 KB974470.  Tested internet radio/media player for sirius on another computer and there is no problem.  Have tried all of the fixes recommended by sirius... This update of windows seems to the source of the problem.

    Does anyone have an idea with security update could be the cause of the problem?  Should I uninstall this?  If I find one that is causing the problem, how can I block it to move again?

    Thank you

    Hi Smwall,

    Welcome to the Microsoft Answers site!

    Do you have a particular error when you try to play?

    Method 1:

    You can try to start check and clean boot if the problem persists. Clean boot boot will help you know if all the background programs conflicted with the player. To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    The steps to perform a clean boot are given below:

    1 log on to the computer using an account with administrator rights

    2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

    If you are prompted for an administrator password or for confirmation, type your password, or click on continue

    3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)

    4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all

    Note: Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use with existing restore points system restore utility

    For more information about the clean boot, follow the below given link:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    1. click on start, type msconfig.exe in the start search box and press ENTER.

    If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

    2. on the general tab, click the Normal startup option, and then click OK.

    3. When you are prompted to restart the computer, click on restart

    Method 2:

    You can try to uninstall the updates one by one in the windows update window and check if the problem persists.

    To uninstall the updates from windows update:

    1. open installed updates by clicking the Start button.

    2. click on Control Panel.

    3. click on programs

    4. under programs and features, click view installed updates.

    5. click on the update that you want to remove, and then click Uninstall.

    If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    For more details, visit the below given link:

    Remove an update

    http://Windows.Microsoft.com/en-us/Windows-Vista/remove-an-update

    Method 3:

    Alternatively, you can hide the update, which does not allow the player to play.

    Follow the below given steps:

    1. open Windows Update by clicking the Start button. In the search box, type Update, and then in the list of results, click Windows Update.

    2. do one of the following:

    ·         Click the link that tells you important updates are available if you have some updates to hide.

    ·         Click the link that tells you optional updates are available if you have optional updates to hide.

    3. Select an update that you want to hide, right-click, and then click hide update. Do this for each update you want to hide.

    4. click on OK.

    For more information about Windows Update troubleshooting visit the below given link:

    Problems with installing updates

    http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-installing-updates

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Internal CD/DVD drive does not not since Windows 8 is installed

    Since the installation of Windows 8 does not have the internal CD/DVD drive in my Toshiba laptop.  It does not appear in the list of COMPUTERS of readers, only the now hard drive and external hard drives when it is plugged.  Troubleshooting has not been able to fix it, but said that there was a problem with the CD/DVD drive driver.  Any help will be very appreciated!  Thank you!

    Hi Eddie & Colin,

    Thanks for your suggestions, I really appreciate it!

    I was able to solve the problem at last.  I checked that the Toshiba System Restore program was uninstalled when I installed Windows 8.  He had been, but the reminder of system restore was still there, so I uninstalled.  The problem has always existed.  Then I thought to uninstall the Toshiba Disc Creator program too and success!  The DVD/CD drive is back & work.  So, all is well here in EU of Brixton, London, once again!

    Thanks again for all help & best wishes to you all.  Take advantage of Windows 8, I am now!

    Ricardo UK

  • Virtual memory settings don't save don't properly in Windows 7

    I have a W7 Ultimate 32B.  At startup, I get a return Options Popup window indicating that I don't have a paging file deposit.

    So I choose advanced / change

    Check handle automatically, accept, then OK, OK.  Restart the system.

    To restart, he forgot the settings and I have to repeat the same series until I have just cancel it without having a swap file...  How can I solve this problem?

    Thank you very much!

    JoeG

    The problem resulted from a rights issue.

    Here is the solution:

    1. Start button
    2. In the search field type: commandprompt
    3. When the list appears, right click on command prompt litem and run as administrator
    4. When the command prompt window, type:
    5. SC config afs start = disabled
    6. Then change the virtual memory settings, OK, apply etc.
    7. Reset

    It fixed the problem!

    Thank you all for trying to help

    my best always,

    JoeG

  • My dvd is not working properly under Windows 7

    After having upgraded my Acer Aspire 5735z from Vista to 7 Home Premium, my dvd treats my like r rw discs. I can copy some files to them, then it will tell me what are the files on the disk, and I have new files to burn. If I try to burn them, it tells me that the disc is bad. The same disk works perfectly on Acer laptop for my son who has been upgraded from starter to home premium. Anyone have any ideas? I used to burn discs using the live file system, leave the session open, and they worked like a floppy disk. The same are bad, when I upgraded.

    Hello

    Have you checked Acer and pioneer of the CD/DVD firmware updates?

    Did you also use methods in the last resolution of the problems?

    See Evan forums for help and information.

    Several good info here:
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Number keys don't work since the upgrade from vista to windows, anyone know why?

    Numbers on my laptop keyboard keys don't work since the upgrade from vista to windows7, anyone know why? Keys of numbers very well work in office and other software for browsers

    See the following troubleshooting steps below thanks Azam K with Microsoft Support:

    Try to activate the numeric keypad and check if it helps, here are the steps:

    1. open on-screen keyboard by clicking theStart button,all programs, Accessories, easy accessand then clickingOn-screen Keyboard.

    2. click onOptions, check thepad box and then clickOK.

    I also suggest you to start the computer using safe mode and check if it works properly, following the steps:

    1 restart your computer if it is running.
    2. tap on the F8 key after your initially on powers computer.
    3. Once you see the menu Advanced Boot Options, you can stop tapping.
    4. use the up/down arrow keys to highlight your selection.
    5. select Safe Mode and press ENTER.
    6. you should see loading drivers and wait please.
    7. you should then be at the Welcome screen.
    8. connect to your computer using an account with administrator privileges.
    http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

    If it works fine in Safe Mode, then try to perform the audit and the clean boot, here's the link:

    http://support.Microsoft.com/kb/929135

    If it is not working in Mode without failure, then try the System File Checker and see if it helps, here are the steps:

    1. click on start, click principally made programs, accessories, right-click on command prompt and select run as administrator.
    2. click on continue or provide administrator credentials if prompted.
    3. in the command prompt window, type the following text, and then press ENTER:
    sfc/scannow

    Here is an article that will give you information about Scan SFC:
    http://support.Microsoft.com/kb/936212

    I hope this helps!

    OT

    Change options for accessibility on Windows 7
    Control Panel
    l---> ease of access Center
    I---> make the keyboard easier to use
    I---> uncheck "turn on mouse keys.

  • HP 2000-2B09WM DVD drive don't read do not; a Windows 8

    HP 2000-2B09WM DVD drive don't read do not. I have Windows 8 OS. Have you tried the MS CD/DVD it Fix troubleshooter and I am given the following: media in the CD/DVD drive is not readable (hp DVD A DS8A8SH SATA CdRom Device)... Not fixed.

    So, how can it be resolved? Thank you.

    Hello @jsilvester2006 ,

    Welcome to the HP Forums!

    I understand that your CD/DVD drive on your laptop does not work.

    Can you please answer the following questions:

    You have recently installed software or Windows updates?

    When did you start in this topic?

    Have you tried several DVD?

    Make sure you have the latest version of the installed CyberLink PowerDVD software. Without this software, the DVD drive cannot read DVD or Blu - ray discs. You can download this software here: the CyberLink PowerDVD software.

    You can also try to do a restore system before the issue started if it a question recently of news. You can access the restoration through the HP Recovery Manager by tapping the F11 key, while the portable lights.

    I would like to know if it works for you.

  • How can I play DVDs from my hard drive with windows XP?

    How can I play DVDs from my hard drive with windows XP?

    If you have a decdoer of installed dvd, usually with packages like power dvd etc that allow you to watch a dvd in your dvd drive, and then later versions of Media Player will also play your DVDs, and all of these programs that play said removable DVD.

  • MediaPlayer 12 on Windows 7 laptop playing my DVD with the sound; MediaPlayer 11 Windows XP desktop reads the DVD even with no sound: WHY?

    MediaPlayer 12 on Windows 7 laptop playing my DVD with the sound; MediaPlayer 11 Windows XP desktop reads the DVD even with no sound: WHY?

    Hello DebbieMarronYM,

    I suggest watching this thread where the poster had the same problem:
    Mind post x which is currently marked as an answer a lot of different solutions that can be useful.
  • ... Help... I need to make a UDF DVD (plays on what it is) a Windows file?

    ... I've edited and titled a min 53... 11.3 video g... of movie maker... I have an AVI file... a file compressed MPG2 and a file of it MOV... I was able to burn a disc from the compressed file MPG2... This disc will only play on a Windows computer... It will not play on something else...

    ... What can I do to get rid of a file in my Vista laptop or from the r burned disc in a format or what the process might be to get it on a disc that can be played on more nothing? ...

    ... I've edited and titled a min 53... 11.3 video g... of movie maker... I have an AVI file... a file compressed MPG2 and a file of it MOV... I was able to burn a disc from the compressed file MPG2... This disc will only play on a Windows computer... It will not play on something else...

    ... What can I do to get rid of a file in my Vista laptop or from the r burned disc in a format or what the process might be to get it on a disc that can be played on more nothing? ...

    ===================================
    Say you are trying to use Windows DVD maker?

    Windows Vista - Windows DVD Maker - burn video disc
    http://Windows.Microsoft.com/en-us/Windows-Vista/burn-a-DVD-video-disc

    Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

  • Creating Windows DVD - shows don't not all 'scenes' in the menu

    Windows DVD Maker - watch maximum 13 'scenes' in the menu, but I loaded 37.   All the 37 engraved on DVD but the menu shows only 13. How can I get the menu to show all the "scenes"?  (the burned DVD play all scenes, but only 13 of them to choose from the menu)

    Hey Norm,

    Welcome to the Microsoft community.

    It seems that you are facing problems with Windows DVD Maker; We're here to help.

    I suggest you to refer to the articles and check if it helps:

    Solve problems with creating a DVD-video using Windows DVD creation

    http://Windows.Microsoft.com/en-in/Windows7/troubleshoot-problems-with-creating-a-DVD-video-using-Windows-DVD-Maker

    Change Windows DVD Maker DVD-Video settings

    http://Windows.Microsoft.com/en-in/Windows7/change-Windows-DVD-Maker-DVD-video-settings

    If you have additional questions on the computer, please ask your question about Windows and we will be happy to help you.

  • Windows Media Player 12 - Video DVD plays but the images are not displayed

    I have a DVD that we created with Adobe Encore.  It has a mixture of video and still images to a timeline.  I play this back on a new computer Windows 7 with Windows Media Player 12.  The DVD plays back fine until it reaches the fixed image on the timeline.  At that time the reading shows just the last frame of the video to the video portion.  The audio continues, but it does not show the image.  We tried multiple image formats, and nothing seems to work (.jpg, .tiff, .psd).  The video is very good reading but with CyberLink DVD player and on a standard TV/DVD player.

    Any thoughts?
    Guy

    Hi Guywestermeyer,

    Check to see if the following is useful.

    Method 1:

    Run the troubleshooter in Windows Media Player Settings and check if that helps.

    Method 2: You can try to download the required Codecs. Refer to this article for more information on Codecs.
    http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

    See also:
    Information on the types of media files that supports Windows Media Player

     
    Hope this information helps.
  • My external speakers wired don't work since I updated to Windows 8.

    My external speakers wired don't work since I updated to Windows 8.  They worked in Vista.  I did the elements suggested in the guides help with no result. Any other suggestions?

    Hello

    1. the problem occurs only with Altec Lansing AVS300?
    2. are you sound between the helmet?

    I suggest you try the steps suggested by Manasa Sirahatti from the following link and see if that helps.
    http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-hardware/only-speakers-Don

  • DVD plays jerky.

    I have a Dell Inspiron 1525 under XP Professional SP3. Recently, I tried to copy a DVD of the integral TSST CD/DVD RW +. The drive apparently had a lot of mistakes on this issue and I was unable to complete the copy. During the attempt, the player sounded like she did a lot of research and the top activity led flashes quickly, unlike the normal blinking slow uniform. After this experience, I tried to play another disc of DVD that plays fine on other computers I have. She plays, but rather jerky and not smoothly as usual. I tested the drive using Nero and found he could get stuck at about 1 x 3 + x normal speed and not increase as and the disc.

    I tried to uninstall and disassemble and then put it back - which has worked to solve the same problem on other computers - no luck this time. I tried the "fix" deleting upper and lower filters in the registry of Microsoft and that did not help either. I tried to use an identical drive unit I have in reserve and know that it works very well and it does not work, so I think it's probably a software rather than a hardware problem. I tried updating the driver and that didn't help. I checked and found (again using Nero) the controller is the primary IDE with DMA, even if the option in the properties for this controller display DMA as 'if available '. I don't know what to try next.

    I would like suggestions.

    I responded to my problem...

    I continued researching the problem on the web and found a solution for me. The key was the DMA off on the primary IDE channel. On this sitehttp://club.myce.com/f61/troubleshooting-enabling-checking-dma-windows-vista-xp-2000-me-9x-101616/, there was a great discussion and analysis that describes the problem I had. The fix, in other words, was to uninstall the primary IDE - after the first dose of certain that it has been used for CD/DVD unit and not the hard drive (very important!). Then do a re-boot and voila!, it all works exactly as before. Apparently Windows automatically disables DMA after only six or if errors occur in a row on the device used. I noticed a lot of error messages in the logging of system errors - which I can't right now remember where it is - and they were all on the DVD player does not properly. There is no other way to activate DMA even with the DMA option enabled in the window advanced IDE channel properties after that Windows turns off. The re-booting force Windows to reinstall the IDE when he sees the DVD device on the system. I'm not a super irritable, but as I understand it in simple terms.

    So, this one is solved. Hope this helps someone else.

  • Option machine to burn DVD movie is not available on Windows 8

    Hello! I have a question! I installed 8 window and created something on Windows Movie Maker. Normally in Windows 7, I can just go ahead and burn the DVD out, but Windows 8 do not have this function... What can I do?

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/i-cant-burn-a-DVD-of-Windows-8-upgrade/aa3ee8e9-5e32-4f72-ABF2-339ab6b78002 >

    To clarify once again, for anyone who is confused.

    You can simply burn a video file to a DVD using Windows disc. But this creates a data DVD. If your DVD player (or maybe the Blu - ray player) is able to understand the file in this format, he could play, but you would see if your player can do.

    A video DVD (playable on a DVD player standard one) requires a specific structure and the video format. Specifically, you need a TS_VIDEO folder with your video encoded in MPEG-2 format in the .vob files. Then, there are several support files (.ifo and .bup files). It is the standard defined by the DVD standards Committee.

    3 rd-party software that will even create a video DVD in the right format (sometimes with menus, menus of scenes, etc.), but you'll have to search around. For example, Freemake Video Converter is a program that I used to create a video DVD from base. As with any freeware 3 rd-party, always choose a custom installation, because they tend to try to install add-ons you want.

    As to why Windows DVD Maker is not supported on Windows 8/8.1, I have to assume there are many reasons why Microsoft chose to drop support.

    1. The video DVD format is a legacy format that manages only the standard definition video (NTSC 480 p). It supports HD resolutions.
    2. It costs money to buy the MPEG-2 codec on each copy of Windows which must be paid by Microsoft or included in the cost of each consumer copy of license.
    3. There are better options for video sharing (online services like YouTube, Vimeo, OneDrive, etc.) compared to sending a physical disk.
    4. There are better ways of video archiving, on optical media, such as a DVD.
    5. There are video streaming solutions in a House for a computer acting as a media server rather than having to insert a physical disc on a DVD player. And these solutions support HD video, not just SD video legacy.
    6. Even their competitors (Apple, for example) is more understood iDVD with copies of their operating systems.

    I don't know about you, since I am just a user companions of the Windows Movie Maker, but that's what I guess could be a reason.

Maybe you are looking for