DVD TSSTcorp drive opens randomly on the new Latitude

My DVD drive opens at random.  I have a Latitude d830 (NEW June 2008) with a TSSTcorp DVD +-RW TS - L632H drive and randomly, the drive opens automatically.  I have had this it under several operating systems, XP, Linux, and when it is booting Linux on the same drive.  It seems to be OS independent and is not due to a virus, as he jumped open on a new XP installation before that it never hit the Internet or loaded with other programs.  It opens with no disc in the drive. Also, I tried to update the firmware.  It also did not help. I have upgraded the BIOS as soon as I got the laptop.  I was considering downgrading the BIOS, but after seeing many reviews here and other places with the same defect on other computers, I'm sure it's not a BIOS problem.   I thought I'd call Dell for a replacement because it seems to happen about once a day and embarrassing to be a very new feature.

Ideas?


Tags: Dell Drives

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