Dw20.exe is running and take 50% of the time CPU

Dw20.exe is running and takes 50% of the time CPU when no other program (user) is running on my computer vista laptop.  Is this normal?  I wonder if it's one of the reasons why my computer was slow.

Hi ykxx,

Welcome to the Microsoft Answers site!

First of all, you can try to access the link, the link below and try to disable the Application Error Reporting tool

Description of the Windows error reporting tool (Dw20.exe)

http://support.Microsoft.com/kb/841477

Method 2: you can try to create a new user account and check if you can solve the problem.

To create a new user profile, follow the steps:

1. open user accounts by clicking the Start button, click Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.

2. click on Manage another account.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

3. click on create a new account.

4 type the name that you want to assign to the user account, click an account type, and then click create an account.

If you are able to resolve the problem and then copy files to the new user account

For more information, you can consult the following link to resolve the damaged user account:

http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

Method 3: you can also check the following link and run a security scan online on your computer to remove the infections of viruses on the system.

http://OneCare.live.com/site/en-us/default.htm

Hope this information is useful.

Jeremy K

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

Maybe you are looking for

  • iTunes account link does not open to change credit card

    Hi, I'm stuck.  I've been using paypal to buy my iTunes, now I get a message that I have an expired credit card but I can't open the link account to go and see what happens... nothing happens, just of sits and does nothing... when I was on via iPad s

  • Password security issue

    I am running 3.6.16: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; RV:1.9.2.16) Gecko/20110319 Firefox/3.6.16 (.NET CLR 3.5.30729;.) NET4.0C) I click on tools, then Options, then security, then saved passwords and finally "SHOW PASSWORDS". I had no

  • I need an app to clean/speed up my iMac

    Y at - it good software that will clean/speed up my iMac in the app store or I can download from the internet.

  • computer fails to install the hardware device connected to USB

    computer recognizes the new device but said device is configured incorrectly (code i1) It does not install the driver for the device. The USB port works OK with a mouse and a printer. It will not install the items include a wireless, software modem m

  • Error code: 0x8007045D when transferring files to the card reader.

    Original title: Error code: 0x8007045D Error code: 0x8007045D when transferring files to the card reader. Lost files. Running Windows 7.