Dw20.exe is running and take 50% of the time CPU
Dw20.exe is running and takes 50% of the time CPU when no other program (user) is running on my computer vista laptop. Is this normal? I wonder if it's one of the reasons why my computer was slow.
Hi ykxx,
Welcome to the Microsoft Answers site!
First of all, you can try to access the link, the link below and try to disable the Application Error Reporting tool
Description of the Windows error reporting tool (Dw20.exe)
http://support.Microsoft.com/kb/841477
Method 2: you can try to create a new user account and check if you can solve the problem.
To create a new user profile, follow the steps:
1. open user accounts by clicking the Start button, click Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.
2. click on Manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
3. click on create a new account.
4 type the name that you want to assign to the user account, click an account type, and then click create an account.
If you are able to resolve the problem and then copy files to the new user account
For more information, you can consult the following link to resolve the damaged user account:
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
Method 3: you can also check the following link and run a security scan online on your computer to remove the infections of viruses on the system.
http://OneCare.live.com/site/en-us/default.htm
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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