e-mails began to show in HTML. How to read as usual

My dad is 93 and emails in VISTA are gobblygooh (her words), I think that its HTML code. How can I stop it?

In Windows Mail, Tools - Options - read tab - and try to identify and read all Messages in plain text.

Also, look at the view - menu coding. The value Unicode (UTF8), or Western Europe.

Tags: Windows

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