EgisTec fingerprint fingerprints appearing does not in the Lenovo Security Suite?

So I bought a computer shape better buy a lenovo b575 and she felt some buggy issues so I decided to reformat and install windows 7 x 64 ultimate. During installation I downloaded all the necessary drivers for the reader of fingerprints, as well as lenovo security suite. Now when I run the security suite it only gives me options for the fingerprint reader either. Device Manager shows the drive f active and up to date...

I just made a new account and reinstall everything and the Lenovo SS under this new account and maybe I'll get a chance, but everybody ran into problems with this? best buy gave me recovery discs, but I don't trust anything best buy is like the computer, they gave me came with a whole bunch of questions because it was something in the Open box, but I came back to the condition of the plant and wiped everytihng to a factory State, but I can't the fingerprint reader appears in the security suite.

I'm a flash developer and owner code code is why I chose this laptop because of the fingerprint reader and other security features, he had, but this is ridiculous...

Any ideas would be greatly appreciated.

Thank you and I just want to solve this annoying problem... I am very good with computers and windows, but this is the first time I had a biometric device and Im am PUZZLED... Help... someone pleasee as cust service peoplle at lenovo are obvious computer illiterate peons who have no idea how to help someone, that's why I'm tender hand to the friendly people of the forums here on the lenovo page... Thanks to anyone who had seen on the way to solve this problem

~ Andrew

Note of the moderator; email address removed to stop spammers robots do

http://Forum.Lenovo.com/T5/Lenovo-3000-and-essential/Lenovo-B560-BioExcess-stopped-working/Ta-p/5000...

Tags: Lenovo Notebooks

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