Smartphones blackBerry email appearing does not in the Inbox 'correctness '.

People,

I have a BB Bold 9000. It has been fine synchronization for two accounts (work and personal) for almost a year now.

This morning I updated the software (for USB/Desktop Manager), I think, OS 5, but I don't know what version.

Now, emails on the personal account - virgin .net - make their appearance in this box the mailbox with the small red 'new message' asterisk appearing OK. On account of work - xxx.org.uk - emails are received by the device but do they not appear in this "Inbox". I can find if I go in the 'messages' folder, but no "asterisk" icon to tell me that I have new emails to work.

I don't know (I hope!) it's something relatively simple, a setting somewhere, but if I had a good glance around the various options, I can't find anything relevant. It was working fine until this morning and I can send emails from the BB on both accounts.

Any help gratefully received.

Donald

donmacn wrote:

I think that, OS 5, but I don't know what version.

Pretty easy to determine exactly what that release: look at the Options > about, third line down, starting with a 'v.5.x.xxx '.

donmacn wrote:

Now, emails on the personal account - virgin .net - make their appearance in this box the mailbox with the small red 'new message' asterisk appearing OK. On account of work - xxx.org.uk - emails are received by the device but do they not appear in this "Inbox". I can find if I go in the 'messages' folder, but no "asterisk" icon to tell me that I have new emails to work.

Open your main Messages folder > Options > Inbox settings and check the box include what email accounts you want in the main Inbox. These UNchecked will only keep in their specific e-mail folder.

Tags: BlackBerry Smartphones

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