El Capitan and App Store problems

Similar Questions

• Safari and App Store are not open. Recently updated to El Capitan 10.11.4

  Safari and App Store are not open. Safari icon will bounce back and not open. App Store comes up with "App Store close unexpectedly"

  Please read this message before doing anything.

  This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

  The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

  Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  Test in safe mode. Same problem?

  After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.

• iTunes and App Store ID

  Hi my husband gave me his iphone, I changed I would give, and password in the settings, but when I try to buy from the App Store it always presents with his id how to change that

  Make sure that you have changed the Apple ID and password in the settings > ITunes and App Store > Apple ID.

• "iTunes and App Store" absent from the iPad3 iOS9.3 settings

  My iOS 8.4 iPad3 crashed, so I installed iOS9.3 and restored from my backup in iTunes.

  I had all this work, however "iTunes and App Store" are absent from the iPad settings.

  I know it's supposed to be shown just below "iCloud", but it is not at all.

  I have the App Store icon, and I am able to sign the entry/exit of the app, but I'm unable to set the automatic download option that is usually seen go in the settings.

  Check your Restrictions to see if it has been disabled, settings > general > Restrictions > iTunes Store.

• iTunes and app store menu missing from missing settings after put 9.3 updated ios (iphone 6)

  Today, that I update my iPhone to iOS 9.3 6. I noticed that itunes and App Store menu missing from missing settings after (usually presents below iCloud)

  Is anyone else having same issue?

  Check the settings > general > Restrictions > less help to ensure that iTunes store and install apps are on. -AJ

• When I try to access iTunes and App store I get a (OSStatus

  When I try to access iTunes and App store on my dock, I get an (error code OSStatus 28) Please help?

  Sorry, but your question has nothing to do with Apple networks, but is most likely associated with OS X. You may find that you will get better results to get a solution if you post in this area of the Apple Support communities.

  FWIW, here is a list of the error codesof Mac OS X.

• Problem with Microsoft Accounts and Apps store.

  Hello, I've used Windows 8 for about a week and that you had downloaded Apps successfully on my first account of Microsoft.  I have now opened a second account and closed the first, but when I go to download an App store gives the email address and request the password for my first account.  How can I get to recognize that I have a new account?

  Thank you

  Hello

  Thanks for the reply.  I closed a full Microsoft account with an e-mail address.  I opened a second with another email address.  When I go into Apps and you try to install it comes up with my old address e-mail and, of course because it is closed, does not recognize the password.  I need to leave Apps store know there bad Microsoft are associated account.

  In the meantime I opened another user and this allows me to access applications normally but I wish I had the original problem solved if possible.

  Chris

• Can ' t install El Capitan on App Store

  Has started to install, but had to restart when only 700 MB where downloaded, cannot resume, he is stuck in Pause.

  MacBook Pro OSX 10.10.5

  Force to leave the Mac App Store app by following the directions below:

  1. Select the Apple menu () in the upper left corner of the office.

  2. Select Force Quit... menu option.

  3. Select App Store in the list.

  4. Select force quit in the lower right window of Applications to leave power.

  Then, restart your computer. Once your computer has restarted, open the Terminal application and restart the dock with the instructions below.

  1 type killall Dock in the Terminal window.

  2. press the enter key.

  Now try to redownload OS X El Capitan on the App Store. If this did not resolve your issue, continue to the next step.

  Before you continue, make sure that all your data is backed up. If you do not have a backup, you can make a Time Machine support. For more information about how to back up your Mac with Time Machine, read the Apple Support article linked below.

  Use Time Machine to back up or restore your Mac - Apple Support

  1. exit the App Store application.

  2. start the Terminal application.

  3. Select all the commands below.

  4. press the command key and the C key for copy orders.

  5. ensure that Terminal is the application active and press the command key and the key V to paste the commands into the Terminal.

  6. depending on your version of OS X, you can see some "File not found" messages in the Terminal window. These can be ignored safely.

  7. try to restart the download again.

  RM - r ~/Library/Caches/com.apple.appstore

  RM - r ~/Library/Caches/com.apple.storeagent

  RM ~/Library/Preferences/com.apple.appstore.plist

  RM ~/Library/Preferences/com.apple.storeagent.plist

  RM ~/Library/Cookies/com.apple.appstore.plist

  If your problem is still not resolved, continue with the steps below.

  Force quit the Mac App Store. Then, restart your Mac. Login to your user account and then open system preferences. Open users and groups and create a new user account (make sure that it is an administrator account). Shut down the computer and start it up again. Log in new user account. Download OS X El Capitan under the new user; This can work and allow you to download OS X El Capitan.

  Let me know if this solves your problem. I hope that you found this information useful.

  Best regards

  Austin

  I hope you find this information useful.

  Best regards

  Austin

• Remote control/software Apple TV with the App Store problems

  Seems ridiculous that a Sept 2016 4th Gen apple TV purchase has the same problems of connectivity with the App store. Impossible to connect, or even choose App store, or spare parts offline, erratic, glitch and acts as a problem of distance, but seems to be a software problem or interface. Obvious corrections or ideas to stabilize or least to increase connectivity to app store with 4th Gen Apple TV/remote control?

  No problem of connectivity with a 4th getting Apple TV remote here... Sorry, you encounter this problem with it.

  See if there is something that will help that you haven't tried in this article to support > set up the Apple TV Remote - Apple supported application

• connection app store problem

  Hello. We are in Iran and we cannot connect to the app store on our idevices. What should we do to solve the problem.please my question answer.

  Best regards!

  What exactly is your problem? I guess mine is the same

• App Store problems not search results or slow download

  Since the update to 9.3.3 iOS App Store (East coast of United States for me) gave me a lot of problems and errors with the search for updates and installation of applications. App detail pages also not load. What a coincidence, the update iOS or something else? -I can't even this post to the correct community (grayed out).

  Try a simple Reset: hold down the Home and Power buttons until you see the Apple logo (10 to 20 seconds).

• ITunes and App store

  I have a 9.7 Ipad Pro running IOS 9.3.2

  First problem is there are 9 updates in waiting, but they don't seem to update when you click on the button update.  The update button simply returns.

  Second problem is to get disconnected (e) the Itunes and the App store, I can't get back in.  It is said either "Itunes can not process purchases at this time" or "Impossible to connect to the Itunes Store"

  Can anyone help please?

  Hello Cedracula,

  You should contact iTunes supportbecause it was another report recently that there are problems with iTunes.

• Unable to connect to the website of 'http', steam and App Store

  I use a Macbook Pro 13 inch, mid-2012 with OSX Yosemite 10.10.5. I had a problem with my network which I cannot connect to the 'http' site in Google Chrome or Safari. It shows ' site is not reachable, refused to sign, ERR_CONNECTION_REFUSED '. In addition, I can not connect to Steam and it shows 'code error - 102, unable to connect to the server. "Server may be offline or you cannot be connected to the internet". I can access the App Store, but most of the app doesn't load the image, and it seems weird that I cannot install or update applications from the App Store. It is said "we could complete the purchase. Cannot connect to the server'. Finally, I can connect to the Web site "https" as google.com, facebook.com, youtube.com, and apple.com. I don't know what I was doing before that happens because I'm not all of the firewall settings or IP network since I bought it. I don't even no matter what antivirus installed on my macbook. I do not think that the problem of my wifi because it works fine on my other devices. I try to fix but still have no luck.

  Here what I was trying to fix my problem:

  1. I try to restart the computer, then reconnect to my wifi - nothing fixed

  2. I have try to change the DNS 8.8.8.8 and 8.8.4.4 - still not fixed, worse still, unable to connect all Web sites

  3. I try to delete the Library/Preferences/SystemConfiguration folder and restart the computer - nothing has changed

  4. I try to start safe mode and it works very well and when I reboot to normal, it still happens

  5. I try to remove and re-add the Chrome in the firewall settings to allow incoming connections - nothing fixed

  6. I try to delete all the data navigation and cookies in Chrome and Safari - still not fixed

  7. I try to plug in the ethernet cable, as a first step, it works very well. Then, when I disconnected and reconnected again for the second time, and then he had the same problems.

  What I saw here, I check that iTunes had recently many updates with the same version of iTunes 12.4.1 since June 4, 2016 (1 time), June 5, 2016 (1 time), June 6, 2016 (2 times), June 7, 2016 (7 times), June 8, 2016 (2 times), June 10, 2016 (9 times), June 11, 2016 (1 time) and June 12, 2016 (1 hour). I don't know if this is normal or not because he had to download and installed about 24 times with the same versions! It is possible that iTunes is the cause of this problem? Any help and suggestions that can solve my problem? Thanks in advance!

  Is your date and time is set correctly? 5 minutes from the perfect?

• Is anyone know App Store problems?

  I have a relatively new MacBook Pro (2015) with the latest version of OS x. recently, every time I try to make an App Store or purchase existing update I am blocked by the following error message - we could not complete your purchase product distribution file cannot be verified, it may be damaged or is not signed. I tried to go into safe mode and making the purchase - same thing happens. I tried to use the Console to search for the folder where the error occurs

  Please launch the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• Windows 8 App store problems/glitch

  When I go into Windows 8 App store on my HP PC, it sometimes doesn't let me go. I click on the START button on the keyboard and it takes me home so I try to get on the internet and it brings back me to the store. I click on the option to STORE at HOME and he sent me to the STORE. I don't think that it is supposed to send me to the STORE when I click on INTERNET EXPLORER. Does anyone else have this problem? The only solution seems to be powering down the computer and it start again.

  I noticed that you posted this in the section Windows 8 on this site.  If you haven't done so already, I would recommend updating to 8.1 Windows as soon as you can.  This update resolves a large number of problems and provides a lot of great improvements.  Windows 8.1 is a free update for all users of Windows 8.

  To get the update, open the app Store and there should be a large banner that said "Get 8.1 for free here.