El Capitan Boote frozen (beach ball)
Streaming a video on safari caused my macbook to freeze completely and since I was not able to start it back up without freezing him immediately as soon as the desktop loads up. I tried to start secure, now shift, quickly trying to get into the force quit to close safari. What are my options here other than a clean install and lose my data? I stopped (only now the power button down work) and restarted probably 10 to 15 times during the week last in the hope that it attaches just, but it looks like I'll need to find me the solution.
... I tried booting safe,
It freezes as well as in this mode?
Tags: Mac OS & System Software
Similar Questions
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How can I stop the beach ball in safari in el capitan of spinning
How can I stop the beach ball in safari in el capitan of spinning
To start, please publish a report of Etrecheck: http://etrecheck.com
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El Capitan hangs on native sw (rotation beach ball)
Hello everyone,
First time written here on the support forum. Hope to find someone to suggest me what to do or which, unfortunately, ran into my same question
A few weeks ago bought a new MacBokk Pro 13 "retina w / upgrade of RAM (i5 2.9 GHz, 16 GB RAM, 512 GB SSD and OsX El Capitan ofc). I bought it online from Apple Store.
I noticed that every 5 or 6 hours of use whenever I try to launch a native application the system hangs (it turns forever beach ball multicolored cursor) and must be restarted. While suspended, the chassis becomes warm enough, and the fan made to scale up significantly...
The native software, I want to talk to are basic, such as reminders, Notes, or mail applications...
I am very annoyed, because this is a brand new MacBook and, as any Apple device, cost me an arm and a leg. I'm ok to pay if I get the quality that I was promised for good...
I forgot to mention: already tried resetting the SSD and the OS... No luck...
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I upgraded to El Capitan and now my imac is taking more than 15 minutes to start. Everything I click on product the beach ball and nothing moves fast enough to be usable. Help!
You do not have we given something to work with. We don't know anything about your system.
Download and run EtreCheck. Post the full report, here. Then we can get a better idea of what's going on.
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beach ball of rotation on el capitan (mbp mid 2012)
Hey all - if my macbook pro has been slow for as long as I can remember, even after its purchase for the school. A year ago I was almost all replaced: the monitor, the logic, the RAM card (all except the mouse pad, battery and HD). I get a constant spinning beach ball about any program running. Spotify, CC adobe and microsoft programs are less efficient that I usually use. Even the right click is difficult.
Any ideas?
Here are my results of EtreCheck:
EtreCheck version: 2.9.10 (261)
Report generated 2016-03-30 17:34:13
Download EtreCheck from https://etrecheck.com
Time 05:28
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Beachballing
Description:
also really very slow
MacBook Pro (15-inch, mid-2012)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro9, 1
1 2.3 GHz Intel Core i7 CPU: 4 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 710
Graphics Intel HD 4000
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour
HTS547550A9E384 disk HARD APPLE disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 498,88 (Go 223,52 free)
Storage of carrots: disk0s2 499.25 GB Online
HL-DT-ST DVD - RW GS31N)
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
Any where
~/Library/LaunchAgents/.dat.nosync01a5.xxFKi5 (hidden)
~/Library/application support/Spotify/SpotifyWebHelper
A unknown file found. [Check files]
/ Library/Application Support/VirtualBox
[loading] org.virtualbox.kext.VBoxDrv (5.0.16 - 2016-03-23) [Support]
[loading] org.virtualbox.kext.VBoxNetAdp (5.0.16 - 2016-03-23) [Support]
[loading] org.virtualbox.kext.VBoxNetFlt (5.0.16 - 2016-03-23) [Support]
[loading] org.virtualbox.kext.VBoxUSB (5.0.16 - 2016-03-23) [Support]
/ System/Library/Extensions
com [no charge]. IKMultimedia.driver.StompIO1 (1.0.0 - 2016-03-30) [Support]
com.ikmultimedia.driver.StealthPedal [no charge] (1.0.0 - 2016-03-30) [Support]
com.Tascam.usb2audio.driver [no charge] (2.10.4 - SDK 10.7 - 2016-03-30) [Support]
com.wdc.driver.1394HP [no charge] (1.0.11 - 10.4 SDK - 2016-03-30) [Support]
com.wdc.driver.1394_64HP [no charge] (1.0.1 - 10.6 SDK - 2016-03-30) [Support]
com.wdc.driver.USBHP [no charge] (1.0.11 - 2016-03-30) [Support]
com.wdc.driver.USB_64HP [no charge] (1.0.0 - 10.6 SDK - 2016-03-30) [Support]
/System/Library/Extensions/TASCAM_US1xx.kext/contents/plugins
com.Tascam.usb2audio.driver_TIGER [no charge] (2.10.4 - 10.4 SDK - 2012-09-21) [Support]
[loaded] 7 tasks Apple
[loading] 150 tasks Apple
[operation] 81 tasks Apple
[loaded] 43 tasks Apple
[loading] 153 tasks Apple
[operation] 93 tasks Apple
com [running]. Affinegy.InstaLANa.plist (2011-06-03) [Support]
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-02-17) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-11-12) [Support]
[operation] com.adobe.AdobeCreativeCloud.plist (2015-12-16) [Support]
[loading] com.citrix.AuthManager_Mac.plist (2013-06-07) [Support]
[operation] com.citrix.ReceiverHelper.plist (2013-06-07) [Support]
[operation] com.citrix.ServiceRecords.plist (2013-06-07) [Support]
[loading] com.divx.dms.agent.plist (2013-02-07) [Support]
[loading] com.divx.update.agent.plist (2013-02-07) [Support]
[operation] com.hp.productresearch.plist (2012-01-16) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-10-27) [Support]
[operation] net.juniper.pulsetray.plist (2016-03-28) [Support]
[loading] org.macosforge.xquartz.startx.plist (2012-09-27) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2015-11-12) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-11-12) [Support]
[loading] com.adobe.SwitchBoard.plist (2012-12-03) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2016-02-18) [Support]
[loading] com.adobe.agsservice.plist (2015-11-11) [Support]
[loading] com.adobe.fpsaud.plist (2016-03-07) [Support]
com.Apple.aelwriter.plist [loading]
[ongoing] com.Apple.Qmaster.qmasterd.plist
[loading] com.cloudpath.maccmd.plist (2013-08-27) [Support]
[loading] com.microsoft.autoupdate.helpertool.plist (2016-02-15) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2014-05-09) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2015-07-01) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-10-27) [Support]
[loading] com.wdc.WDPrivilegedHelper.plist (2015-10-03) [Support]
[loading] net.cloudpath.HelperTool2.plist (2015-07-17) [Support]
[operation] net.juniper.AccessService.plist (2016-03-28) [Support]
[loading] net.juniper.UninstallPulse.plist (2016-03-28) [Support]
[loading] org.macosforge.xquartz.privileged_startx.plist (2012-09-27) [Support]
org.VirtualBox.startup.plist [no charge] (2016-03-23) [Support]
[running]. (hidden) dat.nosync01a5.xxFKi5 (2015-12-16) [Support]
~/Library/application support/Spotify/SpotifyWebHelper
[loading] com.adobe.AAM.Updater - 1.0.plist (2015-11-11) [Support]
[failure] com.amazon.cloud - player.plist (2013-12-02) [Support]
com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist
[loading] com.divx.agent.postinstall.plist (2014-09-15) [Support]
[loading] com.facebook.videochat. [entrenched passage] .plist (2014-08-11) [Support]
[loading] com.google.keystone.agent.plist (2016-03-02) [Support]
[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-03-30) [Support]
[operation] com.spotify.webhelper.plist (2016-03-30) [Support]
[failure] com.wondershare.AnjoyTunesHelper.plist (2016-02-11) [Support]
org.VirtualBox.vboxwebsrv.plist [no charge] (2016-03-23) [Support]
Dropbox application (/ Applications/Dropbox.app)
Autodesk 360 UNKNOWN (missing value)
WDDriveUtilityHelper Application (/ Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
Bomgar-CCS-20151216-212928 UNKNOWN (missing value)
Wondershare TunesGo Helper Application (~/Library/Application Support/wondershare_TunesGo/Wondershare TunesGo Helper.app)
CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
[ongoing] com.adobe.CCXProcess.163872
[operation] com.adobe.acc.AdobeDesktopService.122592.DCE7C072-89B2-43BB-8670-D2D83079C511
[ongoing] com.Adobe.accmac.187872
[ongoing] com.getdropbox.dropbox.197472
[ongoing] com.spotify.client.65952
[ongoing] com.westerndigital.WDDriveUtilityHelper.95392
[ongoing] com.wondershare.AnjoyTunesHelper.132832
[ongoing] JP.co.Canon.cijscannerregister.15712
[loading] 403 tasks Apple
[operation] 228 tasks Apple
ChemDraw Plugin Pro: 14. 0 0 - SDK 10.6 (2014-09-10) [Support]
MeetingJoinPlugin: Unknown - SDK 10.2 (2016-03-01) [Support]
OVSHelper: 1.1 (2013-02-17) [Support]
Default browser: 601 - SDK 10.11 (2016-03-30)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (12 / 12/2013) [Support]
SlingPlayer: Unknown - SDK 10.8 (2015-07-17) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-02-17) [Support]
FlashPlayer - 10.6: 21.0.0.182 - SDK 10.6 (2016-03-19) [Support]
AdobePDFViewerNPAPI: 15.009.20069 - SDK 10.8 (2015-09-30) [Support]
DivXBrowserPlugin: 2.2 (2012-07-26) [Support]
QuickTime Plugin: 7.7.3 (2016-01-22)
Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-19) obsolete! Update
CitrixICAClientPlugIn: 11.8.0 - SDK 10.7 (2013-06-07) [Support]
SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-03-23) [Support]
AdobePDFViewer: 15.009.20069 - SDK 10.8 (2015-09-30) [Support]
Silverlight: 5.1.20913.0 - SDK 10.6 (2013-12-19) [Support]
JavaAppletPlugin: Java 8 updated 73 02 (2016-02-20) check the version of build
Web of Google Earth plugin: 6.2 (2012-06-28) [Support]
Adblock Plus (2016-03-29)
ClickToPlugin (2015-07-31)
DivX Plus Web Player HTML5 < video > (2014-09-15)
DVCPROHDAudio: 1.3.2 (2012-12-03)
TASCAM_US1xx: Unknown - SDK 10.7 (2012-09-21) [Support]
Application Enhancer (2014-04-13) [Support]
Flash Player (2016-03-07) [Support]
Flip4Mac WMV (12 / 12/2013) [Support]
Growl (2012-08-23) [Support]
Java (2016-02-20) [Support]
Perian (2011-07-23) [Support]
Skip system files: No.
Mobile backups: WE
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 498,88 GB disc used: 275,36 GB
Destinations:
backup [Local]
Total size: 2.00 TB
Total number of backups: 0
An older backup: -.
Last backup: -.
Size of backup drive: Excellent
Size of backup 2.00 TB > (disk size 498,88 GB X 3)
9% adobe CEF Helper (2)
5% WindowServer
kernel_task 2%
1% mdworker (24)
1% com.apple.WebKit.WebContent (2)
Top of page process of memory: ⓘ
610 MB kernel_task
418 MB mdworker (24)
Com.apple.WebKit.WebContent (2) 340 MB
201 MB Spotify Helper (2)
172MO Safari
100 MB of free RAM
3.90 used GB RAM (864 MB Cache)
256 KB used Swap
30 March 2016, 16:41:12 self test - passed
March 30, 2016, 11:32:47 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113247_[redacted].crash
/ System/Library/CoreServices/backupd. Bundle/happy/Resources/mtmfs
March 30, 2016, 11:32:39 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113239_[redacted].crash
March 30, 2016, 11:32:35 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113235_[redacted].crash
March 30, 2016, 11:32:33 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113233_[redacted].crash
March 30, 2016, 11:14:53 pm /Library/Logs/DiagnosticReports/AdobeCRDaemon_2016-03-30-111453_[redacted].cras
/ Applications/utilities/Adobe Creative Cloud / * / Core Sync.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDae mon.app/Contents/MacOS/AdobeCRDaemon
March 30, 2016, 10:12:05 AM/Library/Logs/DiagnosticReports/system Preferences_2016-03-30-101205_ [redacted] .hang
/ Preferences.app/Contents/MacOS/System applications/system preferences
March 29, 2016, 14:44:29 ~/Library/Logs/DiagnosticReports/syncdefaultsd_2016-03-29-144429_[redacted].cra sh
/System/Library/PrivateFrameworks/SyncedDefaults.Framework/support/syncdefaults d
March 28, 2016, 01:37:58 PM/Library/Logs/DiagnosticReports/Wireless Diagnostics_2016-03-28-133758_ [redacted] .hang
/ System/Library/CoreServices/Applications/Wireless Diagnostics.app/Contents/MacOS/Wireless Diagnostics
March 28, 2016, 13:30:31 /Library/Logs/DiagnosticReports/apsd_2016-03-28-133031_[redacted].crash
/System/Library/PrivateFrameworks/ApplePushService.framework/APSD
March 28, 2016, 11:19:25 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2016-03-28-111925_ [redacted] .crash
System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking
March 28, 2016, 11:15:28 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SearchHelper_2016-03-28-11152 [redacted] 8_ .crash
/System/Library/PrivateFrameworks/SafariShared.Framework/versions/A/XPCServices /com.apple.Safari.SearchHelper.xpc/Contents/MacOS/com.apple.Safari.SearchHelper
March 28, 2016, 11:11:35 /Library/Logs/DiagnosticReports/securityd_2016-03-28-111135_[redacted].crash
/ usr/sbin/Securityd
March 28, 2016, 11:11:11 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SearchHelper_2016-03-28-11111 [redacted] 1_ .crash
March 28, 2016, 11:11:11 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2016-03-28-111111_ [redacted] .crash
March 28, 2016, 11:10:35 /Library/Logs/DiagnosticReports/securityd_2016-03-28-111035_[redacted].crash
March 28, 2016, 11:09:09 /Library/Logs/DiagnosticReports/securityd_2016-03-28-110909_[redacted].crash
March 28, 2016, 11:07:08 /Library/Logs/DiagnosticReports/securityd_2016-03-28-110708_[redacted].crash
Remove CleanMyMac.
http://macpaw.com/support/CleanMyMac/Knowledgebase/how-to-uninstall-CleanMyMac-3
Help upgrading RAM 8 GB.
OtherWorldComputing
http://eShop.MacSales.com/shop/Apple/memory/
Crucial
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Constant beach ball since upgrade to El Capitan
Hello
I use a middle of the retina 2014 MBP with 16 GB of ram and a 512 GB SSD, the machine would never cause me problems or failure until I updated to El Capitan.
Now I am constant beach balls gets when I use the machine, it is sometimes finder which crashes, or Safari, whenever the accident lasts 5-10 minutes until the BONE is still sensitive. I can switch between applications, but can't do anything with them, force quit does not work until after the accident.
I was hoping that I could go down with time machine, but my previous backups seem to have disappeared, so I only have the backups I've made since the update to El Capitan, so now my only options are to find the source of accidents or wipe my machine and do a clean install.
I hope someone can help me to get to the bottom of this issue. I tried to run in safe mode and everything works well, I tried to connect as a guest user but accidents still happen so it seems to be a problem with OS.
I ran EtreCheck and the results are below
EtreCheck version: 2.9.9 (260)
Report generated 2016-03-14 16:27:30
Download EtreCheck from https://etrecheck.com
Time 03:25
Performance: good
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Beachballing
MacBook Pro (retina, 13 inch, mid-2014)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro11, 1
1 3 GHz Intel Core i7 CPU: 2 strands
16 GB RAM not extensible
BANK 0/DIMM0
OK 8 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 8 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 72
Intel Iris
Color LCD 2560 x 1600
L206W 1680 x 1050 at 60 Hz
OS X El Capitan 10.11.4 (15E61b) - since the start time: 5 hours
APPLE SSD SM0512F Disk0: (500,28 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 499,05 (Go 395,62 free)
Storage of carrots: disk0s2 499.42 GB Online
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Verbatim Portable USB Drive 500,11 GB
EFI (disk2s1) < not mounted >: 210 MB
Backups Time Machine (disk2s2) Volumes/Time Machine backup: 499,76 (Go 93,44 free)
Apple Inc. IPhone.
Apple Inc. Thunderbolt_bus.
Thunderbolt of Apple Inc. to Gigabit Ethernet Adapter
Any where
/ Library/LaunchAgents/com. Oracle.mydesktophelper.plist
/ Library/LaunchDaemons/com. Oracle.mydesktopservice.plist
2 unknown files found. [Check files]
/Applications/transmit.app
com.panic.TransmitDisk.transmitdiskfs [no charge] (4.0.0 - 10.6 SDK - 2016-02-12) [Support]
/Applications/zoom.us.app
zoom.us.ZoomAudioDevice [no charge] (1.1 - SDK 10.8 - 2016-02-12) [Support]
/ Service.app incompatible software/Parallels
com.parallels.kext.prl_hid_hook [no charge] (6.0 11822.604190 - 2013-10-24) [Support]
com.parallels.kext.prl_hypervisor [no charge] (6.0 11822.604190 - 2013-10-24) [Support]
com.parallels.kext.prl_netbridge [no charge] (6.0 11822.604190 - 2013-10-24) [Support]
com.parallels.kext.prl_usb_connect [no charge] (6.0 11822.604190 - 2013-10-24) [Support]
com.parallels.kext.prl_vnic [no charge] (6.0 11822.604190 - 2013-10-24) [Support]
/ Library/Extensions
org.virtualbox.kext.VBoxDrv [no charge] (4.1.8 - 2016-03-09) [Support]
org.virtualbox.kext.VBoxNetAdp [no charge] (4.1.8 - 2016-03-09) [Support]
org.virtualbox.kext.VBoxNetFlt [no charge] (4.1.8 - 2016-03-09) [Support]
org.virtualbox.kext.VBoxUSB [no charge] (4.1.8 - 2016-03-09) [Support]
/ System/Library/Extensions
com [no charge]. Cycling74.driver.Soundflower (1.5.1 - 2016-03-09) [Support]
com.devguru.driver.SamsungComposite [no charge] (1.2.48 - 10.6 SDK - 2016-03-09) [Support]
com.Wacom.kext.wacomtablet [no charge] (6.3.6 - SDK 10.8 - 2016-03-09) [Support]
com.wdc.driver.1394HP [no charge] (1.0.9 - 2016-03-09) [Support]
com.wdc.driver.USBHP [no charge] (1.0.11 - 2016-03-09) [Support]
/System/Library/Extensions/ssuddrv.kext/contents/plugins
com.devguru.driver.SamsungACMControl [no charge] (1.2.48 - 10.6 SDK - 2012-05-18) [Support]
com.devguru.driver.SamsungACMData [no charge] (1.2.48 - 10.6 SDK - 2012-05-18) [Support]
com.devguru.driver.SamsungMTP [no charge] (1.2.48 - SDK 10.5 - 2012-05-18) [Support]
com.devguru.driver.SamsungSerial [no charge] (1.2.48 - 10.6 SDK - 2012-05-18) [Support]
VirtualBox: Path: / Library/StartupItems/VirtualBox
Startup items are obsolete in OS X Yosemite
[loaded] 6 tasks Apple
[loading] 156 tasks Apple
[operation] 75 tasks Apple
[loaded] 46 tasks Apple
[loading] 157 tasks Apple
[operation] 85 tasks Apple
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-02-26) [Support]
com.adobe.AdobeCreativeCloud.plist [no charge] (2016-02-26) [Support]
com.adobe.CS5ServiceManager.plist [no charge] (2011-02-01) [Support]
[operation] com.bjango.istatlocal.plist (2010-04-23) [Support]
[loading] com.cisco.anyconnect.gui.plist (2014-06-11) [Support]
com.kodak.BonjourAgent.plist [no charge] (2012-09-21) [Support]
com.McAfee.menulet.plist [no charge] (2013-09-30) [Support]
com.McAfee.reporter.plist [no charge] (2013-09-30) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-09-16) [Support]
[loading] com.oracle.mydesktophelper.plist (2013-08-22) [Support]
com.Wacom.wacomtablet.plist [no charge] (2013-07-01) [Support]
[loading] com.adobe.SwitchBoard.plist (2012-11-16) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2016-02-26) [Support]
[loading] com.adobe.agsservice.plist (2016-02-24) [Support]
[loading] com.adobe.fpsaud.plist (2016-03-07) [Support]
[operation] com.cisco.anyconnect.vpnagentd.plist (2014-06-11) [Support]
[loading] com.malwarebytes.MBAMHelperTool.plist (2016-03-10) [Support]
[operation] com.mcafee.agent.cma.plist (2014-10-10) [Support]
com.mcafee.ssm.Eupdate.plist [no charge] (2013-09-27) [Support]
com.mcafee.ssm.ScanFactory.plist [no charge] (2013-09-27) [Support]
com.mcafee.ssm.ScanManager.plist [no charge] (2013-09-27) [Support]
[operation] com.mcafee.virusscan.fmpd.plist (26-09-2013) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-09-16) [Support]
[loading] com.oracle.java.JavaUpdateHelper.plist (2014-08-11) [Support]
[operation] com.oracle.mydesktopservice.plist (2015-09-30) [Support]
[no charge] com.winzip.WinZip - Mac.plist (2012-01-16) [Support]
[no charge] com.adobe.AAM.Updater - 1.0.plist (2014-09-18) [Support]
[loading] com.adobe.ARM. [...]. plist (2014-11-18) [Support]
[loading] com.google.keystone.agent.plist (2016-03-03) [Support]
[operation] com.spotify.webhelper.plist (2016-02-29) [Support]
[loading] com.valvesoftware.steamclean.plist (2016-02-12) [Support]
Application of caffeine (/ Applications/Caffeine.app)
[ongoing] com.adiumX.adiumX.73952
[ongoing] com.etresoft.EtreCheck.119392
[ongoing] com.google.Chrome.37152
[ongoing] com.lightheadsw.caffeine.31712
[ongoing] com.mcafee.ssm.Eupdate
[ongoing] com.mcafee.ssm.ScanManager
[ongoing] com.mcafee.virusscan.ssm.ScanFactory
[loading] 421 tasks Apple
[operation] 192 tasks Apple
DirectorShockwave: 11.6.3r633 (2011-10-28) [Support]
WacomNetscape: 2.1.0 - 1 - SDK 10.8 (2013-07-01) [Support]
Default browser: 601 - SDK 10.11 (2016-03-09)
AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2014-03-25) [Support]
Flip4Mac WMV Plugin: 2.3.2.6 (2010-02-20) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2014-09-18) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-02-26) [Support]
AdobePDFViewerNPAPI: 10.1.10 (2014-05-15) [Support]
FlashPlayer - 10.6: 21.0.0.182 - SDK 10.6 (2016-03-11) [Support]
Silverlight: 5.1.20125.0 - SDK 10.6 (2016-02-12) [Support]
QuickTime Plugin: 7.7.3 (2016-03-09)
Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-11) [Support]
iPhotoPhotocast: 7.0 (2011-01-20)
SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]
AdobePDFViewer: 10.1.10 (2014-05-15) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2013-07-01) [Support]
JavaAppletPlugin: Java 8 update 25 (2016-02-12) check the version of
ZoomUsPlugIn: 3.5.33823.1130 - SDK 10.10 (2016-01-08) [Support]
Flash Player (2016-03-07) [Support]
Java (2016-02-12) [Support]
MacFUSE (2008-12-19) [Support]
WacomTablet (2016-02-12) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: NON - automatic backup disabled
Volumes to back up:
Macintosh HD: Disc size: 499,05 GB disc used: 103,43 GB
Destinations:
Time Machine [Local] backups
Total size: 499,76 GB
Total number of backups: 4
An older backup: 16/02/2016, 12:38
Last backup: 09 03, 2016, 00:27
Size of backup drive: adequate
Backup size GB 499,76 > (disc 103,43 GB X 3)
5% WindowServer
2% fontd
1% kernel_task
0% cma
0% AdobeUpdateDaemon
Top of page process of memory: ⓘ
1.28 GB Google Chrome Helper (12)
1.11 GB kernel_task
967 MB Adobe Photoshop CS6
442 MB softwareupdated
Mds_stores 426 MB
4.31 GB of free RAM
12,00 GB used RAM (5.47 GB being cached)
Used Swap 0 B
Eruption of /Library/Logs/DiagnosticReports/MyDesktopService_2016-03-14-103101_[redacted].c March 14, 2016, 10:31:01
/ Library/Application Support/Oracle / * / MyDesktopService
March 14, 2016, 10:30:55 test - passed
March 14, 2016, eruption of /Library/Logs/DiagnosticReports/MyDesktopService_2016-03-14-101903_[redacted].c 10:19:03
March 14, 2016, eruption of /Library/Logs/DiagnosticReports/MyDesktopService_2016-03-14-100032_[redacted].c 10:00:32
GET RID OF MACAFE!
IT does not work, it does not help it does not *!
all mac anti-virus is a detriment to the operating system at the moment, read the forums here and see other users having bad experiences with all THE of THEM.
-
Rotation with El Capitan beach ball?
Why do I get the rotation beach ball all the time since the upgrade to El Capitan?
Hello Mermen,
Thank you for using communities Support from Apple!
I understand that your Mac has some slowness after installing El Capitan. We know how frustrating situations like this can be, and we are here for you!
To begin troubleshooting this situation, I recommend reading over the suggested steps, located in the following article.
OS X El Capitan: If your Mac runs slowly
See you soon!
-
Can some help? My Mac continues to beach ball.
Here is my report of being: I copied details of Kernel Panic at the end of the report.
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-30 12:50:59
Download EtreCheck from https://etrecheck.com
Time 01:48
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
iMac (retina 5K, 27 inches, end of 2015)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac17, 1
1 3.2 GHz Intel Core i5 CPU: 4 strands
16 GB expandable RAM - [Instructions]
BANK 0/DIMM0
OK MHz 4 GB DDR3-1867
0/DIMM1 BANK
OK MHz 4 GB DDR3-1867
BANK 1/DIMM0
OK MHz 4 GB DDR3-1867
BANK 1/DIMM1
OK MHz 4 GB DDR3-1867
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n/ac
AMD Radeon R9 M390 - VRAM: 2048 MB
iMac 5120 x 2880
OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour
ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Delphine (disk2) /: 1.02 TB (839,49 GB free)
Storage of carrots: disk1s2 23.55 GB Online
Storage of carrots: disk0s2 999.35 GB Online
APPLE SSD AP0032H disk1: (24 GB) (Solid State - TRIM: Yes)
EFI (disk1s1) < not mounted >: 315 MB
Boot OS X (disk1s3) < not mounted >: 134 MB
Delphine (disk2) /: 1.02 TB (839,49 GB free)
Storage of carrots: disk1s2 23.55 GB Online
Storage of carrots: disk0s2 999.35 GB Online
Broadcom Corp. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Hub keyboard Apple, Inc.
Apple Inc. Apple Keyboard
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
[loaded] 7 tasks Apple
[loading] 163 tasks Apple
[operation] 68 tasks Apple
[loaded] 44 tasks Apple
[loading] 158 tasks Apple
[operation] 88 tasks Apple
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-01-14) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-07-11) [Support]
[loading] com.google.keystone.agent.plist (2016-07-11) [Support]
com.TeamViewer.TeamViewer.plist [no charge] (2016-06-22) [Support]
com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-06-22) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]
[loading] com.adobe.agsservice.plist (2016-01-14) [Support]
[loading] com.adobe.fpsaud.plist (04 / 04/2016) [Support]
[loading] com.cocoatech.pathfinder.SMFHelper.plist (2009-12-18) [Support]
[loading] com.google.keystone.daemon.plist (2016-07-11) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-05-09) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.skype.skypeinstaller.plist (2016-06-27) [Support]
[loading] com.teamviewer.Helper.plist (2016-05-02) [Support]
com.TeamViewer.teamviewer_service.plist [no charge] (2016-06-22) [Support]
[no charge] org.macports.apache2.plist [Support]
[loading] 407 tasks Apple
[operation] 183 tasks Apple
FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-05-09) [Support]
QuickTime Plugin: 7.7.3 (2016-07-20)
Flash Player: 21.0.0.213 - SDK 10.6 (2016-05-09) obsolete! Update
EPPEX plugin: 3.0.5.0 (2009-07-29) [Support]
Default browser: 601 - SDK 10.11 (2016-07-20)
Silverlight: 5.1.20125.0 - SDK 10.6 (2015-05-12) [Support]
JavaAppletPlugin: 15.0.1 - 10.11 (2011-11-13) check the version of the SDK
Flash Player (04 / 04/2016) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Delphine: Disc size: 1.02 TB disc: 182,51 GB
Destinations:
Time Machine [Local] backups
Total size: 0 B
Total number of backups: 52
An older backup: 25/11/11, 21:43
Last backup: 24/06/16 11:40
Backup disk size: too small
Save the size 0 B < (disc 182,51 GB X 3)
Panky Drive [Local]
Total size: 5,00 TB
Total number of backups: 6
An older backup: 20/07/16 13:00
Last backup: 30/07/16, 12:11
Size of backup drive: Excellent
Size of backup 5,00 TB > (disk size 1.02 TB X 3)
2% WindowServer
1% fontd
0% kernel_task
0% cloudpaird
Top of page process of memory: ⓘ
1.15 GB kernel_task
Mdworker (20) 393 MB
Mds_stores 344 MB
QuickLookSatellite 131 MB
Dock of 115 MB
11.00 GB of free RAM
4.50 GB used RAM (1.81 GB being cached)
Used Swap 0 B
July 30, 2016, 12:42:18 test - passed
July 20, 2016, 11:18 /Library/Logs/DiagnosticReports/Kernel_2016-07-20-111800_[redacted].panic [details]
Anonymous UUID: FCEC1DA4-15AF-5A6E-33B3-EA1114FA63A4
Sea 20 Jul 11:18 2016
Panic report *.
panic (the appellant 2 cpu 0xffffff7f91ea3cbc): "cannot allocate a ts/IOAcceleratorFamily-205.10/Kext2/IOAccelMemory.cpp:175 memory"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOAcceleratorFamily_kex ".
Backtrace (2 CPU), Frame: Return address
0xffffff9240f7b960: 0xffffff800fadab12
0xffffff9240f7b9e0: 0xffffff7f91ea3cbc
0xffffff9240f7ba10: 0xffffff7f91ed5495
0xffffff9240f7ba50: 0xffffff7f91ff76f6
0xffffff9240f7ba80: 0xffffff7f91ec730a
0xffffff9240f7bac0: 0xffffff7f91ea3f54
0xffffff9240f7bb00: 0xffffff7f91fdbbc3
0xffffff9240f7bb40: 0xffffff7f91fdbb54
0xffffff9240f7bb70: 0xffffff7f9201cec1
0xffffff9240f7bb90: 0xffffff7f9201cc04
0xffffff9240f7bbc0: 0xffffff7f9201ca9b
0xffffff9240f7bbe0: 0xffffff7f91eb70c9
0xffffff9240f7bc20: 0xffffff7f91ec73bf
0xffffff9240f7bc50: 0xffffff7f91eb8019
0xffffff9240f7bc70: 0xffffff7f92015ba2
0xffffff9240f7bc90: 0xffffff7f91eb7e46
0xffffff9240f7bcc0: 0xffffff7f91ec6e4a
0xffffff9240f7bd20: 0xffffff8010094de1
0xffffff9240f7bd70: 0xffffff80100dea89
0xffffff9240f7bde0: 0xffffff800fb97991
0xffffff9240f7be30: 0xffffff800fadf283
0xffffff9240f7be60: 0xffffff800fac28b8
0xffffff9240f7bea0: 0xffffff800fad2665
0xffffff9240f7bf10: 0xffffff800fbb8dca
0xffffff9240f7bfb0: 0xffffff800fbecc86
Extensions of core in backtrace:
com.apple.iokit.IOAcceleratorFamily2 (205.10) [949D9C27-0635-3EE4-B836-373871BC62 47]@0xffffff7f91ea3000-> 0xffffff7f91f0efff]
dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f9032c000 0xffffff
dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [172C2960-EDF5-382D-80A5-C13E97D74880] @0 xffffff7f90e23000
com.apple.driver.AppleIntelSKLGraphics (10.1.4) [2105CAB9-A7BE-3456-8422-F10D189D AF24]@0xffffff7f91fa9000-> 0xffffff7f9205ffff]
dependency: com.apple.iokit.IOSurface (108.2.1) [B5ADE17A-36A5-3231-B066-7242441F7638] @ ff7f90c91000 0xffff
dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f9032c000 0xffffff
dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [172C2960-EDF5-382D-80A5-C13E97D74880] @0 xffffff7f90e23000
dependency: com.apple.iokit.IOAcceleratorFamily2 (205.10) [949D9C27-0635-3EE4-B836-373871BC62 47]@0xffffff7f91ea3000
Corresponding to the current thread BSD process name: Google Chrome it
Mac OS version:
15F34
Kernel version:
15.5.0 Darwin kernel version: kills Apr 19 18:36:36 PDT 2016; root:XNU-3248.50.21~8/RELEASE_X86_64
Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6
Slide kernel: 0x000000000f800000
Text of core base: 0xffffff800fa00000
Text __HIB base: 0xffffff800f900000
Name of system model: iMac17, 1 (Mac-DB15BD556843C820)
Availability of the system in nanoseconds: 205101722132236
last load kext to 8343230264820: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f935ac000 size 368640)
Finally unloaded kext to 78707583128574: com.apple.iokit.IOUSBMassStorageDriver 1.0.0 (addr 0xffffff7f90847000 size 184320)
kexts responsible:
com Apple.filesystems.afpfs 11.0
com Apple.NKE.asp - tcp 8.0.0
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AppleHSBluetoothDriver 86
com.apple.driver.AudioAUUC 1.70
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.AGPM 110.22.0
com.apple.driver.X86PlatformShim 1.0.0
com Apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 274,9
com.apple.driver.AppleHDA 274,9
3.12.7 com.apple.driver.AppleGraphicsDevicePolicy
com Apple.Driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.5f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelSKLGraphics 10.1.4
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.4.2
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.1.4
com.apple.driver.AppleIntelPCHPMC 1.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.AMDRadeonX4000 1.4.2
com.apple.kext.AMD7000Controller 1.4.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
2.8.5 com.apple.iokit.IOAHCIBlockStorage
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com Apple.NKE.applicationfirewall 163
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleMultitouchDriver 304.12
com.apple.driver.AppleHIDTransport 5
com.apple.driver.IOBluetoothHIDDriver 4.4.5f3
com Apple.kext.Triggers 1.0
com.apple.driver.DspFuncLib 274,9
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 108.2.1
com.apple.driver.CoreCaptureResponder 1
3.12.8 com.apple.driver.AppleGraphicsControl
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.iokit.IOBluetoothFamily 4.4.5f3
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 274,9
com.apple.iokit.IOHDAFamily 274,9
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOAcceleratorFamily2 205,10
com.apple.kext.AMDSupport 1.4.2
3.12.8 com.apple.AppleGraphicsDeviceControl
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com Apple.Driver.USB.cdc 5.0.0
com.Apple.Driver.USB.Networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.CoreStorage 517.50.1
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com Apple.Driver.corecapture 1.0.4
com.apple.iokit.IONVMeFamily 1.2.0
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417,4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
System profile:
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
Bluetooth: Version 4.4.5f3 17904, 3 services, 27 aircraft, 1 incoming serial ports
Bus crush: iMac, Apple Inc., 28.1
Memory module: DIMM0/0 BANK, 4 GB DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
Memory module: DIMM0/1 BANK, 4 GB DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
USB device: USB 3.0 Bus
USB Device: USB Bluetooth host controller
USB device: FaceTime HD camera (built-in)
Serial ATA Device: APPLE HDD, 1 TB ST1000DM003
Model: iMac17, 1, IM171.0105.B08 of BootROM, 4 processors, Intel Core i5 3.2 GHz, 8 GB, MSC 2.33f10
Network service: Wi - Fi, AirPort, en1
Graphics card: AMD Radeon R9 M390, AMD Radeon R9 M390, PCIe, 2048 MB
You have installed malware/scamware. Start by getting rid of CleanMyMac
-
Slow down the Sierra, grief beach ball
Initially, after the download of the Sierra, all was great. Now, the day and a half later, performance has significantly slowed down and a lot of rotation beach balls advance a little.
Ways to help make a slow Mac faster
- 17 reasons why your Mac runs slower than expected
- Slow performance of Mac? This Article addresses!
- Difficulty of slow start in OS X | MacFixIt - CNET Reviews
- How to fix the slow down time and start. | MacTip.net
- 6 easy tips to speed up OS X Yosemite on your Mac.
- OS X El Capitan - if your Mac runs slowly
- Visit The FAQ XLab and read the FAQS on performance
Avoid using any third-party cleaning software. Usually, this software does more harm than good. You don't need it. All computers become slower over time even in normal conditions of use. Experienced users erasing the hard drive and do a clean install from scratch, from time to time; or every time that the installation of a major update of the OS. Do means if you must maintain regular and several backups.
Add more RAM or reduce the number of simultaneously executed from applications and utilities. Delete unnecessary anti-malware software and any software that promises to clean your Mac. Look for the runaway process: Runaway applications can shorten the battery life, affect performance and increase the heat and fan activity. Also, visit The FAQ XLab and read the FAQ on the treatment with The Spinning Beach Ball of Death.
The ultimate solution
Back up everything, wipe the drive, reinstall OS X and restore your data from backup. Reinstall the third-party software of original/zero media.
-
About a week and a half, it started running very slowly with the spinning beach balls popping up all the time. This reminds me of how when I have too many tabs of the browser as in the past, but now, even with browsers had closed, open Word or Skype is really slow. (I'm sorry for any confusing formulation; I'm not very computer customer connected, unfortunately!)
Some of the things I've tried so far and EtreCheck below):
-safe mode
-detection of hardware problems (control + D)
-reset the PRAM
-using the utility disc for repair/first care; also check
-wipe the hard drive and reinstalling original OS X Lion (was still slow with beach balls; I tried to install OS X El Capitan to see if that would help, but installation could not finish)
-wipe the hard drive and restarting from a backup previous (one month before the problems started)
EtreCheck version: 3.0.3 (307)
Report generated 2016-09-11 17:51:16
Download https://etrecheck.com EtreCheck
Duration 34: 39
Performance: poor
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Problem: Beachballing
Description:
also very slow in general
Hardware information: ⓘ
MacBook Pro (13-inch, mid-2012)
[Technical details] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 1054
Video information: ⓘ
Graphics Intel HD 4000
Color LCD 1280 x 800
System software: ⓘ
OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour
Disk information: ⓘ
TOSHIBA MK5065GSXF disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 499,25 go-go (349,39 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
HL-DT-ST DVD - RW GS31N)
USB information: ⓘ
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Information crush: ⓘ
Apple Inc. Thunderbolt_bus.
Goalkeeper: ⓘ
Mac App Store and identified developers
Launch system officers: ⓘ
[loaded] 6 tasks Apple
[loading] 164 tasks Apple
[operation] 68 tasks Apple
Demons of launch system: ⓘ
[loaded] 43 tasks Apple
[loading] 161 tasks Apple
[operation] 85 tasks Apple
Launch officers: ⓘ
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
Launch of the demons: ⓘ
[loading] com.adobe.fpsaud.plist (2016-06-29)
[loading] com.google.Keystone.daemon.plist (2016-09-11) [Support] [loading] com Microsoft.Office.Licensing.Helper.plist (2011-03-10) [Support] Launch User Agents: ⓘ
[loading] com.valvesoftware.SteamClean.plist (2016-05-14) [Support] Internet Plug-ins: ⓘ
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-22) [Support] QuickTime Plugin: 7.7.3 (2016-04-05) Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-22) [Support] Default browser: 601 - SDK 10.11 (2016-04-05) o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-21) [Support] SharePointBrowserPlugin: 14.2.4 - SDK 10.6 (2012-10-03) [Support] googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-12) [Support] Silverlight: 5.1.10411.0 - SDK 10.6 (2014-03-29) [Support] The internet user Plug-ins: ⓘ
Web of Google Earth plugin: unknown (2013-01-24) The Safari Extensions: ⓘ
AdBlock - BetaFish, Inc. - https://getadblock.com (2015-10-14) 3rd party preference panes: ⓘ
Flash Player (2016-06-29) [Support] Time Machine: ⓘ
Mobile backups: WE Automatic backup: YES Volumes to back up: Macintosh HD: Disc size: 499,25 GB disc used: 149,86 GB Destinations: X. backup [Local] Total size: 999,86 GB Total number of backups: 7 An older backup: 05/01/16 17:26 Last backup: 28/08/16 23:43 Size of backup drive: adequate Backup size 999,86 GB > (disc 149,86 GB X 3) Top of page process CPU: ⓘ
11% Firefox 4% kernel_task 3% hidd 2% sandboxd 2% WindowServer Top of the process of memory: ⓘ
1.00 GB Firefox 457 MB kernel_task 291 MB mdworker (15) 143 MB mds_stores 90 MB Microsoft Word Information about virtual memory: ⓘ
36 MB Free RAM 3.96 GB Used RAM (657 MB cache) 0 B Swap used Diagnostic information: ⓘ
Sep 11, 2016, 16:37:21 Self test - passed Sep 11, 2016, 09:20:57 ~/Library/logs/DiagnosticReports/suggestd_2016-09-11-092057_[redacted]. Crash /System/Library/PrivateFrameworks/CoreSuggestions.Framework/versions/A/support/s uggestd
Thank you in advance for your answers - I'm just at a loss for what could be the real problem!
You Mbps HARD drive is suspect. Start the recovery (COMMAND-R) partition and select in menu 4 disk utility. Run disk utility > first aid > repair.
Unrelated, but your battery has seen a lot of use. I suggest to replace.
Ciao.
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How can I stop the beach balling on my mac
Hard drive of my iMac seems if install in a rhythmic pattern of activity that comes with beach ball and applications get hung. Even typing can cause the beach balling. Help, please. I copied my recent EtreCheck thanks for all the ideas, it has been very frustrating to try to remedy.
EtreCheck version: 3.0.3 (307)
Report generated 2016-08-31 02:13:30
Download EtreCheck from https://etrecheck.com
Time 05:02
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
iMac (27-inch, late 2009)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac11, 1
1 2.66 GHz Intel Core i5 processor: 4 strands
16 GB expandable RAM - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1067 MHz
0/DIMM1 BANK
OK 4 GB DDR3 1067 MHz
BANK 1/DIMM1
OK 4 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour
WDC WD2003FZEX-00Z4SA0 disk0: (2 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 2.00 TB (695,90 GB free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
OPTIARC DVD RW AD - 5680H)
Fujitsu ScanSnap S1500
Hub keyboard Apple, Inc.
Apple Inc. Apple Keyboard
Card reader Apple
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Elgato EyeTV HD
Apple Inc. IPhone.
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Mac App Store and identified developers
/ Library/Extensions
com [no charge]. AndreaElectronics.driver.AndreaUSBAudioPlugin (2.1.0 - SDK 10.10 - 2016-08-25) [Support]
/ System/Library/Extensions
com.elgato.driver.DontMatchAfaTech [no charge] (1.1 - 2016-08-25) [Support]
com.elgato.driver.DontMatchCinergy450 [no charge] (1.1 - 2016-08-25) [Support]
com.elgato.driver.DontMatchCinergyXS [no charge] (1.1 - 2016-08-25) [Support]
com.elgato.driver.DontMatchEmpia [no charge] (1.1 - 2016-08-25) [Support]
com.elgato.driver.DontMatchVoyager [no charge] (1.1 - 2016-08-25) [Support]
com.globalstar.iokit.SPOTDriverExtension [no charge] (1.1 - 2016-08-25) [Support]
[no charge] 8 tasks of Apple
tasks of Apple 155 [loading]
Apple tasks 75 [performance]
[no charge] 46 Apple jobs
[loading] 153 jobs Apple
tasks of Apple 92 [performance]
[loaded] com.adobe.AAM.Updater - 1.0.plist (2013-05-14) [Support]
[cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-20) [Support]
com.Carbonite.launchd.carbonitealerts.plist [loading] (2008-09-24) [Support]
[running] com.Carbonite.launchd.carbonitestatus.plist (2009-09-28) [Support]
com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [running] (2015-08-27) [Support]
[loading] com.google.keystone.agent.plist (2016-07-20) [Support]
[no charge] com. AndreaElectronics.kext.AndreaUSBAudioPlugin.plist (2014-11-18) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-20) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-20) [Support]
[loading] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loading] com.apple.aelwriter.plist (2011-08-30)
[loaded] com.Carbonite.launchd.carbonitedaemon.plist (2008-07-20) [Support]
com.elgato.EyeConnect.plist [running] (2014-02-11) [Support]
[loading] com.google.keystone.daemon.plist (2016-07-20) [Support]
[loading] com.malwarebytes.HelperTool.plist (2016-08-19) [Support]
[loading] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2013-01-17) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2016-07-09) [Support]
com.proxify.proxySettingsDaemon.plist [running] (2015-02-06) [Support]
com.Proxify.Updater.plist [running] (2015-02-06) [Support]
com.surteesstudios.hddfancontroldaemon.plist [running] (2014-06-03) [Support]
[cannot] com.adobe.ARM. [...]. plist (2013-05-02) [Support]
com.Amazon.music.plist [running] (2014-12-15) [Support]
[loading] com.apple.SafariBookmarksSyncer.plist (2009-06-15) [Support]
[loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-03-13) [Support]
com.Proxify.plist [running] (2015-02-06) [Support]
HDD Fan Control Monitor Application (/ Applications/HDD Fan Control Monitor.app)
Dropbox application (/ Applications/Dropbox.app)
EyeTV Helper Application (/ Library/Application Support/EyeTV/EyeTV Helper.app)
ScanSnap Manager Application (/ Applications/ScanSnap/ScanSnap Manager.app)
ScanSnap Manager Evernote edition Application (/ Applications/ScanSnap Evernote Edition/ScanSnap Manager Evernote Edition.app)
Request for EvernoteHelper (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
Web of Google Earth plugin: 7.1 (2016-08-19) [Support]
Default browser: 601 - SDK 10.11 (2016-08-07)
Flip4Mac WMV Plugin: 2.4.4.2 (2012-06-06) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-08-29) [Support]
LogMeIn: 1.0.961 - SDK 10.7 (2013-10-25) [Support]
Silverlight: 5.1.40416.0 - SDK 10.6 (2015-05-19) [Support]
QuickTime Plugin: 7.7.3 (2016-08-07)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-29) [Support]
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
iPhotoPhotocast: 7.0 (2011-08-09)
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]
GarminGpsControl: 4.0.1.0 Release - SDK 10.6 (2012-01-06) [Support]
LogMeInSafari32: 1.0.961 - SDK 10.7 (2013-10-25) [Support]
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-21) [Support]
WebEx: 1.0 (2009-03-16) [Support]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Web of Google Earth plugin: 7.1 (2013-10-07) [Support]
RealPlayer Plugin: Unknown (2009-09-08) [Support]
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-21)
EverNote Web Clipper - Evernote Corp. - http://evernote.com (2015-08-19)
AndreaAudio (2014-11-18) [Support]
Carbonite (2012-08-30) [Support]
Flash Player (2016-06-28) [Support]
Flip4Mac WMV (2012-05-15) [Support]
Fan HDD control (2014-09-08) [Support]
MacFUSE (2010-10-12) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 2.00 TB disk used: 1.30 TB
Destinations:
[Network] data
Total size: TB 3.00
Total number of backups: 97
An older backup: 27/03/15, 12:34
Last backup: 31/08/16, 12:09 AM
Backup disk size: too small
Backup TB 3.00 size < (disk used TB 1,30 X 3)
100% photolibraryd
49% EyeTV
31% Elgato H.264 Decoder
Photos of 5%
3% kernel_task
Top of page process of memory: ⓘ
894 MB kernel_task
Photos of 393 MB
Safari of 295 MB
Dropbox 213 MB
Soagent 164 MB
1.98 GB of free RAM
2 pm used GB RAM (8.24 GB being cached)
Used Swap 0 B
August 31, 2016, 02:10:03 /Library/Logs/DiagnosticReports/updater_2016-08-31-021003_[redacted].crash
/ Library/Application Support/bookmarklet/updater
August 31, 2016, 01:56:03 self-test - spent
August 31, 2016, 01:21:01 /Library/Logs/DiagnosticReports/updater_2016-08-31-012101_[redacted].crash
August 31, 2016, 12:55:53 AM /Library/Logs/DiagnosticReports/updater_2016-08-31-005553_[redacted].crash
August 30, 2016, 22:53:22 /Library/Logs/DiagnosticReports/updater_2016-08-30-225322_[redacted].crash
August 30, 2016, 21:23:13 /Library/Logs/DiagnosticReports/updater_2016-08-30-212313_[redacted].crash
August 30, 2016, 20:47:57 /Library/Logs/DiagnosticReports/updater_2016-08-30-204757_[redacted].crash
August 30, 2016, 19:52:52 /Library/Logs/DiagnosticReports/updater_2016-08-30-195252_[redacted].crash
August 30, 2016, 16:52:45 /Library/Logs/DiagnosticReports/updater_2016-08-30-165245_[redacted].crash
August 30, 2016, 16:52:40 /Library/Logs/DiagnosticReports/updater_2016-08-30-165240_[redacted].crash
August 30, 2016, 15:32:16 /Library/Logs/DiagnosticReports/updater_2016-08-30-153216_[redacted].crash
August 30, 2016, 12:17:01 /Library/Logs/DiagnosticReports/updater_2016-08-30-121701_[redacted].crash
August 30, 2016, 09:31:34 /Library/Logs/DiagnosticReports/updater_2016-08-30-093134_[redacted].crash
August 30, 2016, 06:21:30 /Library/Logs/DiagnosticReports/updater_2016-08-30-062130_[redacted].crash
August 29, 2016, 19:49:22 /Library/Logs/DiagnosticReports/updater_2016-08-29-194922_[redacted].crash
August 29, 2016, 18:54:17 /Library/Logs/DiagnosticReports/updater_2016-08-29-185417_[redacted].crash
August 29, 2016, 13:21:41 /Library/Logs/DiagnosticReports/updater_2016-08-29-132141_[redacted].crash
August 29, 2016, 12:27:18 ~/Library/Logs/DiagnosticReports/SpotlightNetHelper_2016-08-29-122718_[redacted] .crash
/System/Library/PrivateFrameworks/ParsecUI.Framework/versions/A/support/Spotlig htNetHelper.app/Contents/MacOS/SpotlightNetHelper
August 29, 2016, 11:36:28 /Library/Logs/DiagnosticReports/updater_2016-08-29-113628_[redacted].crash
August 29, 2016, 10:21:22 /Library/Logs/DiagnosticReports/updater_2016-08-29-102122_[redacted].crash
August 29, 2016, 06:21:17 /Library/Logs/DiagnosticReports/updater_2016-08-29-062117_[redacted].crash
August 29, 2016, 12:31:45 AM /Library/Logs/DiagnosticReports/updater_2016-08-29-003145_[redacted].crash
August 28, 2016, 03:43:15 ~/Library/Logs/DiagnosticReports/Proxify_2016-08-28-034315_[redacted].crash
com.proxify.Proxify - /Applications/Proxify.app/Contents/MacOS/Proxify
You run the application Photos?
-
Beach ball of death as well as by the slow performance of spinning glaciers
Hi people,
I have been enduring the beach ball of death from a spinning some time now in the calculation of my daily life and I just can't take longer, as long as it happens little matter what I do on the Mac, and performance are slowed by the glaciers.
It happens all the time.
I ran several ladies of virus, including clams and none of them came with something.
The problem came slowly over a long period of time. Now, however, the beach ball takes over whenever I'm on Mac to the point that I have to force quit, and then restart just to get anything done, and even then, it is not long until the ball is back and performance slows down again.
Thank you in advance for any help you can provide.
Please let me know if you need more information than that on my computer:
Model name: iMac Model identifier: iMac12, 1 Processor name: Intel Core i5 Processor speed: 2.5 GHz Number of processors: 1 Total number of cores: 4 L2 Cache (by heart): 256 KB L3 Cache Memory: 6 MB Memory: 4 GB Boot ROM version: IM121.0047.B23 Version of the SCM (System): 1.71f22 With gratitude,
AK
Please post a report of EtreCheckof your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.
If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.
It is very possible that your problem much worse by installing antivirus on your computer applications. AV apps for Mac are useless, there is no virus for OS X. Most tend to create more problems than they solve so look for developers instructions to uninstall (s) installed and uninstall them. Run the EtreCheck report after it has been uninstalled. OS X needs no antivirus, cleanup or ANY third party maintenance apps. If left alone and simply updated OS X will run well for most users for years!
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Ok Internet speeds (75/73) but with any browser-help beach ball!
I just upgraded to el Capitan in an attempt to solve this problem, but nothing helped.
I have FIOS and test my speed up/download on my desk, they are about 80/80. But when I use internet (Safari or Firefox) I STILL have the beach balls and a long latency time. I tried to use ethernet and WiFi connections and the same question. MacBook Pro my husband (WiFi) and our iPhones are MUCH faster, even if far from the router. My computer is directly connected to the router and located next to it.
I brought it Genius Bar yesterday and all tests came out fine. I sometimes too many shifts with other programs, but the major problem is the Internet. Any advice would be great!
Thank you.
iMac late 2013
El Captain 10.11.6
All up-to-date browsers
2.9 GHz processor
8 MB OF RAM
629 GB/1 TB HD in use
If you could run a report EtreCheck and post it here maybe something indicates in the report.
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My old macbook pro is slow with a lot of the beach ball. Ive checked using Etrecheck. Here is their report if anyone can suggest my best course of action.
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-06 13:18:02
Download https://etrecheck.com EtreCheck
Time 05:55
Performance: average
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Beachballing
Hardware information:
MacBook Pro (15-inch, mid 2010)
[Technical details] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro6, 2
1 2.4 GHz Intel Core i5 processor: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 779
Information on this video:
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1680 x 1050
System software:
OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour
Disc information:
ST9500325ASG disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 498,88 (Go 274,92 free)
Storage of carrots: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898)
USB information:
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Card reader Apple
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM2070 hub.
Apple Inc. Bluetooth USB host controller.
Guardian:
Mac App Store and identified developers
Unknown files:
~/Library/LaunchAgents/com.vndv.tagfolders.tagprompter.plist
osascript/Users/Duffy/Library/Application Support / files/Tag Prompter.app/Contents/Resources/ Tag
Scripts/TagPrompterScript.scpt
A unknown file found. [Check files]
Kernel extensions:
/ System/Library/Extensions
au.com.maxon.driver.MaxonFamily [no charge] (1.0 - 2016-06-05) [Support]
com [no charge]. Seagate.driver.PowSecDriver (4.4.10 - 2016-06-05) [Support]
com [no charge]. ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.3.1 - 2016-06-05) [Support]
com [no charge]. ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.3.1 - 2016-06-05) [not loaded] com.microsoft.driver.MicrosoftMouse (8.0 - 2016-06-05) [Support]
com.option.driver.Option72 [no charge] (2.17.0 - 2016-06-05) [Support]
com.option.driver.OptionMSD [no charge] (1.21.0 - 2016-06-05) [Support]
com.Realtek.driver.rtl8187 [no charge] (1.4.5 - 2016-06-05) [Support]
com.seagate.driver.PowSecDriverCore [no charge] (5.2.6 (26913) - 10.4 SDK - 2016-06-05) [[no charge] com.sierrawireless.driver.SierraDIPSupport (1.0.0.2 - 2016-06-05) [Support]]
com.sierrawireless.driver.SierraDevSupport [no charge] (1.0.7 - 2016-06-05) [Support]
com.sierrawireless.driver.SierraFSRSupport [no charge] (1.0.1 - 2016-06-05) [Support]
com.sierrawireless.driver.SierraHSRSupport [no charge] (2.1.1.4 - 2016-06-05) [Support]
com.sierrawireless.driver.SierraIPDirect [no charge] (1.1.1 - 2016-06-05) [Support]
com.Wacom.kext.wacomtablet [no charge] (Tablet Wacom 6.3.7 - 3 - SDK 10.8 - 2016-06-05) [/System/Library/Extensions/Maxon.kext/Contents/PlugIns
au.com.maxon.driver.MSM6280Panther [no charge] (1.0 - 2010-04-10) [Support]
au.com.maxon.driver.MSM6280Universal [no charge] (1.0 - 2010-04-10) [Support]
/System/Library/Extensions/MicrosoftMouse.kext/contents/plugins
com.microsoft.driver.MicrosoftMouseBluetooth [no charge] (8.0 - 2010-07-18) [Support]
com.microsoft.driver.MicrosoftMouseUSB [no charge] (8.0 - 2010-07-18) [Support]
/ System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns
com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.6 (26913) - 10.4 SDK - 2014 - 10-[Support])
com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.6 (26913) - SDK 10.5 - 2014 - 10-[Support])
com.seagate.driver.SeagateDriveIcons [no charge] (5.2.6 (26913) - 10.4 SDK - 2014-10-07) [System launch Agents:]
[loaded] 7 tasks Apple
[loading] 167 tasks Apple
[operation] 64 tasks Apple
Demons of launch system:
[operation] com.seagate.TBDecorator.plist (2013-10-12) [Support]
[loaded] 45 tasks Apple
[loading] 161 tasks Apple
[operation] 85 tasks Apple
Launch of Agents:
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-05) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-11) [Support]
[operation] com.adobe.AdobeCreativeCloud.plist (2015-07-29) [Support]
[loading] com.google.keystone.agent.plist (2016-03-11) [Support]
com.oracle.java.Java - Updater.plist [no charge] [Support]
[operation] com.wacom.wacomtablet.plist (2013-10-12) [Support]
Launch the demons:
[loading] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2015-09-25) [Support]
[loading] com.adobe.agsservice.plist (2015-09-25) [Support]
[loading] com.adobe.fpsaud.plist (2016-05-10) [Support]
[loading] com.adobe.versioncueCS3.plist (2014-02-25) [Support]
[loading] com.google.keystone.daemon.plist (2016-03-11) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
com.oracle.java.Helper - Tool.plist [no charge] [Support]
[loading] com.sierrawireless.SWoCTool.plist (2011-11-04) [Support]
[loading] jp.co.canon.MasterInstaller.plist (2015-05-08) [Support]
User Agents to launch:
[loading] com.adobe.AAM.Updater - 1.0.plist (2015-06-16) [Support]
[loading] com.adobe.ARM. [...]. plist (2009-11-30) [Support]
[failure] com.adobe.ARM. [...]. plist (2011-07-29) [Support]
[loading] com.divx.agent.postinstall.plist (2012-07-13) [Support]
[loading] com.vndv.tagfolders.tagprompter.plist (2010-07-10) [Support]
jp.co.canon.Inkjet_Extended_Survey_Agent.plist [no charge] (2015-05-08) [Support]
User Login items:
MicrosoftMouseHelper Application (/ library/PreferencePanes/Microsoft Mouse.prefPane/Contents/)
Resources/MicrosoftMouseHelper.app)
AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat 8 Professional / Adobe Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox application (/ Applications/Dropbox.app)
Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.Contents/Helpers/AdobeResourceSynchronizer.app)
CNQL1208_ButtonManager Application hidden (/Library/CFMSupport/CNQL1208_ButtonManager.Other Apps):
[operation] com.adobe.acc.AdobeDesktopService.123232.836E8B5D-E858-42E5-8697-D6A881EA5C22
[ongoing] com.Adobe.accmac.95392
[ongoing] com.etresoft.EtreCheck.181152
[ongoing] com.getdropbox.dropbox.147872
[ongoing] com.Intego.virusbarrierexpress.agent
[ongoing] com.Microsoft.microsoftmousehelper.124512
[ongoing] com.wacom.TabletDriver.144032
[ongoing] com.wacom.WacomTouchDriver.124192
[ongoing] jp.co.canon.scanner.CNQL2410_ButtonManager.121312
[loading] 417 tasks Apple
[operation] 170 tasks Apple
Internet Plug-ins:
AdobePDFViewerNPAPI: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-05) [Support]
EPPEX plugin: 10.0 (17-09-2014) [Support]
AdobePDFViewer: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]
iPhotoPhotocast: 7.0 (2010-05-11)
QuickTime Plugin: 7.7.3 (2016-06-05)
FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-05) [Support]
NP_2020Player_IKEA: 5.0.94.1 - SDK 10.6 (2012-09-28) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-09-25) [Support]
GarminGpsControl: output 2.9.3.0 (2010-10-29) [Support]
DivXBrowserPlugin: 2.2 (2012-06-07) [Support]
OVSHelper: 1.1 (2012-06-07) [Support]
Silverlight: 4.0.60531.0 (2011-10-30) [Support]
Web of Google Earth plugin: 5.1 (2009-11-12) [Support]
Default browser: 601 - SDK 10.11 (2016-06-05)
Flip4Mac WMV Plugin: 2.4.4.2 (2012-07-13) [Support]
SharePointBrowserPlugin: 14.5.6 - SDK 10.6 (2015-10-10) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2013-10-12) [Support]
NP_2020Player_WEB: 5.0.7.0 (2011-04-03) [Support]
WacomNetscape: 2.1.0 - 1 - SDK 10.8 (2013-11-22) [Support]
The internet user Plug-ins:
Unity Web Player: UnityPlayer version 2.6.1f3 (2014-03-15) [Support]
RealPlayer Plugin: unknown
Unity Player: UnityPlayer version 1.6.0 (2007-02-11) [Support]
Safari extensions:
1 - ClickWeather - TWCi - http://www.weather.com/ (2012-06-03)
Better Facebook - Matt Kruse - http://BetterFacebook.net (2012-06-03)
PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-06)
SlickSavings - tap, Inc. (2015-04-09)
DivX Plus Web Player HTML5 < video > - © 2000-2011 DivX, LLC. - http://divx.com (2012-07-13)
CLEA. Nr Videos - Internet Cleaner A - http://clea.nr/ (2015-09-25)
Translate - SideTree.com - Mac Apps and the Web - http://SideTree.com/extensions.html#Translate
(2014-07-21)
AdBlock - Michael Gundlach - https://getadblock.com (2015-09-15)
3rd party preference panes:
Adobe Version Cue CS3 (2014-02-25) [Support]
RCDefaultApp (2006-11-27)
DivX (2012-06-07) [Support]
Flash Player (2016-05-10) [Support]
Flip4Mac WMV (2012-05-16) [Support]
Microsoft mouse (2011-07-30) [Support]
Seagate for Mac OSX dashboard (2014-09-12) [Support]
Time Machine:
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 498,88 GB disc used: 223,95 GB
Destinations:
Duffy photos & website [Local]
Total size: TB 3.00
Total number of backups: 32
An older backup: 10/10/2014, 19:02
Last backup: 25/01/2016, 20:57
Size of backup drive: Excellent
Size of backup 3.00 TB > (disk size 498,88 GB X 3)
Portable Duffy - drive FreeAgent GoFlex [Local]
Total size: 999,86 GB
Total number of backups: 21
An older backup: 10/08/2014, 16:00
Last backup: 07 11, 2015, 12:47 AM
Size of backup drive: adequate
Backup size 999,86 GB > (disc 223,95 GB X 3)
Duffys MacBook Pro backup two [Local]
Total size: 1.00 TB
Total number of backups: 2
An older backup: 10/10/2014, 01:10
Last backup: 02 19, 2015, 16:59
Size of backup drive: adequate
Backup size 1.00 TB > (disc 223,95 GB X 3)
Top of page process of CPU:
36% mdworker (3)
4% WindowServer
4% kernel_task
0% adobe CEF Helper (3)
0% fontd
Top of the process of memory:
Kernel_task 484 MB
Dropbox 143 MB
139 MB Adobe CEF Helper (3)
Pier 90 MB
90 MB WindowServer
Virtual memory information:
718 MB of free RAM
3.30 GB used RAM (1.39 GB being cached)
Used Swap 0 B
Diagnostic information:
6 June 2016, 13:07:18 test - passed
June 6, 2016, 10:58:42 ~/Library/Logs/DiagnosticReports/
storedownloadd_2016-06-06-105842_ .crash [deleted]
/System/Library/PrivateFrameworks/CommerceKit.Framework/versions/A/resources/Sto redownloadd
June 5, 2016, 23:00:46 / Library/Logs/DiagnosticReports /.
WacomTabletDriver_2016-06-05-230046_ .crash [deleted]
/ Library/Application Support/Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver
June 5, 2016, 22:38:17 / Library/Logs/DiagnosticReports /.
AdobeCrashDaemon_2016-06-05-223817_ .crash [deleted]
/ Applications/utilities/Adobe Creative Cloud / * / Core Sync.app/Contents/Frameworks/
AdobeCrashReporter.framework/Versions/A/AdobeCrashDaemon.app/Contents/MacOS/
AdobeCrashDaemon
June 5, 2016, 19:45:43 ~/Library/Logs/DiagnosticReports/
EtreCheck_2016-06-05-194543_ .crash [deleted]
/Users/user/downloads/EtreCheck.app/Contents/MacOS/EtreCheck
Delete
Intego antivirus.
Mouse Microsoft (not responsible in any case)
All extensions/plugins that you do not use.
Restart Etrecheck.
-
My cursor is unresponsive and sometimes beach balls.
My cursor stops responding. It is not Frost simply does not work and I can't scroll. Also, sometimes I get a beachball. Here is my information. I have a lot of Red!
EtreCheck version: 2.7.7 (237)
Report generated 2016-01-24 15:49:52
Download EtreCheck from http://etrecheck.com
Time 03:00
Performance: good
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Another problem
Description:
Cursor not responding, beach balls. Must restart.
iMac (21.5 inch, mid-2010)
[Data sheet] - [User Guide] - [Warranty & Service]
iMac - model: iMac11, 2
1 3.06 GHz Intel Core i3 processor: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
Vacuum
BANK 1/DIMM0
Vacuum
0/DIMM1 BANK
OK 2 GB DDR3 1333 MHz
BANK 1/DIMM1
OK 2 GB DDR3 1333 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 4670 - VRAM: 256 MB
iMac, 1920 x 1080
OS X El Capitan 10.11.2 15 c (50) - since startup time: less than an hour
WDC WD5000AAKS-40V6A0 disk0: (500,11 GB) (rotation)
EFI (disk0s1)
: 210 MB Macintosh HD (disk0s2) /: 499,25 go-go (436,87 free)
HD (disk0s3)
[recovery] recovery: 650 MB HL-DT-STDVDRW GA32N)
Scope of Mitsumi Electric Hub in Apple USB keyboard
Mitsumi Electric Apple Extended USB Keyboard
HP Photosmart C4100 series
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Card reader Apple
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
OEM OEM ATA Device 00 400mbit - 400mbit max
EFI (disk1s1)
: 210 MB PARSONSBU HD (disk1s2) Volumes/PARSONSBU HD: 499,76 go-go (324,34 free)
Mac App Store and identified developers
/Users/christinaeparsons/library/LaunchA...plist
A unknown file found. [Check files]
/ System/Library/Extensions
com.Cisco.NKE.IPSec [no charge] (2.0.1) [Support]
[no charge] com.symantec.kext.ips (1.3.1f6) [Support]
CiscoVPN: Path: / System/Library/StartupItems/CiscoVPN
Startup items are obsolete in OS X Yosemite
[loading] com.adobe.CS4ServiceManager.plist [Support]
[loading] com.adobe.fpsaud.plist [Support]
[loading] com.malwarebytes.MBAMHelperTool.plist [Support]
[operation] com.iyogi.MsgAndPatchUpdater.plist [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
iTunesHelper hidden UNKNOWN (missing value)
HP Application of Proxy classic IO (IO Proxy.app /Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP classic)
Nikon Message Center 2 launch application (/ Applications/Nikon/Nikon Message Center 2 software / Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
HP Scheduler application (/ Library/Application Support/Hewlett Packard/Software Update/HP Scheduler.app)
HP product search request (/ Library/Application Support/Hewlett-Packard/Customer Participation/HP product Research.app)
[ongoing] com.Apple.XPC.launchd.oneshot.0x10000002.EtreCheck
[ongoing] com.HP.productresearch.90912
[operation] com.hp.scanModule.88352.A63BD67B-A542-4778-9E91-2E7755C63903
[ongoing] JP.co.Canon.cijscannerregister.91232
JavaAppletPlugin: Version: 15.0.1 - 10.7 to check the version of the SDK
FlashPlayer - 10.6: Version: 20.0.0.286 - SDK 10.6 [Support]
Default browser: Version: 601 - SDK 10.11
QuickTime Plugin: Version: 7.7.3
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.5 [Support]
AdobePDFViewer: Version: 9.0.0 [Support]
Flash Player: Version: 20.0.0.286 - SDK 10.6 [Support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - 10.7 SDK
PIN button
Flash Player [Support]
MenuMeters [Support]
Skip system files: No.
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 499,25 GB disc used: 62.37 GB
Destinations:
PARSONSBU HD [Local]
Total size: 499,76 GB
Total number of backups: 126
An older backup: 16/03/14 23:17
Last backup: 24/01/16, 14:48
Size of backup drive: adequate
Backup size GB 499,76 > (disc 62,37 GB X 3)
3% com.apple.WebKit.WebContent (9)
2% WindowServer
kernel_task 2%
2% safari
1% backupd
Top of page process of memory: ⓘ
1.70 GB com.apple.WebKit.WebContent (9)
467 MB kernel_task
Mdworker (17) 254 MB
Safari 102 MB
Mds_stores 82 MB
57 MB free RAM
3,94 GB used RAM (719 MB Cache)
Used Swap 0 B
24 January 2016, 15:38:32 self-test - spent
January 22, 2016, 09:24:37 ~/Library/Logs/DiagnosticReports/suggestd_2016-01-22-092437_[redacted].crash
/System/Library/PrivateFrameworks/CoreSuggestions.Framework/versions/A/support/ suggestd
Standard users cannot read/Library/Logs/DiagnosticReports.
Run as an administrator account to view more information.
When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.
These must be run as administrator. If you have only one user account, you are the administrator.
Run the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be all Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ all Messages
in the list of logs on the left. If you don't see this list, select
List of newspapers seen ▹ display
in the menu at the top of the screen bar.
Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.
Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.
Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.
The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
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