EliteBook 8470w: 8470w WIN 10 elitebook

Similar Questions

• HP Elitebook 8470w/display screen does not

  Hello

  We have a 8470w (XT908UT) computer laptop Elitebook with the screen on the laptop does not.

  Do us get the display on an external monitor but not on the laptop to display itself.

  Check the display settings of the control panel and Device Manager, the external screen is present while the computer screen is not.

  We have unplugged every unnecessary internal element for display (same HDD, keyboard and trackpad)), problem persists

  We changed 2 motherboards, 2 screens and card 1 gfx. Still the same problem persists.

  Can anyone help?

  Thanks in advance.

  After some research in the service manual and hp partsurfer.

  It seems that we have received a gfx NVIDIA instead of one card

  Gfx ATI card. The service manual says its compatible but not. Partsufer mentions only the gfx ATI card when the laptop

  PartNumber is submitted.

  the display is now correct.

  hope this helps future display troubleshooting.

• EliteBook 8470w display (2 external + 1 internal) Configuration

  Hello everyone!

  I use a 8470w with Windows 8 Pro EliteBook and the latest drivers on the HP site. I do not use any docking station, but an over-pants AMD graphics card.

  I know that the laptop can support up to five screens, when you use a docking station. But I want to just use a monitor to the VGA port, a screen on the DP and the display internal for laptop.

  When I try to set up a desktop extended across all three screens (everyone gets recognized by the laptop), Windows tells me that it is an invalid configuration. I have to turn off an external display to use the construction in the screen.

  How can I use the screen of laptop computers and two external screens on VGA and DP together?

  And what kind of Port, Docking-Station/displays are generally supported by the EliteBook 8470w?

  Thanks for your help!

  Hello again!

  I solved the problem by myself and it's a very simple solution.

  I just had to use an active DP-DVI adapter online. It has something to do with not enough sources of clock in the AMD Chip.

  Maybe someone can say that the HP hotline.

  Manfred

• HP Elitebook 8470w: can't get wireless to turn on

  Used to use my wireless no problem. Am at the airport with WiFi free and can not get computer to register airport WiFi. Message says my "Wireless is disabled" and therefore cannot "scan to find an available wireless network.". I pressed the button wireless on the top right of the computer 'I' when it turns upwards and still receive nothing. Could I have it turned off elsewhere without knowing?

  Hello @fbcpfl,

  To get your question more exposure I suggest you post in the trade forums since it is a commercial product. You can do to commercial Forums.

  Even if it is a Commercial product, here is a link for the wireless connection troubleshooting.

  Here is a link to the HP Support Assistant. Simply download and run the application and it will help with the software and drivers on your system, it has built in support troubleshooting wireless.

  Here is a document on airplane mode.

  Airplane mode is on, you cannot use your WiFi or Ethernet so airplane mode should be turned off during troubleshooting wireless.

  Thank you.

• HP Elitebook 8440p: lack of "Audio device high definition '-win 10 (or 7/8/8.1?)

  Hello

  My laptop computer in question is a HP Elitebook 8440p

  Just upgraded to Windows Pro 10 x 64, and I managed to find the drivers for all of them, except a device.

  Under >

  > Sound, video and game controllers

  -"High Definition Audio Device".

  It has a hardware ID of:

  HDAUDIO\FUNC_01 & VEN_8086 & DEV_2804 & SUBSYS_80860101 & REV_1000

  I already tried to install:

  -IDT Audio Drivers

  -LSI High-Definition Audio (HDA) Modem

  -Intel Chipset Installation utility

  None of the foregoing has managed to get rid of the yellow exclamation power off the device under the Device Manager view.

  I had a few other devices where win 10 has not installed by default, and for drivers Win 7 seems to work very well, so I guess that the same is true with the one above - I just need to know what to install...

  Any help would be appreciated.  Thank you.

  Hello:

  You must manually install the audio driver Intel HDMI driver W7 Intel HD graphics support page for your laptop.

  Here is how to do this without messing up your graphics driver...

  First download and install this free utility for files... 1 file on the list is 64-bit.

  http://www.7-zip.org/

  Then, download and save the graphic driver Intel support page for your laptop.  Do not run it.

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=4095873 & swItemId = ob_127914_1 & swEnvOid = 4059 #tab1

  After downloading the above driver file, right-click on it and select 7 - zip from the list.

  Have 7-zip extract of: and leave it to decompress the file in the file name (sp64360).

  Once this is done, go to the Device Manager and click on the audio device HD requiring the driver.

  Click the driver tab.  Click on set to update driver.

  Select her browse my computer for driver software option and find the driver 7-zip created folder.

  Make sure that the include subfolders is selected and the driver should install.

  Then restart.

• HP elitebook 840 g3: need driver Win PE for hp elitebook 840 g3

  Hello

  I need driver Win PE for hp elitebook 840 g3.

  I download ftp://ftp.hp.com/pub/softpaq/sp73001-73500/sp73204.exe

  But I don't have the driver of WinPE.

  Where I can finf them?

  Thank you

  HP Windows PE 3.0 Client x 86 and x 64 package driver

  http://FTP.HP.com/pub/caps-SoftPaq/CMIT/SoftPaq/WinPE3.html

  64 bit

  sp71913\hp_dt_nb_wks_1.05\x64_winpe3\network\intel\P00KEKB2\Flat\Win7-x64\E1D62x64.inf

  sp71913\hp_dt_nb_wks_1.05\x64_winpe3\network\intel\P00KGXB2\Flat\E1D\E1D62x64.inf

  sp71913\hp_dt_nb_wks_1.05\x64_winpe3\network\intel\P00JPKB2\Drivers\E1D62x64.inf

  32 bit

  sp71913\hp_dt_nb_wks_1.05\x86_winpe3\network\intel\P00KEKB2\Flat\Win7-32\E1D6232. INF

  sp71913\hp_dt_nb_wks_1.05\x86_winpe3\network\intel\P00KGTB2\Flat\E1D\E1D6232. INF

• Intel Centrino Advanced - N 6205 WLAN causing blue screen (BSOD) on Elitebook 8570w Win 7 SP1 64 bit

  Hello world

  In recent months, I use a 8570w Elitebook.

  I can't tell you when the problem started, but as soon as I unplug the notebook from the power supply and WLAN is enabled, I get a blue screen after a while. Sometimes, but not this oftehn, I encounter this problem even when the laptop is connected to the power and WLAN is enabled.

  I could not determine when exactly this blue screen, but it's certainly the WLAN (Bluetooth is disabled in the BIOS for the moment). It happens most of the time when I'm under two or more virtual machines with VMWare Workstation (version 9.0.2).

  The WIFI card is an Intel Centrino Advanced - N 6205. I tried several drivers (mid-2012 at the latest in April 2013) with a complete uninstall of the previous drivers. Without success. Operating system is Win 7 SP1 64 bit.

  Google helped me a bit and I found an Intel forum where people are describing almost the same problem with these Intel WLAN modules.

  Checked the Knowledge Base of HP and I am just find more messages do not deal with the new modules.

  Should I consider replacing the WLAN (guarantee) card? Someone knows the same issue and was able to find a solution/workaround?

  All opinions are appreciated.

  Thank you
  Jerry

  Hello world

  Finally, I have launched the Intel WLAN module and replaced by a Broadcom module (HP spare part number: 669832-001, Broadcom model: BCM943228HM4L) with the driver version: 6.30.223.228 (05.02.2014).

  This solved my problem of blue screen. Intel (same as last) drivers do not work with the configuration I have on my Elitebook 8570w and I gave up to find an another software/driver associated solution. In recent weeks, I can run multiple virtual machines in VMWare (9.0.4) without problems.

  Hope this information is of help to anyone who is struggeling with the Intel Centrino Advanced-N 6205 WLAN module.

  Cheers, Jerry

• EliteBook 750 G2: Install Win 7 64-bit DVD?

  OK, this is crazy, but... How to install Win 7 64 bit from the HP operating system disk? My EliteBook is not a built-in DVD player and I can't boot from my USB DVD drive in the computer. When I go into the boot with the DVD drive plugged menu, the only startup options are 'hard drive' and 'ethernet '.

  There is a setup.exe file on the disk that gives me an error when I double click on it.

  I have to enter the BIOS and change something?

  Is there another way to install the OS?

  Thank you very much!

  -J.D. Walker

  Hello:

  There are a couple of BIOS settings, you will need to change in order to install and run W7.

  There are also some difficulties starting from USB3 ports.

  In the BIOS, you will have to enable the legacy mode and disable secure boot (legacy mode activation can disable secure boot), in order to install and run W7.

  For USB3 ports, see if there is a BIOS setting to have USB3 ports emulate usb ports 2 (or an Auto setting).

  If there is not, unfortunately, I don't know what the problem is about why you cannot start USB ports.

• HP EliteBook 850 G1 - Win Pro - Computrace conflict with HP Client Security Manager 8.1 8.1

  Hello

  I tried to install the software HP Computrace (International) SP64143 c. 8.3.0.5 (November 12, 2013) on my G1 of 850 EliteBook after upgrade to Win 8.1 Pro, but I get the following error:

  "The security application can be installed up to what the HP Client Security Manager 8.1 is installed"

  Please note that I do not installed the Hp Client Security Package Manager and some other similar programs appear to be installed.

  What is this supposed to do? Give access to the function of Lojack (the new name Computrace)? I also wonder if it would be a relevant problem to activate the service of Absolute Software Lojack.

  Help, please... Thank you

  Caramel thanks for pointing me in the right direction to achieve the final solution!

  After a few experiences, it's my final conclusion: HP distributes two different service packs that have the same:

  • name SP64339.exe
  • version (8.3.1.1714 (November 20, 2013) and)
  • Description on the web page (HP Client Manager Security)

  but * ILS DO NOT HAVE THE SAME CONTENT AND APPLICATIONS *. If access you the link you gave me:

  https://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405369&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_125837_1%257CswEnvOID%253D4132%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  #1: a system Win Pro 8, the HP Server allow you to download a file that has:

  • Description of the file: HP Client Manager improved offer a Windows login Security...
  • File version: 4.0.100.1189
  • Size 148 MB
  • This corresponds to the full-fledged HP customer Security Manager (CSM) implemented by Digital Persona Inc..

  #2: a Win 8.1 Pro system, the HP Server allow you to download a file that has:

  • No Description of file
  • File version: 4.0.100.1189
  • Size 90.6 MB
  • This corresponds to the HP SimplePass application created by Softex Inc., a very basic site password Program Manager.

  Just after installation on the OS Win 8 Pro the CSM HP put implemented by Digital Persona Inc., I was also able to install the Computrace patch (SP64143.exe) smoothly. It is a distinct and different from the SP64339 SP and it allows to Absolute Software access to the features of the Intel anti-theft technology.

  Please note that this give HP CSM access you the function of connection of fingerprints and others.

  The problem that I saw earlier, it is that in Win 8.1 Pro is due to the fact that the SimplePass application does not support the Computrace agent. so I tried to install on my Elitebook with Win 8.1 Pro the SP64339 even system 850 downloaded previously using a HD different mounting an OS Win 8 Pro and... here, everything seems to install and works great even on Win 8.1 Pro.

  The main question are:

   

  1. why HP did end with the distribution of their security HP Client Manager?

   

  2 what problems is I meet on Win 8.1 Pro with the Security HP Client Manager designed for Windows 8 Pro?

  I suppose I could run into some problem if I change the pwd of my login, even if outllok.com... Web site it would generate a disallignment on the connection of access controlled, managed by the CSM from HP on my PC...

  Thanks a lot again for your GREAT help!

• HP Elitebook 850 G1 - Upgrate to Win Pro 8

  Hello

  is anyone of you know how to access and activate the pre-installed Win 8 Pro on the HP Elitebook 850 G1.

  I just got my new machine today. It should come with both win 8 Pro & Win 7 Pro pre-installed on the internal 500 GB HD.

  When you first start the Win 7 Pro was not the only OS available. Inside of WIn 7, I only see a 0 466 GB and 4 partitions:

  1. 1 GB system

  2. (C) GB 450,17 (healthy: boot, page file, crash dump, primary Partition)

  3 HD_recovery (D) 12.58 GB

  4 HP_tools (E) 2 GB

  Thus, at least 30 GB are missing, hidden somewhere.

  Even on DVD media with 8 Win which accompanies the machine is indicated that the SW is already installed...

  In addition, it seems that startup BIOS only offers the ability to mount the internal HD and network operating system. It dows do not allow for the start of an external DVD (the machine is supplied without internal optical drives)...

  BIOS version is L71 worm 01.04, dated 09/10/2013.

  Any help?

  Thank you!

  The Microsoft Windows 8 Pro license allows only an OS installed both... Windows 8 Pro or Windows 7 Pro, but not both. The DVD included with your computer, this is how you install Windows 8 Pro on your computer. Please make sure you create your Windows 7 Pro HP Recovery Media staff before installing Windows 8 Pro. The DVD of Windows 8 says "The SW is already installed" because it would be normally installed if the computer did not have the lower upgrade Windows 7 Pro installed.

  There is no 30 GB hidden or missing hard disk of 500 GB. The approximately 30 GB you think are missing is due to differences in the way that hard drive manufacturers and Microsoft calculate the hard space. Manufacturers use decimal (base 10) and Microsoft uses binary (base 2). 1000 x 1000 x 1000 = 1, 000, 000, 000 in 1024 x 1024 x 1024 = 1, 073, 741, 824... 1000000000/1073741824 = 0.931... 500 * 0.931 = 465,65... 465.6 - 1-450, 17-12, 58-2 = ZERO

  Please see on UEFI and the Boot Menu for more information as to why the BIOS/Start Menu list only a limited number of devices to boot. It is a usually the result of "Secure Boot" or "Legacy Support". You will perhaps ENABLE "Secure Boot" and maybe "Legacy Support" boot from a USB Flash drive or DVD USB drive.

  If you have any other questions, feel free to ask.

  Please click the White Star of KUDOS to show your appreciation

• Restore for HP Elitebook 2760p DVD / Win 7 pro / 64

  Hello

  I was wondering where I can download DVD Restore for HP Elitebook 2760p / Win 7 pro / 64

  Is it possible to download them via HPSC?

  P/n: LG681EA #ABN

  Thank you in advance.

  Concerning

  Hello

  Unfortunately there is no option to download available, but you can order a set of replacement recovery disks using the link below.

  Order HP recovery disks.

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• SMBus Controller driver for Win 8.1 32 bits - HP Elitebook 840 G1

  PCI\VEN_8086 & DEV_9C22 & SUBSYS_198F103C & REV_04
  PCI\VEN_8086 & DEV_9C22 & SUBSYS_198F103C
  PCI\VEN_8086 & DEV_9C22 & CC_0C0500
  PCI\VEN_8086 & DEV_9C22 & CC_0C05

  Hi I tried a few steps but unsuccessfully yet. HP support doesn't have a separate section for 8.1 x 86 drivers for the HP Elitebook 840 G1 model.

  Tried to install the driver Chipset section 8.1 Win x 64

  Tried to install the x 86 filerepository Win 7 chipset. This installs fine. But the touchpad doesn't work after that. You uninstall Bus SM Synaptics to get the touchpad working again.

  Looking for drivers for this any help would be appreciated

  Thank you

  Vignesh

  Please click here to download and install the driver for your laptop

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  I work on behalf of HP

• HP EliteBook 745 G3 HPE: win 10 Crash with Bluedump

  Hello

  I use HP EliteBook 745 G3 HPE, I enable virtualization in the BIOS and enable the hyper-v & hyper-v services in OS.

  After reboot start giving bluedump with the hundler error.

  After System Restore I able to connect to the operating system.

  can help what was wrong with my OS when I enable Hyper-v

  Thanks and greetings
  Mr. Sidibé Ganesh

  Hi all

  The problem is with the drivers on the underside components below.

  b57nd60a.sys - Broadcom NetXtreme gigabit network
  mfeaack.sys - McAfee Internet Security Suite
  mfehidk.sys - McAfee Antivirus

  After analysie the memory dump, I found that the drivers above are originally the blue battery error message enable the hyper-v feature in my laptop Business 64-bit Win10.

  I download the "automatically detect and install your driver" in the link below http://support.amd.com/en-us/download who helped to get the latest drivers depending on the hardware, which is installed in my laptop.

  Thank you.

  Simo gatera

• HP ELitebook 8760w: HP ELitebook 8760w HotKey Support in win 10 is not available

  I can't find a softpaq for HP ELitebook 8760w HotKey Support in Windows 10.

  Is it a?

  Hi Paul,.

  Thanks for the quick response.

  The proposed version did not work.

  I found a version for Windows 7 x 64 (sp56876.exe) here and used.

  It took a former .NET Framework (3.5) in order to install so I had to activate only in the front Windows settings.

  After reboot, all access keys work.

• HP Elitebook 8470 laptop PC - graphics Intel HD 4000 - GfxUI has stopped working - Win 7 x 64

  Hello!

  Since I installed the Intel video driver and Control Panel 8.15.10.2712 22 June 2012 (sp57420.exe) - later recommended by HP.com pilot for my Elitebook 8470 p / OS, I get the error message "GfxUI has stopped working" when you click on "Options and support" in the Intel graphics card and the Media Control Panel.

  Everything works well except this problem, forbidding me to access this menu.

  Some details of my system:

  -Laptop: HP Elitebook 8470p B6P90EA #B10 (16 GB of RAM)

  -OS: Windows 7 Ultimate x 64 (service pack 1)

  -J' have Microsoft.NET framework 3.5.1 active (default value of Windows 7)

  -J' installed Microsoft.NET framework 4.5.1

  Some attempts at solving problems (with no success), I did:

  -Uninstalled and reinstalled video driver;

  -Microsoft.NET framework 4.5.1 uninstalled and reinstalled the driver video;

  Can someone help me to solve this issue, please?

  Here is the response from the INTEL Support:

  I'm sorry to hear that have had problems with the Intel graphics driver.

  This problem has been reported previously, and Intel has fixed with the new drivers.

  Please see the link below for more information on your problem:

  http://www.Intel.com/support/graphics/sb/CS-009483.htm

  Here is the link for the latest video drivers:

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y & DwnldID = 23405 & lang = eng & OSVersion = Windows % 207% 20 (64-bit) * & DownloadType = drivers

  HP will update this version of the problem driver too, based on the INTEL update?