EliteBook 8540p bluescreen - test memory failed

Dear readers,

My HP elitebook 8540p was serve me a long time, but recently, it displays a blue screen and resets after entering the windows password.

Diagnosis at the start to say:

Memory test: failed

Failure ID: UOEDUC-56C77E-XD7U3G-40N603

Product ID: WTO38ES #ABH

Memory Module 2 low-Slot 1 (right)

----

Forgive me if this is very obvious, but this means that the memory under the keyboard needs to be replaced, correct? I'm confused by the message saying "Module 2 low-Slot 1 (right)", I see only a card...

If Yes, what is the best way to acquire a new memory (primary memory card) card?

Thank you very much in advance

Hello

It seems that your memory card needs to be replaced:

Please go to the Page from the HP Support

http://h20566.www2.HP.com/portal/site/hpsc

Enter the name of the product

HP elitebook 8540p

Click on the section of the manual

Click on Service and maintenance information for the maintenance manual

Service manual (page 68) provides instructions on how to replace the memory card.

It also provides the spare HP part # you can order

You can then use the following link to order the part

http://PartSurfer.HP.com/search.aspx?type=prod&SearchText=WT038ES

I hope this helps.

Tags: Notebooks

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