HP pavilion dm1 - test memory failed

My Hp Pavilion dm1, hangs as soon as windows starts. I went the system diagnostics and ran the development of the system, but it failed. Here are the results:

Memory test: failed

Failure ID: 9C4FNJ-5NU6J9-MFH15F-404303

PRODUCT ID: LW200UA #ABA

I don't know if I have a faulty memory module or if it is a problem that can be fixed with a system restore? Can someone help me please?

Hello:

You need to replace the memory module.

Try first, remove and replace it.

If you get the error, buy one with the same characteristics as the bad.

If your laptop is still under warranty, contact HP technical support for a replacement of the faulty memory Strip guarantee.

Make sure that you remove the battery and disconnect the laptop power adapter before working inside.

Tags: Notebooks

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