EliteBook 8540w Service
I'm having a problem with some software. A representative of Customer Service one of distance sellers looked at my system, specifically the (Local) event viewer > Windows Logs > System Logs and determined that I had a lot (2 301) warnings, 655 errors and 12 critical indicators.
I seek an authorized HP Services representative in San Francisco, who can look at my machine and determine the extent of the problems and fix them. Any suggestion would be appreciated.
I'm glad your operational now.
May I suggest to clean your system you download and Free CCleaner in Piniform:
https://www.Piriform.com/ccleaner/download
Run the vacuum cleaner then the registry function in this program, it is perfectly safe. Your system will be cleaned up nicely and will work even better. You can even look to uninstalling the programs that you don't need or don't use not more.
Tags: HP Desktops
Similar Questions
-
HP Elitebook 8540W CPU Upgrade!
Hello
I was just wondering if any1 can help me to make sure that if my HP Elitebook 8540W will support the processor bellow.
http://Ark.Intel.com/products/50067/Intel-Core-I7-2720QM-processor-%286M-cache-2_20-GHz%29
Thnx in advance!
Hello:
The desired processor is not supported as shown in the above messages + there are different system advice even upgrade to a quad core processor, if you have a dual core processor.
BIOS update release notes indicate no added support for the processor you want to switch to another.
Here is the link to the Service Manual: Please refer to Chapter 3, page 26.
Look at the cards system. As you can see, there is a map of system for dual-core processors: 520 M, 540 M, 620 M and a different motherboard for quad-core processors: 720QM, 820QM
http://bizsupport1.Austin.HP.com/BC/docs/support/SupportManual/c02196457/c02196457.PDF
So, if you do not already have a 720QM in your laptop, you can only change your laptop with one of the processors dual-core.
Paul
-
EliteBook 8540w: battery - battery load, but not charging
Hello
My HP elitebook 8540w works perfectly accept for one small thing, the battery. The laptop is bought in 2012.
When my battery is mounted and the AC is plugged in, it is said: connected Ac, battery charging. But in fact the battery in the logo remains static, and it does not charge. It's already a second new battery (first, I asked the supplier of spare batteries to send a new one, ordered through parts EET, accepted HP dealer for replacements).
When I run hp support assistant, he says: the battery is faulty, replace immediately.
Underneath, it gives the code: 9LN162-000000-XD7U3F-C0CU03
This was also the case with the previous "new battery." Same code.
I lost faith in the assistand of support from hp on this part, since it is already a second new battery...
I've tried all - remove driver for battery manager and holding down power button and other things.
Does not work. The fault could be in the laptop?
Help, please?
Niels
I contacted the service to call hp and they told me that the error code is not really explain anything about the specifics of the problem. It's probably the connection between the motherboard - battery and AC adapter plugin, because I tried different batteries, adapter, software reinstalls etc.
One thing however, HPA, he says that the status code is 0c. I have not encountered this code while browsing the web, you may know what it represents?
I will contact a repairman to do the hardware checks, since I am out of warranty.
Thanks for your help!
-
EliteBook 8540w - HP ProtectTools Security Manager Installation error 1001
On my HP EliteBook 8540w notebook, I'm trying to install the HP ProtectTools Security Manager to use the finger print scanner, but at the end of the installation, I get an error with code 1001 and installation is cancelled and the versteckte for fingerprinting is therefore unusable.
I tried the two sp48575_v5.0.7.711.exe and the sp49992_v5.1.0.736reva.exe and both give the same error 1001.
No idea on how to solve this problem, thanks in advance.
I am running windows XP sp3
Please see the capture of the error screen.
Thanks for your help/suggestions.
I tried the same thing and it worked, I disabled all services start in the msconfig and restarted, but I got the same error, then the next I went through all running services and disabled all that I thought was unnecessary and has tried to install and installed without error. Then I enabled return all services in msconfig and restarted my computer and the hp protect the safety of the tool Manager works as expected.
-
EliteBook 8540w: Elite book 8540w Windows 7 or Windows 10?
Hi all
I have a HP elitebook 8540w laptop with Windows 7. It is advisable to upgrade to windows 10?
@Mrstenter, I don't think you understand the topic at hand.
HP Support Assistant won't see 10 Windows is a viable OS for this laptop, so, it will not find something for her.
While most of the components have in fact several updates, available from the OEM component, HP has been terrible to sustain this business 'quality' "Élite" mobile Workstation.
The Support Site for the 8540w was a mess, and terribly inconsistent, almost all the time it was available, it's a big reason that when it was time for an update of the platform, I went for a Dell M4800 instead of the EliteBook/ZenBook/s comparible.
Now, @Bredzy , insofar as Windows 10 is concerned; I leave the upgrade happens to mine:
I tried 8 and 8.1 on it and went back to 7 times.
10 has been good so far.
All the drivers I have in place before the upgrade were still in place after the upgrade, which was nice, and same OneDrive is synchronization, despite the fact that I am not connect with my hotmail account.
If you do not rely on the card mobile broadband, you'll be probably a bit stuck here.
I have not tried the once again fingerprint reader, again, because even in 7, the weird mix of validity and ProtectTools jived never really for me, besides, PT integrated only with IE, which I almost never use, so it was pretty useless once the laptop is unlocked at the start.
If you want to get most of your drivers updated before the upgrade, links here is what I use, from legitimate sources (Intel, AMD or Nvidia, HP)
At HP:
Sp67214.exe BIOS F.50 (July 8, 2014)
USB 3.0 Firmware 3.0.34.08 F402003 (August 1, 2012) sp54705.exeUSB 3.0 driver 2.1.36.0(1 août 2012) sp54511.exe
Intel IMEI/AMT Firmware 6.2.40.1045(31 Oct 2012) sp59666.exe
Sp59684.exe Version: 6.2.40.1045 (November 5, 2012) Intel AMT to IMEI/GROUND
Video of NVIDIA Driver 341.49 Rev.F(23 Mar 2015) sp70983.exe
Fingerprint Sensor 4.5.133.0(20 juin 2014) sp66915.exe
Quick Launch buttons 6.50.18.1 REV: A sp49456.exe
Sp46999.exe Media Card Reader 2.14.00.05(8 Jan 2010)
AMD:
Choice 1: Over-Pants Mobile, specially for this laptop
Choice 2: Radeon Mobile, which works very well
Intel:
Wireless (I have the 6300, that's what I'm a link)
I would recommend the driver package, PROSet is not useful for the normal needs of WiFi
-
EliteBook 8540w: lack of drivers for Elitebook 8540w
Hello
I miss a few drivers after installing WIndows 7 Professional (32 bit) operating system. Can you please help. I tried to download some, but ended up having blue screens. I reinstalled the operating system.
Here are the identifiers for which it reports no driver
Network-> controller
PCI\VEN_8086 & DEV_4239 & SUBSYS_13118086 & REV_35
PCI\VEN_8086 & DEV_4239 & SUBSYS_13118086
PCI\VEN_8086 & DEV_4239 & CC_028000
PCI\VEN_8086 & DEV_4239 & CC_0280
-> PCI serial port
PCI\VEN_8086 & DEV_3B67 & SUBSYS_1521103C & REV_06
PCI\VEN_8086 & DEV_3B67 & SUBSYS_1521103C
PCI\VEN_8086 & DEV_3B67 & CC_070002
PCI\VEN_8086 & DEV_3B67 & CC_0700
Simple Intervenion PCI controller->
PCI\VEN_8086 & DEV_3B64 & SUBSYS_1521103C & REV_06
PCI\VEN_8086 & DEV_3B64 & SUBSYS_1521103C
PCI\VEN_8086 & DEV_3B64 & CC_078000
PCI\VEN_8086 & DEV_3B64 & CC_0780
Universal series (USB)-> Bus controller
PCI\VEN_1033 & DEV_0194 & SUBSYS_1521103C & REV_03
PCI\VEN_1033 & DEV_0194 & SUBSYS_1521103C
PCI\VEN_1033 & DEV_0194 & CC_0C0330
PCI\VEN_1033 & DEV_0194 & CC_0C03
Unknown-> device
USB\VID_138A & PID_0007 REV_0072
USB\VID_138A & PID_0007Unknown-> device
ACPI\HPQ0004
* HPQ0004Can you please the links for drivers. Also, if there is no particular order I need to follow
Hello, Intel 82577LM and 82577LC Gigabit Ethernet Driver
Links: http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_101142_1 & sp4ts.oid = 4173772
Administration Active Intel (r) technology-
Link: ftp://ftp.hp.com/pub/softpaq/sp61501-62000/sp61783.exe
Intel(r) Management Engine Interface
Link: ftp://ftp.hp.com/pub/softlib/software11/COL34171/pv-84629-1/sp46290.exe
Driver USB-controller for Hewlett-Packard-HP EliteBook 8540w
Link: ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54511.exe
Validity Sensor (VFS451)
Link: http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe
HP Mobile Data Protection sensor / 3d guard player
Link: http://ftp.hp.com/pub/softpaq/sp60001-60500/sp60389.exe
Click on Bravo and accept as a Solution if my answer was helpful and answered your question.
I am an employee of HP!
r K
-
I have experienced some weird behavior of my EliteBook 8540w twice in the day: during labour, the whole of windows (not only) crashed suddenly without any previous error message, the machine, stop completely and instantly, like someone would have turned off a light bulb. Can you please explain what is causing this weird behavior? Any cure? Please feel free to ask back in case you think that my question is not clear enough.
I use Windows 7 Pro, SP 1P.S. This thread was moved from the company - Compaq, Elite, Pro for laptop - PC HP ProBook, EliteBook, Compaq, slate/Tablet PC, Armada, LTE - HP Forums Moderator
Like that sounds sudden questions as a potential problem of h/w. is the system on battery or plugged when closing occurs?
In addition, before opening a case of pension (these systems come with a 3 year warranty), I encourage you to make the updates of drivers and bios
Better, however, is to use the Softpaq Download Manager (www.hp.com/go/sdm) to install all the updates available and required for your systems. Just a word of warning only select and update h/w driver and BIOS (must be made independently of the other updates) with SDM, a great tool that does not do the WRONG thing
-
I got a charger 462602-001.
Now, I wonder if it works with my Elitebook 8540w.
I was looking for information, but I can't find my cell phone in the list.
The that I find is the 8510w and even I know it's the same card for both.
Can I use it?
Hello
It is a 90W charger and the 8540W can use:
- Outside 150 W Smart adapter
- External 120 W Smart adapter
- External 90 W Smart adapter
His blood pressure is perhaps a little weak, but you can use it before I buy a new charger. -
HP Elitebook 8540w: bios administrator password
I have a HP elitebook 8540w, iI forgot the BIOS administrator password, after three tries, I got the message: failure of authentication system locked, press the power button to restart the system. I need to install Windows 8 but not posible to boot from the CD-ROM.
Hello
Unfortunately, business machines such as Probooks or EliteBook have more strict security consumption patterns - they do not produce "stop codes", the password cannot be derived from the serial number and the code is stored in a nonvolatile memory to remove the RTC cell does not reset the password in this case.
If you contact HP Business support, they may be able to file a custom SMC.bin that you can use to reset the password at startup.
Kind regards
DP - K
-
HP Elitebook 8540w: RJ45 Ethernet connection view: HP Elitebook 8540w, win7 pro
Hi people,
I just bought a HP Elitebook 8540w with i7 2.67 GHz Quad Core 8 GB of DDR3 memory and loaded with a drive Cruzer (r) 250 Go Solid-State load then Win 7 Pro. Can't see a wireless device appears in the device Mgr. but thought that I could get around this and hook up to our modem WIFI (Infinity Technicolor TC8305C) as he has had 3 RJ45 Sockets at the rear, but when I go to Device Mgr network cards, do not see anything on RJ45 and it does not show a connection in network and sharing Center and I let Win 7 troubleshoot and it says that I don't have drivers for Ethernet controller and network controller. Y at - it somewhere that I can go to get a big fat files with ALL the drivers for networking in it?
Maybe this will fix the WIFI also? But I don't think that there is a wireless network card physically in the unit and have one on the way.
Thanks for any help,
Jon
Hi, Jon:
You just need to install the drivers of ethernet and controller of network devices.
These are the wired and wireless network cards.
Here is one wired...
This package contains the driver for the Intel 82577LM and 82577LC Gigabit Ethernet Controller install package in support of the laptop models running a supported operating system.
FTP://ftp.HP.com/pub/SoftPaq/sp53501-54000/sp53806.exe
Thank you for posting the material the network controller device ID, so I know what model wireless network adapter is installed in your laptop.
To find the hardware ID, click on the network controller, and then click the Details tab in the upper part of the window network controller.
Now you will see a drop-down list of property, and it will be set to the Description of the unit.
On this list and select the 2nd (Hardware ID).
After the first string of characters you see in the window.
-
EliteBook 8540w: identification of Slot Correct memory for twin Enable memory RAM upgrade
I just bought an opportunity Elitebook 8540w with i7 quad core and four memory locations (I love it!). It is running 64-bit Windows 7 Professional he came with a 4 GB memory module and I bought an additional module of 4 GB to 8 GB of total RAM.
I have the HP document that shows both modules of memory of 4 GB, it takes in the memory slot 1 and the other in the memory slot 3 for the proper functioning of the memory double channel. All together right?
Not quite. In the Elitebook 8540w, primary under the keyboard memory locations are clearly labelled '1' and '2' However, the locations of memory expansion on the underside of the chassis are also clearly labelled Opps '1' and '2 '! There is no '3' and there is no '4' in which three vacant slots we installed the second module of 4 GB for the proper functioning of the dual memory channel?
All the facts on how to proceed would be greatly appreciated. Thank you.
Good old CPU - Z... a Swiss army knife of a free application that must be in every tech toolkit.
If it's 'the Answer' please click on 'Accept as Solution' to help others find it.
-
Hello
right now my Elitebook 8540w contains 2x2gb PC3-10600 (DDR3-1333), I would like at this level to 2 x 4 Go PC3-14900 (DDR3-1866). It is fully compatible and I'd get all the benefits of the extra speed?
S. Breukink
Hello:
Here is the link to the quickspecs for your laptop.
http://h18000.www1.HP.com/products/QuickSpecs/13529_ca/13529_ca.PDF
See page 18 for the memory info.
The answer is no, you can't win advantage using memory PC3-14900, and it may not even work.
I recommend that stick you with memory PC3-1333 (10600). Do not get the PC3-10666 memory. I haven't read of anyone who gets this memory work in the HP PC.
Paul
-
HP elitebook 8540w: recovery of the hp 8540w bios problem.
Hello everyone,
I have hp elitebook 8540w that stuck on the screen of the logo with the text below "press the ESC key for startup menu '.
its seems that something is not wrong with the bios, so I tried to recover the bios with usb key method and win + B key
my new problem is that when I press the power after pressing win + B a flashlight is from the middle of
the touch screen which is located in front of the keyboard under the screen, it contains the letter 'A '.
and on the left of the letter a photo of a lock, does that mean flashlight?http://icecream.me/bf66d93981e4511cec04e7276ef7b0cb
Hello @Alghzawi,
To get your question more exposure I suggest you post in the trade forums since it is a commercial product. You can do to commercial Forums.
Even if it is a Commercial product, I found that the system tells you that the caps lock is on.
I recommend to restore the default BIOS settings. You could restore the BIOS with this document by selecting the reload the default BIOS settings. This will restore all the functions return to default settings.
You can try perform a reset.
When you perform a hard reset note remove all USB devices. Disconnect all non-essential devices.
Here is a link to computer does not start for Windows.
Can you hear the Fans? If so, try to connect to a monitor to see what is happening.
Here's a video that might help. It shows you how to reinstall the HARD drive, which is sometimes useful
Thank you.
-
HP Elitebook 8540w RAM Upgrade
Hello
I am currently in the process of upgrading the RAM in my Elitebook 8540w. I have the i7 Intel M620 (dual-core) and bought the computer in August 2010. I also have Windows 7 Professional 64 bit and 2x2gb (total 4 GB) of RAM.
I watched this document in order to see what the options were: http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c04150938&ver=25
Now, I see 2 contradictory statements in this document. On page 7, it is said that 8 GB modules are only compatible with quad-core processors (represented by two asterisks) and that it would be possible to have 8 GB (2x4gb) total in my case. Then, on page 18, the table indicates that a configuration of 2x8GB (16GB total) would be possible since there are no asterisks in addition to this configuration.
So who is the maximum I can put in: 2x4gb or 2x8GB?
Thank you!
Hello
The document is for many products for the complete series. Looks like your machine is a machine double heart so it only it supports only 8 GB for 2 slots (the first * indicates 8Gb each slot, and a quad core, you can get up to 4 x 8 = 32 GB).
Kind regards.
-
EliteBook 8540w freezes at startup screen Windows after the installation of 2 x 4 GB
Hello
I have a laptop Elitebook 8540w. I wanted to upgrade to 2 x 4 GB 2x2gb RAM memory. I did buy a kit of 2 x 4 GB I wanted, instead, I bought two chips of memory from 4 GB of HP.
After having replaced the modules of the notebook does not start.
What has been done:
-Restore default bios
My first question is: I realize, it is best to purchase a kit of 2 matching tokens, but it's a must?
Thanks in advance,
2worlds.
Hi 2worlds,.
Your Elitebook 8540w is a commercial product and for your question more exposure, I would post in the trade forums. Here is a link to the forum Commercial Notebook.
Thank you
Maybe you are looking for
-
CD-ROM not working not not on my satellite - error code 39
Hello My CD-Rom is not working.Checked on the Panel, Manager of devices-It shows a yellow mark against it with the following message: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) » I dele
-
We received the letter on Tuesday 26 June 2012 window Live TM, titled "update account." She argues that, since they remove spam and unused account, one shoud update Hotmail account now. He asks details such as user name, email ID, password, security
-
Files TEM Internet & low disk space
checked the show hidden files and my temporary directory shows 25 GB and 20 files. But I don't see it. I'm out of space b/c of this
-
How can I turn off microphone on a laptop?
I have a portable E-system and the microphone suddenly turned on itself yesterday and I could not go down... I tried all the tips and nothing works. Please help :(
-
Files corrupt in the command prompt
original title: FILES CORRUPTED IN THE COMMAND PROMPT SIR IN THE COMMAND PROMPT, WHEN I PUT THE COMMAND SFC/SCANNOW AFTER 100%. I FOUND THE ERROR THAT THE FILE IS CORRUPTED AND COULD NOT FIX IT PLZ HELP