EliteBook 8560p: Elitebook 8560p reset password did not work
Hello world
My topic is a 8560p with a "power on password" Elitebook
I contacted HP and received the email of instructions with MSC file. However, I couldn't make it work. HP send me the file and we checked the vey carefully.
The system came back with "MSC command failure" which may be caused by the time/date setting, which is not common because the RTC battery has been disconnected. The USB box > 2 GB, Fat32, UUID, USB 2.0 port everything is correct.
But I can't get the settings of date and time because of power blocks - the password me.
HP found they did their best and I need to order a new motherboard.
Is it possible to get these time/date settings? Or is there another solution to change the motherboard?
Problem solved.
I replaced with a new bios chip and the system works perfectly.
Thanks for the reply.
Tags: Notebooks
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