EliteBook 8570w: laptop battery does not display a proper load

Hi, I had this Elitebook 8570w for about 3 months now and have taken excellent care of it (and the battery), but the battery is facing up.

This problem just started today. The indicated battery charge is not correct. It says it has, say, 70%, but stops because the battery is too low.

When I plug in and turn on the back, it displays the correct percentage, but as soon as I unplug it the percentage starts show wrong again.

I tried reinstalling the driver, but it has not solved the problem. Right, it is said it is 79%, but I know it should be about 20 to 40%.

Any help?

Hi @Shekel-Man.

Thanks for posting your question on the Forums of HP, I see that you have a problem with the  8570w Elitebook which is classified as a commercial product (business).

Our sales support team provides support through this platform.
If you need immediate assistance, you will need to open a session one business with our sales support team.

Click here for more details.
Let me know if you want more information and/or assistance.

I hope this helps. I would like to know how this happens. I really hope that the problem is solved without hassle and the unit works very well.

Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

Now carefully and have a wonderful week ahead.

Tags: Notebooks

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