EliteBook 9470 m: silent speaker won't turn on orange

I know that this is a trivial question, but bothers me so this is:

I had to reinstall Win7 on my laptop. There are two buttons lit in the corner at the top right of the keyboard: one for staff and one for audio. The wifi button turns orange when I turn it off and back to white when, but the audio button will switch colors, it remains white. It works for example. I can cut or activate audio on with her. Any thoughts?


Dear customer,

Please install the software recommended below:

Download IDT Audio Installer found on the link below and save it in your downloads folder.


One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When you are finished, download and reinstall the driver to Chipset found on the following link.


When the Chipset resettlement has completed, reboot the laptop and let Windows load completely-, it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, restart the laptop again before checking the function of the button mute conduit.

Also update the BIOS from the link below:


Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the white button on the right to say thank you Thumbs Up *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you


I'm not an employee of HP

Tags: Notebooks

Similar Questions

Maybe you are looking for