Email from Yahoo with the files to download.

I can't open the files by e-mail to me.  I've been open for 5 years and now I can't.  I need them for work.  Why I can not open them.  These are PDF files by electronic mail through Yahoo.  He tells me that they have been downloaded, but I can't find them.  It does on my laptop and desktop.  Windows 7 and Windows 8?

Hello

Thanks for posting your query in Microsoft Community.

From the description of the problem, it seems that you are unable to open the PDF file attachments.

I imagine the inconvenience that you are experiencing. I will definitely help you with this.

1. which web browser you are using?

2. is the specific question for PDF files?

3. you get any error message?

4. are you able to open the PDF document that is saved on your hard drive?

5 have had any changes made to the computer before the show?

Try to download the attachment on the desktop and then try to open.

Please follow the steps in the link.

Cannot view PDF on the web

http://helpx.Adobe.com/Acrobat/KB/cant-view-PDF-Web.html#id_86540

NOTE: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

http://support.Microsoft.com/kb/322756

Hope it will be useful. If you still have questions, please reply and we will be happy to help you.

Tags: Windows

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