Email issue - previous deletion blackBerry smartphones user Email

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• BlackBerry Smartphones user 1 time BB

  Hi guys,.

  I am a first time user, so I have a lot of questions on this BB curve. I bought a second hand curve and I have no idea how to set this phone (only bought the model, it has no manual and accessories). Here are my questions and thanks in advance to those who can answer:

  1. my IP address is 0.0.0.0 - I can connect to the WiFi network but I can't browse the web

  2 if I have the program installation/create a bb here id, can I use it on my handheld?

  3. what an erasure of memory wipe exactly and an erasure of memory affect my id card/BBM SIM as well?

  Hi Alex121289

  Welcome aboard BlackBerry family and community

  First I would like to that you visit BlackBerry 101 and manual BlackBerry Curve - manuals and Guides for getting started

  Secondly if you have purchased a device used by one of your friend or any store online then it is always advice to do a security wipe to remove any objects associated with the previous user. You can see this help Article:

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

  With regard to your questions:

   

  1 carrier little need short data even plan to navigate the Internet, even via wifi. So aske your operator if you need some sort of data plan to your account

  4: you can create a new BlackBerry ID on the site Web de BlackBerry ID that you can use on your device, see this KB:

  KB24062 : How to create a BlackBerry ID

   

  3. If you do a security wipe on your device it will remove all the installed user application, e-mail accounts so that your card memory if you insert memory card while doing a security wipe. Yes, it will remove the BlackBerry ID that is already associated with this device, after a wipe, you can use a new BlackBerry ID or even that you use before, but a security wipe has nothing to do with your SIM card.

  However... With your query 1"not able to navigate on the internet". Like you bought this device in some cases if your device has a COMPUTER policy then IT can prevent browser so my suggestion... Rather than to do a security wipe you reset your device to factory setting, this will remove all political and helps solve your problem.

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  Let us know if you have any additional questions.

• Issues with BBM blackBerry Smartphones

  Whenever I charge my phone or restart I notice my bbm dates back to ancient times, I get previous pings and current pings will no longer appear, also dp displays more peoples. I decided to back up my contacts, delete and re install the app but realized after the reboot, I can download is no longer bbm as he shows me app World, bbm is already installed, but can't find anywhere in my phone. Please help I need my bbm back

  Hello presh007

  Welcome to the Forums of the BlackBerry Support

  If you already verified and that you are unable to locate your BBM icon, then you should try reinstalling the BlackBerry Messenger application, it may be useful.

  To do it from your home screen to go to Options > device > Application Management > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• BlackBerry Smartphones USER ID

  How to unlink the e-mail address I used to register on my BlackBerry Apps (Blackberry bold 9900) when I started to use this phone? Your help will be much appreciated as I am not able to use all services on my phone

  Zibu,

  If you do not have access to the email that you used for your BlackBerry ID, then you hit, your carrier fails to resolve it for you, now you have a limited option. Need to change your BlackBerry ID, so first make a backup of your device using Desktop software, then follow this Knowledge Base:

  KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

   

   

  But please note all in doing so, you will lose access to any paid apps that you bought on BlackBerry World.

• Do not delete blackBerry Smartphones emails deleted on my computer on my Blackberry Bold 9900

  I have two personal e-mails and my email to work on my Blackberry bold 9900. When I delete emails on my computer for one of the accounts they do not delete on my phone. I have:

  Delete on: the letter box and Pocket

  Wireless reconcile: on

  Conflict: victories of the mailbox

  How can I get my emails also delete on my phone? I even find myself not using my email on my phone because I end up having to re-all delete. It's very frustrating!

  I have IMAP and POP enabled for all as well email accounts...

  Here's what to consider:

  Article ID: KB05133 Features of the BlackBerry Internet Service email reconciliation

  Note the next the last paragraph on the reconciliation of the 'mailbox to the handheld.

• BB Phone email address accidentally deleted blackBerry smartphones

  So, I accidentally deleted my newly created since the phone itself BB email address.

  Can I add it using the BIS via the phone.  I tried to access BIS via the PC, but it seems to have forgotten the password.

  In somewhat Catch22-esque from his being sent to my phone :)

  Any suggestion is appreciated. Thank you.

  Yes you can do it from the phone or the BIS Web site. You need to know the user name and password.

  If you do not know the password, select forgot password, and enter your username, it will send the password to your device via a PIN message. If you do not receive it, it means-u username was wrong.

  Contact your carrier for your username and/or the password be reset.

• Do not delete blackBerry Smartphones emails deleted with PC on Storm 2 stay

  Hi everyone, new to Blackberry here. I have a problem with Hotmail and Lotus Notes. Emails deleted on the storm Inbox disappear from the Hotmail / Notes Inbox but deleted notes Notes / Inbox Hotmail stay in the inbox of storm. Any help appreciated.

  Model - Storm 2 9550

  Carrier - Verizon

  OS - V, 5, 0, 0.1015

  Hi and welcome to the Forums!

  Please see this KB, with everything that links to. Everything about the reconciliation of the deleted item is governed by these KBs:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Good luck!

• Do not delete blackBerry Smartphones emails from the server

  Delete the emails that I have on my 9550 delete from my mailbox for my work (business) and the House (Hotmail) account. However, if I delete when you access these accounts through the Internet on my computer, emails are not removed from my phone. I have delete set in handheld and mailbox. I have wireless reconcile on...

  I have not seen all messages with that particular issue. Any ideas?

  Hi and welcome to the Forums!

  For your emails outside the company, see this KB. For Hotmail, it's WAD - works as expected.

  For your business email, check your email admins.

  Good luck and let us know!

• BlackBerry Smartphones user name and password reset email

  Hi, I recently updated my phone and my husband is now to have my Blackberry.  However, I don't remember my user name or password to connect to change the e-mail address with the.  Can someone help me.  I called O2 who cannot help you.  My husband is with TMobile and they cannot help either.  I am now at a loss.  Is there a reset button so we can delete data that is on the phone?

  cldanks wrote:

  Is there a reset button so we can delete data that is on the phone?

  Sorta, Yes.

  You can wipe the device of all your personal information and get back to almost a factory as parameters... Options > Security > Security > Security Wipe.

  If your phone is locked to O2, and he uses it on Tmoible, it will have to be unlocked for use on another carrier. See instructions and the links below.

  Then, he will need the BlackBerry data Plan on his Tmobile account and have registered for use on Tmobile THAT PIN/IMEI device. You must have the device PIN and IMEI released from your OS account.

  Good luck.

  To determine whether your BlackBerry is already "unlocked":
  1. on your BlackBerry, go to Options > Advanced Options > Sim Card.
  2. in this screen type MEPD (see note below) on your keyboard. A new menu will appear.
  3. search for the network in the list.
  4. If your device is "unlocked", we should have disabled or inactive. If it says active, it is still blocked by this carrier.

  If you need instructions on how to unlock your BlackBerry for use on a
  carrier other than that to which it is brand, check out BlackBerry
  Unlocks him it of full trust and know to release me from the seller.

  and read this link for instructions.

• Issues with BBM blackBerry Smartphones 2

  Hi, first I have a Bold 9700 and my contract covers everything (internet/email/bbm, etc.). (Edit: and I am on Orange, to the United Kingdom, if it makes a difference.)

  But whenever I've been on BBM it has not looked like all the manuals of the user here say it should - I don't see the display picture of anyone, and I can't add my own. When I looked at the online books and tried to follow the instructions, the layout / interface was different textbooks suggest it should - and I tried a number of different versions of more textbooks, is not that I am looking at the wrong version.

  However, I did check and noticed that I was on a version 4 something BBM. I had the link to update sent to my phone and updated. However, now the BBM icon has disappeared from my home page and I can't find anywhere to get back. I had been able to always get him well "switch application", but I restarted my phone and now I can not even find BBM through the application of switch option either.

  I noticed something here on the RIM, I guess that's the issue, but I don't know why it would be. I did not add anything like that to my phone, but as I say, the complete package of my service provider, so I could not see any reason why I wouldn't be able to upgrade my BBM on my device.

  Any help to recover the icon would be massively appreciated (while I want the display pic problem to work, I'm more interested in being able to get on BBM himself first!)

  Thanks in advance for any help, greatly appreciated!

  I would say this: use your BlackBerry Messenger feature to back up your contacts, you have now, and also, do a full backup using the Desktop Manager.

  Then go into Options > Advanced > Applications and scroll the Messenger app and do not click it, just highlight it. Click Menu > delete and remove the application.

  Now, do a restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

  You can restore your contacts from the application of v.5 BBM or from Office Manager > Backup/Restore > advanced.

• Confirm deleting blackBerry Smartphones

  By the user guide, you are able to turn off the Confirmation of deletion when deleting emails, messages, contacts, etc..  To remove this confirmation step, it says to select the options in the select application confirmation delete option.

  When following this process by selecting 'options' you are directed to the homescreen preferences screen.  I have not seen any forum messages that meet that this issue, only the typical email deletes, etc.

  Hope this isn't a matter of newbie to the storm.

  Thanks for the time...

  Messages application and press menu and go to Options-general options - confirm remove no

• Deleting blackBerry smartphones

  I would like to know how I can delete emails from my Blackberry and PC at the same time.  When I click on remove in the mailbox & handheld removes it only from my Blackberry. Any help would be appreciated.

  POP3 servers do not reconcile deletions on the handheld on the server.

  See this table:

  http://www.BlackBerry.com/BTSC/KB05133

• Automatically deleting blackBerry Smartphones my SMS text!

  I bought my Blackberry at a friend's House and there seems to be a few things wrong with it!

  I don't touch even my phone and my SMS will remove themselves...

  I receive an SMS and it will automatically delete until I read it...

  There is therefore the possibility of composing and MMS message on my device...

  HELP PLEASE!

  Hello and welcome to the Forums of Support BlackBerry.com.

  For the MMS, which carrier do you have? Some carriers, such as Sprint are not MMS.

  For auto-delete SMS text messages:

  First thing? Check the file without Options > status, what is the number to the free file? Now, remove the battery from your device, hold a minute, replace, and restart. What is now the free file?

  Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

  And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

  Other links to read:
  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
  http://www.BlackBerry.com/BTSC/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...

• Issue of profiles blackBerry Smartphones

  In the Profiles section, when I edit any particular profile, I have a section to options like this:

  Level 1

  Messages [1 addy email]

  Messages [email addy 2]

  Messages [office]

  MMS

  etc.

  In my particular case, I only have the [office] and the installer [2 email addy] on this unit and I want to remove the option that says "Messages [email addy 1]."  Anyone know how I can do this?

  Thank you!

  Too bad... I thought about it.  I readded just email addy that I didn't go through the website of the Blackberry E-mail service, and then deleted again and it deleted the extra entry.

  Thank you!

• Images cached deleted blackBerry smartphones

  Hi everyone, I recently downloaded a trial version of a program to allow me to see the images in my emails. The program has created a cache folder that had images in there that were currently in my e-mails. I did not like the program so I deleted it from my BB. I also deleted the cache folder it created. The cache file was alongside where are stored my personal and preloaded. But I think he took my photos with her theme. Because today, I tried to change the theme on my BB but would not load the appropriate background image. Should I reload my OS? Also is there a way to see all the pictures that are currently in the cache? Thanks Robert

  SORRY EVERYONE I DISCOVERED WHAT THE PROBLEM WAS.  I had to scroll down to the RIGHT theme. Duh!

  Hello

  I'm glad you found it!

  Please solve the thread,

  Thank you