BlackBerry Smartphones user 1 time BB

Hi guys,.

I am a first time user, so I have a lot of questions on this BB curve. I bought a second hand curve and I have no idea how to set this phone (only bought the model, it has no manual and accessories). Here are my questions and thanks in advance to those who can answer:

1. my IP address is 0.0.0.0 - I can connect to the WiFi network but I can't browse the web

2 if I have the program installation/create a bb here id, can I use it on my handheld?

3. what an erasure of memory wipe exactly and an erasure of memory affect my id card/BBM SIM as well?

Hi Alex121289

Welcome aboard BlackBerry family and community

First I would like to that you visit BlackBerry 101 and manual BlackBerry Curve - manuals and Guides for getting started

Secondly if you have purchased a device used by one of your friend or any store online then it is always advice to do a security wipe to remove any objects associated with the previous user. You can see this help Article:

KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

 

With regard to your questions:

 

1 carrier little need short data even plan to navigate the Internet, even via wifi. So aske your operator if you need some sort of data plan to your account

4: you can create a new BlackBerry ID on the site Web de BlackBerry ID that you can use on your device, see this KB:

KB24062 : How to create a BlackBerry ID

 

3. If you do a security wipe on your device it will remove all the installed user application, e-mail accounts so that your card memory if you insert memory card while doing a security wipe. Yes, it will remove the BlackBerry ID that is already associated with this device, after a wipe, you can use a new BlackBerry ID or even that you use before, but a security wipe has nothing to do with your SIM card.

However... With your query 1"not able to navigate on the internet". Like you bought this device in some cases if your device has a COMPUTER policy then IT can prevent browser so my suggestion... Rather than to do a security wipe you reset your device to factory setting, this will remove all political and helps solve your problem.

KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

 

Let us know if you have any additional questions.

Tags: BlackBerry Smartphones

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