Email on iPhone 6plus

I am unable to view emails on my iPhone 6 more that are older than a week. I have two e-mail accounts, a job and a staff and all my work emails are available but on my personal email, I can only see course 7-8 days. It seems that all the settings on the two accounts are the same. Any ideas how to recover old emails on my personal e-mail account?

Hello there, cski9.

It seems that you are unable to see emails more than a week old to your personal email on your iPhone account 6 Plus. Although it seems that you have done some great troubleshooting already, article Knowledge Base following offers in a few steps to review the resolution of the problems of mail:

Get help with Mail on iPhone, iPad and iPod touch

First try these steps

  1. Make sure that you are connected to the Internet
  2. Check your user name or password. Connect to your email provider's website and make sure your email account is active.
  3. Check your e-mail settings. If the settings are not available, contact your email provider.
  4. Close and reopen Mail.
  5. Restart your iOS device.

If you Add an e-mail account on your iPhone, remove account e-mail affected your device:

  1. Tap Settings > Mail, Contacts, calendars.
  2. Press the email account.
  3. Press to delete the account.
  4. Add your account again.

If you have a POP email account, make sure that your e-mail settings match your device.

  1. Tap Settings > Mail, Contacts, calendars.
  2. Press the email account.
  3. To ensure that the information corresponds to what you see on your device.

{...}

If you are still unable to send or receive emails, contact Apple technical support.

Thank you for reaching out to the communities of Apple Support.

See you soon.

Tags: iPhone

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