Email to blackBerry Smartphones will only outlook when outlook is open. Never goes to the device

BIS user

Is - this normal for enamel, not to go to BB never when outlook opens on pop3?

Also my wireless sync is turned on but doesn't seem to work... direct me!

1. it is quite normal IF you have your Outlook is misconfigured.

See the solution below.

2. Wireless Sync... If you are on a BIS account staff, there are no wireless sync.

You are on a business or employer provided device account BES?

IF you use Outlook to download your email on your desktop PC, Outlook is probably "remove" mail from your email server when it downloads on your PC.

There is a setting in Outlook to "Leave Messages on server".

For MS Outlook 2003:
1. Outlook > tools > e-mail accounts > view or change existing > next.
2. Select the e-mail account > change > additional settings.
3. Advanced tab > leave a copy of Messages on the server
4. check this box.

* You will need to make this change for each Outlook e-mail account, you have.

Other versions of Outlook have a similar setting, although it can be found in a slightly different place of the: Advanced settings.

Tags: BlackBerry Smartphones

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