Emily

Hey... I have a problem with hp laptop of mi he falls nd wen I turn it on it says I have to go to the website of nd of the solution, I no solution? I have tryd serveral tyms! DNT no where I den pressd, it shows result mid harddisk failed nd memory failed Please help... Thnx

Hi tumisho1,

Can you give us your model number of the PC?

This will help to detirmine what options are.

You can also provide the specific message you see at startup?  In General if you see a hard drive failed message, then you may need a new hard drive, but you see on the screen to confirm that we would need to see the message of specfic.

R

Tags: Notebooks

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