Webcam always shows the same image

I was wondering if anyone would be able to help me.

I recently bought a laptop with a built in camera. However, one of the photos I uploaded to my laptop has frozen, so whenever I try to take a photo or video of the camera, the image appears instead and I can't remove it. Whenever I take a picture, it takes a picture of the image, and there was also a video of the image.

Please can someone help me

Hi Emily,.

Sorry, but I've never heard of this problem. This really does not for me so I can only give you a few tips that you should try.

First I remove the webcam driver and install the latest version. While you have to restart the laptop. The latest drivers, you can download it here:
http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

Also make sure all Windows updates are installed.
In the worst cases, you must do a fresh install of Windows :(

By the way: which laptop computer and the operating system you have?

Tags: Toshiba

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