End of sale (EoS) / end of life (EoL) information on Cisco TelePresence system 1700 MXP

I have a question about the EoL (http://www.cisco.com/c/en/us/products/collaboration-endpoints/eos-eol-po...) policy and the announcement of EoS/EoL Cisco TelePresence system 1700 MXP (http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints...).

According to the policy of the EoL, paragraph 4 ter, "after the first year and for the operating system SW - if available - we will offer bug fixes, versions of maintenance, workarounds or patches for a period of 4 years for operating system software."  Therefore, it is 5 years after the Date of the EoS, which could make the OS support close on 28/02/2017 EoL products.  I'm one to believe that a product and its applicable operating system are good as long as the company provides patches for bugs/flaws.

My question is about the migration of the product suggestions.  The suggestion is to "migrate to the Cisco EX Series (the EX60 or solution EX90) telepresence system."  However, when the announcement of EoS/EoL EX60 inspection, the "SW maintenance communicated End Date of: HW, SW OS ' 06 07, 2016.  Note that it is not the end of Maintenance SW verbiage in 1700 MXP EoS/EoL announcement.  I'm under the assumption that the new product within OS support only one model exceeded?  Why anyone would follow the suggested migration if I get fewer months support OS than an older model?  Should I go out of date on the announcement of the EoS/EoL, or use the 5-year rule as shown in the end of life policy.

If I am interpreting this wrong, please do not hesitate to correct me.  I am trying to understand the explicit verbiage in the end of life and ads EoS/EoL policy.

As the 1700 MXP announcement was published in 2011, at that time, the EX60/90 was a legitimate substitute. However years later, endpoints EX Series are now EOS, you should look at alternatives for the EX series instead.

The announcement of the EOS/EOL indicates a date of end of software support, you should go there. The reason that ad 1700 MXP does not list one could be that the date of assumption of the software had already spent or they simply don't have the list at the time. Looking at the latest version of the software for the 1700 MXP, it's F9.3.3 in 2014, I highly doubt, there will be another, but you never know given that other points of MXP endpoints that are not past their published end date of software support.

Tags: Cisco Support

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