End of transfer Dell computer property
I bought a used computer from Bestbuy taken and the manufacturer's warranty is still available. I'm trying to raise a request for assistance from Dell and they asked me to transfer the property to the previous owner of my name, in order to process the request. I didn't know the name of the previous owner and I contacted best buy, Geek squad, best store customer service buy as well and they said that they could not provide customer information due to their confidentiality rules. They asked me to contact Dell that they must help me change the owner myself. Dell customer service recognize they sold at best buy, but the serial number is associated with another owner who they want that. I'm in a scenario where nobody is troubleshoot.
I'm gone in this forums and tried others corrected using thread below.
http://en.community.Dell.com/Dell-groups/new-to-community/f/3511/t/19257087
I have this 10 days back, and since I have not heard of Dell, I connect with them to know that they refused my request. I need your help to solve the issue as soon as possible because I spent more time on it.
Hi ynr00,
Thanks for posting your comments on the Dell Community Forum Office client for protection. I may be able to help with this problem of transfer of ownership. Please respond to my e-mail and provide the requested information so that I can access your records into account.
Thank you
Lorna
Tags: Dell Products
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