Envy 15 t-3000 touchpad failure

Envy 15 t-3000

Failure of Touchpad: touchpad is no longer operational; turned off/turned on light TP (and tap for her area) does not work; the TP does not appear in the device under "mice and other pointing devices" Manager as it used to. I ran the latest drivers (sp56909) TP unanswered resulting. I can't find any help through the HP Support Assistant

When running it I noticed that if I click on view devices in Device Manager, Synaptics PS/2 port Clickpad appears with a yellow exclamation mark on it.

So I deleted the drivers and the DevMgr.Then device, I ran the Setup again SP56909 driver. The installer showed complete, but now, the TP does not show even in hidden mode. I tried to install the driver of SP56909 once again: no difference.

Hi mickietee,

Try to perform a hard reset on your laptop.  Take a look at this thread and let me know if this can help,

Good luck!

Tags: Notebooks

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