ENVY DV4 Internet troubles

I got this computer since Christmas and since it is nothing but trouble, especially with the Internet. All started saying I was connected when I wasn't really. Then it would just connect. These two questions were annoying, but temporary. They may last from a few minutes to a week before they stopped, only to start again shortly after. Now, it's worse. I can't connect to the internet either. I go to networks and it says that it detects all networks nearby, even if I know that our works (we have several other devices to this topic, including iPad) and there are at least 10 other nearby. I'm done with this issue, and the telephone line from HP tech support has been no help. Any ideas?

Hello Cigmtt,

Thanks for the reply!  Take a look at this documentand go through the troubleshooting steps and let me know if it helps you to connect.

Thank you!

Tags: Notebooks

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