Not more of her?

Hello!

I use my laptop almost every day, and it has been fine until today. I have a HP Envy dv4. I rarely stopped - I usually just close the lid and leave it like that until I'm ready to use it again. Today, when I opened and connected, I went on Youtube. However, no sound will play. I don't have this problem the last time I used the PC and may not know what the problem is. I have no sound with headset plugged in, and I have no sound when I try to use only the PC speakers.

I already made sure the noise is certainly-I cut it and dumb it several times, raises and lowers the volume using the keys f9, f10, and nothing happens. I tried to play media stored on my PC and there is no sound. I also tried to use Rosetta Stone, and it does not open because it says that it can't find no audio output.

I rebooted the computer several times, search for virus and scanned for updates. Nothing did.

Hello @Yiseul ,

Welcome to the HP Forums!

This is a great place to find answers and information!

You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

I entered that everything worked well with your laptop when you closed the lid as usually, but when you open the sound was lost.

Here is a link to Its number of speakers (Windows 8) that will help you to overcome this difficulty.

If you would like additional assistance, please provide your exact model of HP laptop and operating system that you are running.

How can I find my model number or product number?

Good luck!

Tags: Notebooks

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