ENVY DV6-7203TU: I lost my original windows, how can I recover?

Hello
I bought the hp laptop with windows 8, ENVY DV6-7203TU original,.
Recently, I had the problem of the usb, I went to the computer repair shop, he removed my original windows and reinstalled some windows 8.1.
My original genuine windows was 8 which I later upgraded to windows 8.1 is deleted, I have a few new windows installed 8.1 now not on my name, he has also deleted my recovery partition, but somehow, I could find a screenshot of my old genuine cd key and my name on which it is registered.

Now I have the cd - key,
But when I try to install through windows 8/8.1 installation programs, it says bad cd - key for version retailer etc.

Can someone help me please how can I reinstall my windows genuine 8, if I have the cd key, where can I download the installer of windows 8 oem? where my cd key is considered valid.

Microsoft has a site where you can download the ISO of Win8.1 images - but it cannot be used for OEM versions - which is what you have.

Any PC tech with an ounce of intelligence knows that an OEM machine comes preinstalled with an OEM version. So I should be surprised by the huge incompetence of the shop where they "fixed" your PC - but I'm not!  Seems these days, anyone who can be synonymous with PC can open a repair shop - and incalculable damage as a result.

You have to contact HP for recovery media.  (Very likely), you will have to pay for it, and it is usually about $30 USD - but yours could be different.

You then starts from (it's probably a DVD or several CDs) and will be reformatted your hard drive, and the operating system reinstalled from scratch with all HP programs and utilities.  Then, you should see what you can do on the registration files and valuable data before you for the restoration.

Tags: Notebooks

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